题目

litian

2024-12-31 76c4e3ed500c261cd89e5d0b302b33f064cf0923

题目

 src/books/aviationEtiquette/assets/main.less

@@ -361,8 +361,6 @@
    }

    .textarea-box {
        border: none;
        // text-align: center;
        width:88%;
        margin-left:2em;
        overflow: auto;
@@ -370,6 +368,12 @@
        resize: none;
        border:1px solid #738DC0;
        border-radius: 5px;
        background-color:rgba(255, 255, 255, 0);
    }
    .input-box{
        border:none;
        border-bottom:1px solid #333;
        background-color:rgba(255, 255, 255, 0);
    }



 src/books/aviationEtiquette/view/components/chapter001.vue

@@ -630,7 +630,7 @@
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              value="A"
              id="3"
              v-model="questionData.projectOne.three.value"
              @change="setBookQuestion"
@@ -639,7 +639,7 @@
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              value="B"
              id="3"
              v-model="questionData.projectOne.three.value"
              @change="setBookQuestion"
@@ -648,7 +648,7 @@
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="D"
              value="C"
              id="3"
              v-model="questionData.projectOne.three.value"
              @change="setBookQuestion"
@@ -2643,7 +2643,7 @@
              name="ball1"
              :disabled="questionData.isComplete"
              value="A"
              id="2"
              id="3"
              v-model="questionData.projectThree.three.value"
              @change="setBookQuestion"
            />A.心理素质</p>
@@ -2675,7 +2675,7 @@
              @change="setBookQuestion"
            />D.团队精神</p>
          <p>4.根据目前所学专业，请分析自己应该具备哪些素养能力。</p>
          <textarea v-model="questionData.projectTwo.four.value" placeholder="请输入内容" rows="4"
          <textarea v-model="questionData.projectThree.four.value" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
        </div>
      </div>
@@ -2835,7 +2835,7 @@
  },
  async mounted() {
    const bookQuestion = localStorage.getItem(
      "aviationEtiquette-book-chapter01-question-one"
      "aviationEtiquette-book-chapter01-question"
    );
    if (bookQuestion) {
      this.questionData = JSON.parse(bookQuestion);
@@ -2878,9 +2878,8 @@
      }
    },
    setBookQuestion() {
      
      localStorage.setItem(
        "aviationEtiquette-book-chapter01-question-one",
        "aviationEtiquette-book-chapter01-question",
        JSON.stringify(this.questionData)
      );
    },

 src/books/aviationEtiquette/view/components/chapter003.vue

@@ -211,6 +211,8 @@
              <p>
                在工作中，当民航服务人员遇到客人提出的要求或问题自身无法满足或解决时，该如何回答？
              </p>
              <textarea v-model="questionData.askAbout.one" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h5 id="e081">（二）服务忌语</h5>
@@ -280,6 +282,8 @@
            </div>
            <div class="bj3">
              <p>在服务过程中，需要避免使用哪些手势？</p>
              <textarea v-model="questionData.askAbout.two" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <div class="bk4">
@@ -333,6 +337,8 @@
              <p>
                王鑫在忍不下去的时候，选择了告状。在这里，王鑫、总经理、李响三人犯了同样的错误，那就是没有坚持“对事不对人”，总经理做事也过于草率，没有起到应有的调节作用，他的一番批评反而加剧了二人之间的矛盾。正确的做法是把双方之间的误会、矛盾解开，秉着以事业为重，加强员工的沟通来处理这件事。这样做的话，结果肯定会好得多。
              </p>
              <textarea v-model="questionData.askAbout.three" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -373,7 +379,11 @@
            </div>
            <div class="bj3">
              <p>1.请分析本案例中部门经理和上级沟而不通的原因。</p>
              <textarea v-model="questionData.askAbout.four" placeholder="请输入内容" rows="2"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.董总的解决办法有哪些问题？</p>
              <textarea v-model="questionData.askAbout.five" placeholder="请输入内容" rows="2"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h4 id="d077">三、实训案例三 紧急迫降</h4>
@@ -395,6 +405,8 @@
            </div>
            <div class="bj3">
              <p>本案例中，请点评乘务人员的行为。哪些地方值得我们学习？</p>
              <textarea v-model="questionData.askAbout.six" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
        </div>
@@ -672,15 +684,57 @@
          <p>学完本项目内容，请谈谈你在生活学习中沟通的方法和不足之处。</p>
          <p class="td-0 mb-10 mt-10"><span class="bj2">·项目自测·</span></p>
          <p>1.简述与同事沟通的技巧。</p>
          <textarea v-model="questionData.projectOne.one.value" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
          <p>2.简述工作中分歧的处理方式。</p>
          <textarea v-model="questionData.projectOne.two.value" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
          <p>3.简述与生病旅客的沟通方法。</p>
          <textarea v-model="questionData.projectOne.three.value" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
          <p>4.民航服务人员与人沟通的原则应包括（　　）。（多选题）</p>
          <p>A.爱心</p>
          <p>B.责任心</p>
          <p>C.包容心</p>
          <p>D.同情心</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="1"
              v-model="questionData.projectOne.four.value"
              @change="setBookQuestion"
            />A.爱心</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="1"
              v-model="questionData.projectOne.four.value"
              @change="setBookQuestion"
            />B.责任心</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="1"
              v-model="questionData.projectOne.four.value"
              @change="setBookQuestion"
            />C.包容心</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="D"
              id="1"
              v-model="questionData.projectOne.four.value"
              @change="setBookQuestion"
            />D.同情心</p>
          <p>5.与重要旅客该如何沟通？谈谈你的见解。</p>
          <textarea v-model="questionData.projectOne.five.value" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
          <p>6.沟通中“五心服务”是指哪五心？</p>
          <textarea v-model="questionData.projectOne.six.value" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
        </div>
      </div>
    </div>
@@ -737,7 +791,11 @@
            </div>
            <div class="bj3">
              <p>1.您认为旅客的投诉有道理吗？</p>
              <textarea v-model="questionData.askAbout.seven" placeholder="请输入内容" rows="2"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.如果你是这名乘务长，你会怎么处理该投诉呢？</p>
              <textarea v-model="questionData.askAbout.eight" placeholder="请输入内容" rows="2"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
        </div>
@@ -819,9 +877,13 @@
            </div>
            <div class="bj3">
              <p>1.该案例中引发旅客投诉的原因是什么？</p>
              <textarea v-model="questionData.askAbout.nine" placeholder="请输入内容" rows="2"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <p>
                2.你觉得旅客投诉行为是否合理？民航服务企业该如何避免这种情况？
              </p>
              <textarea v-model="questionData.askAbout.ten" placeholder="请输入内容" rows="2"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -847,7 +909,11 @@
            </div>
            <div class="bj3">
              <p>1.旅客对该事件提出投诉是否合理？导致投诉的原因是什么？</p>
              <textarea v-model="questionData.askAbout.eleven" placeholder="请输入内容" rows="2"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.航空公司后续应如何处理才能消除旅客的误解？</p>
              <textarea v-model="questionData.askAbout.twelve" placeholder="请输入内容" rows="2"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
        </div>
@@ -932,7 +998,11 @@
            </div>
            <div class="bj3">
              <p>1.航空公司对此事件是否应承担责任？</p>
              <textarea v-model="questionData.askAbout.thirteen" placeholder="请输入内容" rows="2"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.你作为航空公司的负责人该如何处理此事？</p>
              <textarea v-model="questionData.askAbout.fourteen" placeholder="请输入内容" rows="2"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -997,6 +1067,8 @@
            </div>
            <div class="bj3">
              <p>该案例中，樊小姐投诉的原因是什么？</p>
              <textarea v-model="questionData.askAbout.fifteen" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -1038,6 +1110,8 @@
              <p>
                对于保持信息公开以及积极采纳旅客投诉的途径，你还有哪些建议？
              </p>
              <textarea v-model="questionData.askAbout.sixteen" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h5 id="e092">（三）积极沟通，主动承担原则</h5>
@@ -1094,6 +1168,8 @@
            </div>
            <div class="bj3">
              <p>从小张的经历中，你学到了什么呢？</p>
              <textarea v-model="questionData.askAbout.seventeen" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h4 id="d082">二、民航旅客投诉处理的策略</h4>
@@ -1140,34 +1216,194 @@
          <p>
            1.民航服务过程中难免会出现一些不可预知的突发状况，而对这些突发状况的处置，有可能会引起投诉或其他连锁的反应。下列哪些属于民航旅客投诉的原因？（　　）（多选题）
          </p>
          <p>A.面对旅客投诉时管理滞后和不健全，使旅客投诉无用或投诉无门</p>
          <p>B.民航服务人员的服务意识不足，因为行为举止或语言导致矛盾产生</p>
          <p>C.民航服务人员颜值不高</p>
          <p>D.民航服务人员的专业知识水平不高及服务技能不足</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="1"
              v-model="questionData.projectTwo.one.value"
              @change="setBookQuestion"
            />A.面对旅客投诉时管理滞后和不健全，使旅客投诉无用或投诉无门</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="1"
              v-model="questionData.projectTwo.one.value"
              @change="setBookQuestion"
            />B.民航服务人员的服务意识不足，因为行为举止或语言导致矛盾产生</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="1"
              v-model="questionData.projectTwo.one.value"
              @change="setBookQuestion"
            />C.民航服务人员颜值不高</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="D"
              id="1"
              v-model="questionData.projectTwo.one.value"
              @change="setBookQuestion"
            />D.民航服务人员的专业知识水平不高及服务技能不足</p>
          <p>
            2.旅客投诉是一把双刃剑，当出现旅客投诉的时候，应遵循哪些处理的基本原则？（　　）（多选题）
          </p>
          <p>A.旅客为先、真诚服务的原则</p>
          <p>B.积极沟通、主动担责的原则</p>
          <p>C.事不关己、高高在上的原则</p>
          <p>D.及时解决、绝不拖延的原则</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="2"
              v-model="questionData.projectTwo.two.value"
              @change="setBookQuestion"
            />A.旅客为先、真诚服务的原则</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="2"
              v-model="questionData.projectTwo.two.value"
              @change="setBookQuestion"
            />B.积极沟通、主动担责的原则</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="2"
              v-model="questionData.projectTwo.two.value"
              @change="setBookQuestion"
            />C.事不关己、高高在上的原则</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="D"
              id="2"
              v-model="questionData.projectTwo.two.value"
              @change="setBookQuestion"
            />D.及时解决、绝不拖延的原则</p>
          <p>3.关于客户投诉对航司的意义，表述不正确的是（　　）。（单选题）</p>
          <p>A.可以挽留住顾客</p>
          <p>B.挽回客户对航司的信任</p>
          <p>C.增加航司知名度</p>
          <p>D.帮助企业及时发现问题</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="3"
              v-model="questionData.projectTwo.three.value"
              @change="setBookQuestion"
            />A.可以挽留住顾客</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="3"
              v-model="questionData.projectTwo.three.value"
              @change="setBookQuestion"
            />B.挽回客户对航司的信任</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="3"
              v-model="questionData.projectTwo.three.value"
              @change="setBookQuestion"
            />C.增加航司知名度</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="D"
              id="3"
              v-model="questionData.projectTwo.three.value"
              @change="setBookQuestion"
            />D.帮助企业及时发现问题</p>
          <p>4.在投诉处理后，客服人员的工作不包括（　　）。（单选题）</p>
          <p>A.自我控制</p>
          <p>B.自我对话</p>
          <p>C.自我检讨</p>
          <p>D.自我安慰</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="4"
              v-model="questionData.projectTwo.four.value"
              @change="setBookQuestion"
            />A.自我控制</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="4"
              v-model="questionData.projectTwo.four.value"
              @change="setBookQuestion"
            />B.自我对话</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="4"
              v-model="questionData.projectTwo.four.value"
              @change="setBookQuestion"
            />C.自我检讨</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="D"
              id="4"
              v-model="questionData.projectTwo.four.value"
              @change="setBookQuestion"
            />D.自我安慰</p>
          <p>
            5.下列选项中不属于民航员工正确处理旅客投诉的原则的是（　　）。（单选题）
          </p>
          <p>A.迅速采取行动</p>
          <p>B.站在旅客的立场将心比心</p>
          <p>C.先处理事件，后处理情感</p>
          <p>D.耐心倾听旅客的抱怨</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="5"
              v-model="questionData.projectTwo.five.value"
              @change="setBookQuestion"
            />A.迅速采取行动</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="5"
              v-model="questionData.projectTwo.five.value"
              @change="setBookQuestion"
            />B.站在旅客的立场将心比心</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="5"
              v-model="questionData.projectTwo.five.value"
              @change="setBookQuestion"
            />C.先处理事件，后处理情感</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="D"
              id="5"
              v-model="questionData.projectTwo.five.value"
              @change="setBookQuestion"
            />D.耐心倾听旅客的抱怨</p>
        </div>
      </div>
    </div>
@@ -1195,74 +1431,66 @@
      collectResourceList: [],
      questionData: {
        isComplete: false,
        tableOne: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        askAbout:{
          one:'',
          two:'',
          three:'',
          four:'',
          five:'',
          six:'',
          seven:'',
          eight:'',
          nine:'',
          ten:'',
          eleven:'',
          twelve:'',
          thirteen:'',
          fourteen:'',
          fifteen:'',
          sixteen:'', 
          seventeen:''
        },
        tableTwo: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        projectOne:{
          one:{
            value:""
          },
          two:{
            value:""
          },
          three:{
            value:""
          },
          four:{
            value:[]
          },
          five:{
            value:""
          },
          six:{
            value:""
          }
          
        },
        tableThree: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
          six: "",
          seven: "",
          eight: "",
        projectTwo:{
          one:{
            value:[]
          },
          two:{
            value:[]
          },
          three:{
            value:[]
          },
          four:{
            value:[]
          },
          five:{
            value:[]
          },
          
          
        },
        tableFour: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        },
        tableFive: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        },
        tableSix: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        },
        tableSeven: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
          six: "",
          seven: "",
          eight: "",
        },
        reading: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
          six: "",
          seven: "",
          eight: "",
          nine: "",
          ten: "",
          eleven: "",
        },

      },
      chapter003: {
        videoMd5: [
@@ -1288,7 +1516,7 @@
  },
  async mounted() {
    const bookQuestion = localStorage.getItem(
      "civilAviatyonSevervices-book-chapter03-table"
      "aviationEtiquette-book-chapter03-question"
    );
    if (bookQuestion) {
      this.questionData = JSON.parse(bookQuestion);
@@ -1330,7 +1558,7 @@

    setBookQuestion() {
      localStorage.setItem(
        "civilAviatyonSevervices-book-chapter03-table",
        "aviationEtiquette-book-chapter03-question",
        JSON.stringify(this.questionData)
      );
    },

 src/books/aviationEtiquette/view/components/chapter004.vue

@@ -5,11 +5,16 @@
      <div v-if="showPageList.indexOf(118) > -1">
        <ul class="fl al-c jc-fe mr-70 pad-t-55 mb-45">
          <li class="headerText pNum">112</li>
          <img class="headerImg mr-10" src="../../assets/images/yemei.png" alt="" />
          <img
            class="headerImg mr-10"
            src="../../assets/images/yemei.png"
            alt=""
          />
        </ul>
        <div class="bodystyle">
          <h1 id="a008">
            <span class="h1-bj">模块四</span><span class="h1-bk">民航专业礼仪实训</span>
            <span class="h1-bj">模块四</span
            ><span class="h1-bk">民航专业礼仪实训</span>
          </h1>
          <h2 id="b008">项目一　候机楼服务礼仪</h2>
          <div class="tp-3">
@@ -19,7 +24,9 @@
          </div>
          <div class="bk">
            <p class="bj1-qjms fl al-c">
              <span class="span-box"></span><span class="span-text">项目描述</span><span class="span-box"></span>
              <span class="span-box"></span
              ><span class="span-text">项目描述</span
              ><span class="span-box"></span>
            </p>
            <p class="fz-15">
              李丽即将和同学们一起去候机楼进行为期两个月的岗位学习。她迫切想知道候机楼服务的分类，需要掌握什么样的知识和技能，可能会遇到哪些旅客的疑问，该怎样处理。学习者通过本项目的学习，了解候机楼问询、导乘、值机和贵宾厅服务的职责要求及礼仪规范，形成对候机楼常见的几个主要岗位服务规范和操作流程的全面认知，提高对候机楼旅客的服务效率，为民航企业的服务品牌、服务印象管理做贡献，并通过优质服务，搭建良好的客户关系。
@@ -27,7 +34,9 @@
          </div>
          <div class="bk">
            <p class="bj1-qjms fl al-c">
              <span class="span-box"></span><span class="span-text">礼在身边</span><span class="span-box"></span>
              <span class="span-box"></span
              ><span class="span-text">礼在身边</span
              ><span class="span-box"></span>
            </p>
            <p class="fz-15">
              2018年6月11日，下午两点半，一名外籍旅客焦急地来到问询台，服务人员小李立即起身迎接旅客并主动询问有什么能帮忙的。通过这名外籍旅客的表达，小李了解到，旅客在整理行李时，不慎把护照弄丢了。小李立即通知广播站进行失物招领播报，随后安抚旅客情绪，大概5分钟，就接到工作人员回复，找到了该名旅客的护照，而此时距离该名旅客乘坐的航班关闭还有6分钟。为了让旅客能够顺利乘坐航班，小李直接为这名外籍旅客安排了专门的导乘员，全程引导，在最后一刻旅客成功办理了值机手续。
@@ -36,17 +45,32 @@
          <div class="bk2">
            <div class="zysx">
              <p>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span><span class="zt-zysx1">之</span><span
                  class="zt-zysx1">问</span>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span
                ><span class="zt-zysx1">之</span
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
              <p>
                1.案例中，外籍旅客顺利登机体现了候机楼服务中哪些岗位人员的优质服务呢？
              </p>
              <textarea
                v-model="questionData.askAbout.one"
                placeholder="请输入内容"
                rows="2"
                class="fz-16 textarea-box"
                @change="setBookQuestion"
              ></textarea>
              <p>
                2.机场问询服务岗位通常是候机楼中解答旅客疑难的重要窗口，你觉得在问询服务中我们应该注意哪些礼仪规范呢？
              </p>
              <textarea
                v-model="questionData.askAbout.two"
                placeholder="请输入内容"
                rows="2"
                class="fz-16 textarea-box"
                @change="setBookQuestion"
              ></textarea>
            </div>
          </div>
        </div>
@@ -59,13 +83,16 @@
          <li class="header-right-Number header-right-title">模块四</li>
          <li class="header-right-Number">民航专业礼仪实训</li>
          <li class="header-right-Number pNum">113</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
          <li class="header-right-last" style=""><br /></li>
          <li class="header-right-end" style=""><br /></li>
        </ul>
        <div class="bodystyle">
          <h3 id="c026">
            <span class="h3-zt1">任务1</span><span class="h3-bk">问询服务礼仪实训</span>
            <span class="h3-zt1">任务1</span
            ><span class="h3-bk">问询服务礼仪实训</span>
          </h3>
          <p><b>任务目标：</b></p>
          <p>1.了解候机楼问询服务的分类。</p>
@@ -86,13 +113,21 @@
          <div class="fl al-fe mt-10">
            <span>
              <p class="center openImgBox">
                <img class="img-b" alt="" src="../../assets/images/0119-1.jpg" />
                <img
                  class="img-b"
                  alt=""
                  src="../../assets/images/0119-1.jpg"
                />
              </p>
              <p class="img">图4-1-1 现场问询</p>
            </span>
            <span>
              <p class="center openImgBox">
                <img class="img-b" alt="" src="../../assets/images/0119-2.jpg" />
                <img
                  class="img-b"
                  alt=""
                  src="../../assets/images/0119-2.jpg"
                />
              </p>
              <p class="img">图4-1-2 电话问询</p>
            </span>
@@ -106,7 +141,11 @@
        <ul class="fl al-c jc-sb pad-t-55 pad-l-80 pad-r-80">
          <li class="header-left-Number">
            <span class="mr-10 pNum">114</span>
            <span><span class="span-box-title"></span>民航服务礼仪<span class="span-box-title"></span></span>
            <span
              ><span class="span-box-title"></span>民航服务礼仪<span
                class="span-box-title"
              ></span
            ></span>
          </li>
          <li class="header-left-text">
            <img class="w80" src="../../assets/images/yemei01.png" alt="" />
@@ -157,9 +196,11 @@
          <li class="header-right-Number header-right-title">模块四</li>
          <li class="header-right-Number">民航专业礼仪实训</li>
          <li class="header-right-Number pNum">115</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
          <li class="header-right-last" style=""><br /></li>
          <li class="header-right-end" style=""><br /></li>
        </ul>
        <div class="bodystyle">
          <p class="td-0">安抚旅客情绪。</p>
@@ -177,8 +218,9 @@
          <div class="bk2">
            <div class="zysx">
              <p>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span><span class="zt-zysx1">之</span><span
                  class="zt-zysx1">问</span>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span
                ><span class="zt-zysx1">之</span
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
@@ -186,6 +228,13 @@
              <p>
                分析：在机场，遇到航班延误，广播播报最多的是“天气原因”，而往往旅客眼前看到的是朗朗晴空，再去查看目的地的天气时，发现也显示晴朗，此时旅客难免会对航班延误的原因产生怀疑。事实上，“天气原因”有很多种情况：一是飞机因出发地天气状况不适宜起飞；二是飞机因目的地天气状况不适宜起飞；三是飞机因飞行航路上的天气状况不适宜起飞等。在全程航线上，只要有一个地方的天气状况出现异常，飞机就只能由于“天气原因”在原地停留。所以，晴空万里不代表飞行意义上的、旅客认为的正常天气。
              </p>
              <textarea
                v-model="questionData.askAbout.three"
                placeholder="请输入内容"
                rows="4"
                class="fz-16 textarea-box"
                @change="setBookQuestion"
              ></textarea>
            </div>
          </div>
          <h5 id="e097">（二）电话问询服务礼仪</h5>
@@ -205,7 +254,11 @@
        <ul class="fl al-c jc-sb pad-t-55 pad-l-80 pad-r-80">
          <li class="header-left-Number">
            <span class="mr-10 pNum">116</span>
            <span><span class="span-box-title"></span>民航服务礼仪<span class="span-box-title"></span></span>
            <span
              ><span class="span-box-title"></span>民航服务礼仪<span
                class="span-box-title"
              ></span
            ></span>
          </li>
          <li class="header-left-text">
            <img class="w80" src="../../assets/images/yemei01.png" alt="" />
@@ -252,15 +305,18 @@
          <li class="header-right-Number header-right-title">模块四</li>
          <li class="header-right-Number">民航专业礼仪实训</li>
          <li class="header-right-Number pNum">117</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
          <li class="header-right-last" style=""><br /></li>
          <li class="header-right-end" style=""><br /></li>
        </ul>
        <div class="bodystyle">
          <p class="td-0 mb-10 mt-10"><span class="bj2">·礼之反思·</span></p>
          <p>通过对问询服务的学习，同学们有何感悟和新颖的想法？</p>
          <h3 id="c027">
            <span class="h3-zt1">任务2</span><span class="h3-bk">导乘服务礼仪实训　</span>
            <span class="h3-zt1">任务2</span
            ><span class="h3-bk">导乘服务礼仪实训　</span>
          </h3>
          <p class="td-0 mb-10 mt-10"><span class="bj2">·触礼旁通·</span></p>
          <p class="center"><span class="cs1">背老人赶航班的“小跑哥”</span></p>
@@ -270,12 +326,20 @@
          <div class="bk2">
            <div class="zysx">
              <p>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span><span class="zt-zysx1">之</span><span
                  class="zt-zysx1">问</span>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span
                ><span class="zt-zysx1">之</span
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
              <p>通过上述描述，你认为在导乘服务中应注意什么？有什么作用？</p>
              <textarea
                v-model="questionData.askAbout.four"
                placeholder="请输入内容"
                rows="4"
                class="fz-16 textarea-box"
                @change="setBookQuestion"
              ></textarea>
            </div>
          </div>
          <p><b>任务目标：</b></p>
@@ -301,7 +365,11 @@
        <ul class="fl al-c jc-sb pad-t-55 pad-l-80 pad-r-80">
          <li class="header-left-Number">
            <span class="mr-10 pNum">118</span>
            <span><span class="span-box-title"></span>民航服务礼仪<span class="span-box-title"></span></span>
            <span
              ><span class="span-box-title"></span>民航服务礼仪<span
                class="span-box-title"
              ></span
            ></span>
          </li>
          <li class="header-left-text">
            <img class="w80" src="../../assets/images/yemei01.png" alt="" />
@@ -342,9 +410,11 @@
          <li class="header-right-Number header-right-title">模块四</li>
          <li class="header-right-Number">民航专业礼仪实训</li>
          <li class="header-right-Number pNum">119</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
          <li class="header-right-last" style=""><br /></li>
          <li class="header-right-end" style=""><br /></li>
        </ul>
        <div class="bodystyle">
          <p class="td-0 mb-10 mt-10"><span class="bj2">·触礼旁通·</span></p>
@@ -354,13 +424,28 @@
          <div class="bk2">
            <div class="zysx">
              <p>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span><span class="zt-zysx1">之</span><span
                  class="zt-zysx1">问</span>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span
                ><span class="zt-zysx1">之</span
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
              <p>1.案例中，值机员小董为旅客提供了哪些暖心服务？</p>
              <textarea
                v-model="questionData.askAbout.five"
                placeholder="请输入内容"
                rows="2"
                class="fz-16 textarea-box"
                @change="setBookQuestion"
              ></textarea>
              <p>2.谈一谈，你从该案例中得到了哪些启示？</p>
              <textarea
                v-model="questionData.askAbout.six"
                placeholder="请输入内容"
                rows="2"
                class="fz-16 textarea-box"
                @change="setBookQuestion"
              ></textarea>
            </div>
          </div>
          <h5 id="e100">（三）严守规范提升服务质量</h5>
@@ -382,7 +467,11 @@
        <ul class="fl al-c jc-sb pad-t-55 pad-l-80 pad-r-80">
          <li class="header-left-Number">
            <span class="mr-10 pNum">120</span>
            <span><span class="span-box-title"></span>民航服务礼仪<span class="span-box-title"></span></span>
            <span
              ><span class="span-box-title"></span>民航服务礼仪<span
                class="span-box-title"
              ></span
            ></span>
          </li>
          <li class="header-left-text">
            <img class="w80" src="../../assets/images/yemei01.png" alt="" />
@@ -395,19 +484,83 @@
          <div class="bk2">
            <div class="zysx">
              <p>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span><span class="zt-zysx1">之</span><span
                  class="zt-zysx1">问</span>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span
                ><span class="zt-zysx1">之</span
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
              <p>请将刚才提到的服务忌语进行改进，变成温暖规范的服务用语。</p>
              <p>不说“不知道，不清楚”——我们可以说：_________________</p>
              <p>不说“你怎么还不明白”——我们可以说：_________________</p>
              <p>不说“刚才不是已经告诉你了吗”——我们可以说：_________</p>
              <p>不说“哪买的票哪退去，别找我们”——我们可以说：_______</p>
              <p>不说“急什么，别催我”——我们可以说：_________________</p>
              <p>不说“爱找谁找谁，我解决不了”——我们可以说：_________</p>
              <p>不说“挤什么挤，后面等着去”——我们可以说：___________</p>
              <p>
                不说“不知道，不清楚”——我们可以说：<input
                  type=""
                  name="ball1"
                  class="fz-16 input-box"
                  style="width: 200px"
                  v-model="questionData.askAbout.seven"
                  @change="setBookQuestion"
                />
              </p>
              <p>
                不说“你怎么还不明白”——我们可以说：<input
                  type=""
                  name="ball1"
                  class="fz-16 input-box"
                  style="width: 200px"
                  v-model="questionData.askAbout.eight"
                  @change="setBookQuestion"
                />
              </p>
              <p>
                不说“刚才不是已经告诉你了吗”——我们可以说：<input
                  type=""
                  name="ball1"
                  class="fz-16 input-box"
                  style="width: 130px"
                  v-model="questionData.askAbout.nine"
                  @change="setBookQuestion"
                />
              </p>
              <p>
                不说“哪买的票哪退去，别找我们”——我们可以说：<input
                  type=""
                  name="ball1"
                  class="fz-16 input-box"
                  style="width: 115px"
                  v-model="questionData.askAbout.ten"
                  @change="setBookQuestion"
                />
              </p>
              <p>
                不说“急什么，别催我”——我们可以说：<input
                  type=""
                  name="ball1"
                  class="fz-16 input-box"
                  style="width: 200px"
                  v-model="questionData.askAbout.eleven"
                  @change="setBookQuestion"
                />
              </p>
              <p>
                不说“爱找谁找谁，我解决不了”——我们可以说：<input
                  type=""
                  name="ball1"
                  class="fz-16 input-box"
                  style="width: 130px"
                  v-model="questionData.askAbout.twelve"
                  @change="setBookQuestion"
                />
              </p>
              <p>
                不说“挤什么挤，后面等着去”——我们可以说：<input
                  type=""
                  name="ball1"
                  class="fz-16 input-box"
                  style="width: 140px"
                  v-model="questionData.askAbout.thirteen"
                  @change="setBookQuestion"
                />
              </p>
            </div>
          </div>
          <p class="td-0 mb-10 mt-10"><span class="bj2">·礼之实践·</span></p>
@@ -415,7 +568,8 @@
            <img class="img-0" alt="" src="../../assets/images/0126-1.jpg" />
          </p>
          <h3 id="c028">
            <span class="h3-zt1">任务3</span><span class="h3-bk">值机服务礼仪实训</span>
            <span class="h3-zt1">任务3</span
            ><span class="h3-bk">值机服务礼仪实训</span>
          </h3>
          <p><b>任务目标：</b></p>
          <p>1.知道候机楼值机服务岗位工作人员的工作流程。</p>
@@ -435,9 +589,11 @@
          <li class="header-right-Number header-right-title">模块四</li>
          <li class="header-right-Number">民航专业礼仪实训</li>
          <li class="header-right-Number pNum">121</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
          <li class="header-right-last" style=""><br /></li>
          <li class="header-right-end" style=""><br /></li>
        </ul>
        <div class="bodystyle">
          <p>
@@ -455,13 +611,21 @@
          <div class="fl al-fe mt-10">
            <span>
              <p class="center openImgBox">
                <img class="img-a" alt="" src="../../assets/images/0127-1.jpg" />
                <img
                  class="img-a"
                  alt=""
                  src="../../assets/images/0127-1.jpg"
                />
              </p>
              <p class="img">图4-1-3 迎接旅客</p>
            </span>
            <span>
              <p class="center openImgBox">
                <img class="img-a" alt="" src="../../assets/images/0127-2.jpg" />
                <img
                  class="img-a"
                  alt=""
                  src="../../assets/images/0127-2.jpg"
                />
              </p>
              <p class="img">图4-1-4 微笑</p>
            </span>
@@ -470,12 +634,20 @@
          <div class="bk2">
            <div class="zysx">
              <p>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span><span class="zt-zysx1">之</span><span
                  class="zt-zysx1">问</span>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span
                ><span class="zt-zysx1">之</span
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
              <p>在检查旅客客票和证件时，应注意哪些方面？</p>
              <textarea
                v-model="questionData.askAbout.fourteen"
                placeholder="请输入内容"
                rows="4"
                class="fz-16 textarea-box"
                @change="setBookQuestion"
              ></textarea>
            </div>
          </div>
          <h5 id="e102">（二）查验旅客客票及证件礼仪</h5>
@@ -494,7 +666,11 @@
        <ul class="fl al-c jc-sb pad-t-55 pad-l-80 pad-r-80">
          <li class="header-left-Number">
            <span class="mr-10 pNum">122</span>
            <span><span class="span-box-title"></span>民航服务礼仪<span class="span-box-title"></span></span>
            <span
              ><span class="span-box-title"></span>民航服务礼仪<span
                class="span-box-title"
              ></span
            ></span>
          </li>
          <li class="header-left-text">
            <img class="w80" src="../../assets/images/yemei01.png" alt="" />
@@ -520,12 +696,15 @@
          <div class="bk2">
            <div class="zysx">
              <p>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span><span class="zt-zysx1">之</span><span
                  class="zt-zysx1">问</span>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span
                ><span class="zt-zysx1">之</span
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
              <p>你知道客舱座位的安排一般都遵循哪些原则吗？</p>
              <textarea v-model="questionData.askAbout.fifteen" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -541,9 +720,11 @@
          <li class="header-right-Number header-right-title">模块四</li>
          <li class="header-right-Number">民航专业礼仪实训</li>
          <li class="header-right-Number pNum">123</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
          <li class="header-right-last" style=""><br /></li>
          <li class="header-right-end" style=""><br /></li>
        </ul>
        <div class="bodystyle">
          <p class="td-0">
@@ -575,12 +756,15 @@
          <div class="bk2">
            <div class="zysx">
              <p>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span><span class="zt-zysx1">之</span><span
                  class="zt-zysx1">问</span>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span
                ><span class="zt-zysx1">之</span
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
              <p>在递接客票、身份证及登机牌时，值机人员应注意哪些方面？</p>
              <textarea v-model="questionData.askAbout.sixteen" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <div class="bk4">
@@ -600,7 +784,11 @@
        <ul class="fl al-c jc-sb pad-t-55 pad-l-80 pad-r-80">
          <li class="header-left-Number">
            <span class="mr-10 pNum">124</span>
            <span><span class="span-box-title"></span>民航服务礼仪<span class="span-box-title"></span></span>
            <span
              ><span class="span-box-title"></span>民航服务礼仪<span
                class="span-box-title"
              ></span
            ></span>
          </li>
          <li class="header-left-text">
            <img class="w80" src="../../assets/images/yemei01.png" alt="" />
@@ -612,7 +800,8 @@
            <img class="img-0" alt="" src="../../assets/images/0130-1.jpg" />
          </p>
          <h3 id="c029">
            <span class="h3-zt1">任务4</span><span class="h3-bk">贵宾厅服务礼仪实训</span>
            <span class="h3-zt1">任务4</span
            ><span class="h3-bk">贵宾厅服务礼仪实训</span>
          </h3>
          <p><b>任务目标：</b></p>
          <p>1.知道贵宾厅服务的流程及内容。</p>
@@ -643,12 +832,16 @@
          <li class="header-right-Number header-right-title">模块四</li>
          <li class="header-right-Number">民航专业礼仪实训</li>
          <li class="header-right-Number pNum">125</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
          <li class="header-right-last" style=""><br /></li>
          <li class="header-right-end" style=""><br /></li>
        </ul>
        <div class="bodystyle">
          <p class="td-0">设备。对休息室内音量过大或行为不雅的旅客进行必要的提醒或有效干预。</p>
          <p class="td-0">
            设备。对休息室内音量过大或行为不雅的旅客进行必要的提醒或有效干预。
          </p>
          <p>
            （2）“循环式不间断服务”——在不打扰旅客的基础上，每15分钟巡视一次旅客休息区域。
          </p>
@@ -671,14 +864,17 @@
          <div class="bk2">
            <div class="zysx">
              <p>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span><span class="zt-zysx1">之</span><span
                  class="zt-zysx1">问</span>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span
                ><span class="zt-zysx1">之</span
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
              <p>
                从小东的服务故事中，你看出了贵宾厅服务的哪些内容？你觉得贵宾厅服务人员需要注意哪些礼仪呢？
              </p>
              <textarea v-model="questionData.askAbout.seventeen" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h4 id="d093">二、贵宾厅服务礼仪</h4>
@@ -699,7 +895,11 @@
        <ul class="fl al-c jc-sb pad-t-55 pad-l-80 pad-r-80">
          <li class="header-left-Number">
            <span class="mr-10 pNum">126</span>
            <span><span class="span-box-title"></span>民航服务礼仪<span class="span-box-title"></span></span>
            <span
              ><span class="span-box-title"></span>民航服务礼仪<span
                class="span-box-title"
              ></span
            ></span>
          </li>
          <li class="header-left-text">
            <img class="w80" src="../../assets/images/yemei01.png" alt="" />
@@ -754,9 +954,11 @@
          <li class="header-right-Number header-right-title">模块四</li>
          <li class="header-right-Number">民航专业礼仪实训</li>
          <li class="header-right-Number pNum">127</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
          <li class="header-right-last" style=""><br /></li>
          <li class="header-right-end" style=""><br /></li>
        </ul>
        <div class="bodystyle">
          <p>
@@ -792,7 +994,11 @@
        <ul class="fl al-c jc-sb pad-t-55 pad-l-80 pad-r-80">
          <li class="header-left-Number">
            <span class="mr-10 pNum">128</span>
            <span><span class="span-box-title"></span>民航服务礼仪<span class="span-box-title"></span></span>
            <span
              ><span class="span-box-title"></span>民航服务礼仪<span
                class="span-box-title"
              ></span
            ></span>
          </li>
          <li class="header-left-text">
            <img class="w80" src="../../assets/images/yemei01.png" alt="" />
@@ -801,36 +1007,242 @@
        <div class="bodystyle">
          <p class="td-0 mb-10 mt-10"><span class="bj2">·项目自测·</span></p>
          <p>1.候机楼问询服务根据提供方可分为（　　）。</p>
          <p>A.机场问询</p>
          <p>B.联合问询</p>
          <p>C.联合问询、航空公司问询、机场问询</p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="1"
              v-model="questionData.projectOne.one.value"
              @change="setBookQuestion"
            />A.机场问询
          </p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="1"
              v-model="questionData.projectOne.one.value"
              @change="setBookQuestion"
            />B.联合问询
          </p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="1"
              v-model="questionData.projectOne.one.value"
              @change="setBookQuestion"
            />C.联合问询、航空公司问询、机场问询
          </p>
          <p>2.候机楼现场问询服务礼仪有哪些？（　　）。</p>
          <p>A.迎接旅客礼仪</p>
          <p>B.应答旅客问题礼仪</p>
          <p>C.告别旅客礼仪</p>
          <p>D.以上都是</p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="2"
              v-model="questionData.projectOne.two.value"
              @change="setBookQuestion"
            />A.迎接旅客礼仪
          </p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="2"
              v-model="questionData.projectOne.two.value"
              @change="setBookQuestion"
            />B.应答旅客问题礼仪
          </p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="2"
              v-model="questionData.projectOne.two.value"
              @change="setBookQuestion"
            />C.告别旅客礼仪
          </p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="D"
              id="2"
              v-model="questionData.projectOne.two.value"
              @change="setBookQuestion"
            />D.以上都是
          </p>
          <p>
            3.直行带工作要求：排队超过（　　）人时，增加柜台；团队超过（　　）人时，增加柜台。
          </p>
          <p>A.4～5，6</p>
          <p>B.6～8，8</p>
          <p>C.8～10，9</p>
          <p>D.8～10，10</p>
          <p>4.候机楼值机服务的基本流程有（　　）。</p>
          <p>A.迎接旅客，收运、托运旅客行李</p>
          <p>B.查检旅客客票及证件，同旅客告别</p>
          <p>C.为旅客安排座位</p>
          <p>
            D.迎接旅客，检查旅客客票及证件，为旅客安排座位，收运托运旅客行李
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="3"
              v-model="questionData.projectOne.three.value"
              @change="setBookQuestion"
            />A.4～5，6
          </p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="3"
              v-model="questionData.projectOne.three.value"
              @change="setBookQuestion"
            />B.6～8，8
          </p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="3"
              v-model="questionData.projectOne.three.value"
              @change="setBookQuestion"
            />C.8～10，9
          </p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="D"
              id="3"
              v-model="questionData.projectOne.three.value"
              @change="setBookQuestion"
            />D.8～10，10
          </p>
          <p>4.候机楼值机服务的基本流程有（　　）。</p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="4"
              v-model="questionData.projectOne.four.value"
              @change="setBookQuestion"
            />A.迎接旅客，收运、托运旅客行李
          </p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="4"
              v-model="questionData.projectOne.four.value"
              @change="setBookQuestion"
            />B.查检旅客客票及证件，同旅客告别
          </p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="4"
              v-model="questionData.projectOne.four.value"
              @change="setBookQuestion"
            />C.为旅客安排座位
          </p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="D"
              id="4"
              v-model="questionData.projectOne.four.value"
              @change="setBookQuestion"
            />D.迎接旅客，检查旅客客票及证件，为旅客安排座位，收运托运旅客行李
          </p>
          <p>5.酒水服务礼仪中，红葡萄酒应倒满杯子的（　　）。</p>
          <p>A.1/3</p>
          <p>B.2/3</p>
          <p>C.倒满</p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="5"
              v-model="questionData.projectOne.five.value"
              @change="setBookQuestion"
            />A.1/3
          </p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="5"
              v-model="questionData.projectOne.five.value"
              @change="setBookQuestion"
            />B.2/3
          </p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="5"
              v-model="questionData.projectOne.five.value"
              @change="setBookQuestion"
            />C.倒满
          </p>
          <p>6.有效的身份证件包括什么？</p>
          <textarea
            v-model="questionData.projectOne.six.value"
            placeholder="请输入内容"
            rows="4"
            class="fz-16 textarea-box"
            @change="setBookQuestion"
          ></textarea>
          <p>7.简述回答旅客问题的技巧。</p>
          <textarea
            v-model="questionData.projectOne.seven.value"
            placeholder="请输入内容"
            rows="4"
            class="fz-16 textarea-box"
            @change="setBookQuestion"
          ></textarea>
          <p>8.简述贵宾厅服务中的“三轻服务”“循环式不间断服务”“零呼唤管理”。</p>
          <textarea
            v-model="questionData.projectOne.eight.value"
            placeholder="请输入内容"
            rows="4"
            class="fz-16 textarea-box"
            @change="setBookQuestion"
          ></textarea>
          <p>9.电梯引导礼仪应遵循哪些原则？</p>
          <textarea
            v-model="questionData.projectOne.nine.value"
            placeholder="请输入内容"
            rows="4"
            class="fz-16 textarea-box"
            @change="setBookQuestion"
          ></textarea>
        </div>
      </div>
    </div>
@@ -841,9 +1253,11 @@
          <li class="header-right-Number header-right-title">模块四</li>
          <li class="header-right-Number">民航专业礼仪实训</li>
          <li class="header-right-Number pNum">129</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
          <li class="header-right-last" style=""><br /></li>
          <li class="header-right-end" style=""><br /></li>
        </ul>
        <div class="bodystyle">
          <h2 id="b009">项目二　安检服务礼仪</h2>
@@ -854,7 +1268,9 @@
          </div>
          <div class="bk">
            <p class="bj1-qjms fl al-c">
              <span class="span-box"></span><span class="span-text">项目描述</span><span class="span-box"></span>
              <span class="span-box"></span
              ><span class="span-text">项目描述</span
              ><span class="span-box"></span>
            </p>
            <p class="fz-15">
              在候机楼服务实习中，李丽看到一位旅客因为行李总是无法通过安检机而不满，李丽既需要向他做好解释和服务，更要确保民航安全，确保服务符合规范。李丽应该怎样做才能让她的安检服务获得旅客的认可呢？通过本项目的学习，了解安检服务的职责要求及服务礼仪规范，形成对安检服务的全面认知并及时有效地完成旅客安全检查，提高服务旅客的效率，避免安全隐患的发生，为旅客保驾护航。
@@ -862,7 +1278,9 @@
          </div>
          <div class="bk">
            <p class="bj1-qjms fl al-c">
              <span class="span-box"></span><span class="span-text">礼在身边</span><span class="span-box"></span>
              <span class="span-box"></span
              ><span class="span-text">礼在身边</span
              ><span class="span-box"></span>
            </p>
            <p class="fz-15">
              旅客张女士办理完登机手续准备进行安全检查，安检员要求其脱掉大衣再过检，由于张女士大衣里面只穿了无袖的T恤，便说不方便脱大衣。看到张女士不配合安检的要求，安检员很生气，就连接过张女士的手提行李时也没能控制自己的不满，随手将张女士的手提行李扔到传送带上。看到自己的行李被扔到传送带上，张女士非常生气地说：“为什么扔我的包？”安检员说：“你不配合我们的工作，我为什么不能扔！”两人发生了口角之争和肢体冲突。
@@ -871,12 +1289,15 @@
          <div class="bk2">
            <div class="zysx">
              <p>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span><span class="zt-zysx1">之</span><span
                  class="zt-zysx1">问</span>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span
                ><span class="zt-zysx1">之</span
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
              <p>你认为在安检服务中应怎样规范自己的言行举止？</p>
              <textarea v-model="questionData.askAbout.eighteen" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -894,7 +1315,11 @@
        <ul class="fl al-c jc-sb pad-t-55 pad-l-80 pad-r-80">
          <li class="header-left-Number">
            <span class="mr-10 pNum">130</span>
            <span><span class="span-box-title"></span>民航服务礼仪<span class="span-box-title"></span></span>
            <span
              ><span class="span-box-title"></span>民航服务礼仪<span
                class="span-box-title"
              ></span
            ></span>
          </li>
          <li class="header-left-text">
            <img class="w80" src="../../assets/images/yemei01.png" alt="" />
@@ -902,7 +1327,8 @@
        </ul>
        <div class="bodystyle">
          <h3 id="c030">
            <span class="h3-zt1">任务1</span><span class="h3-bk">人身安全检查礼仪实训</span>
            <span class="h3-zt1">任务1</span
            ><span class="h3-bk">人身安全检查礼仪实训</span>
          </h3>
          <p><b>任务目标：</b></p>
          <p>1.知道人身安全检查服务人员的岗位职责及要求。</p>
@@ -934,9 +1360,11 @@
          <li class="header-right-Number header-right-title">模块四</li>
          <li class="header-right-Number">民航专业礼仪实训</li>
          <li class="header-right-Number pNum">131</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
          <li class="header-right-last" style=""><br /></li>
          <li class="header-right-end" style=""><br /></li>
        </ul>
        <div class="bodystyle">
          <p>
@@ -945,8 +1373,9 @@
          <div class="bk2">
            <div class="zysx">
              <p>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span><span class="zt-zysx1">之</span><span
                  class="zt-zysx1">问</span>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span
                ><span class="zt-zysx1">之</span
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
@@ -956,9 +1385,13 @@
              <p>
                1.上述案例中描述的是哪个安检岗位安检员的工作场景？当值安检员有哪些礼仪缺失的地方？
              </p>
              <textarea v-model="questionData.askAbout.nineteen" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <p>
                2.上述案例中，负责人身检查的安检员是否可以在一定程度上对因前序工作导致不满情绪的旅客进行安抚呢？如果可以，应该怎么做呢？
              </p>
              <textarea v-model="questionData.askAbout.twenty" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h4 id="d096">三、人身安全检查服务的礼仪规范</h4>
@@ -994,7 +1427,11 @@
        <ul class="fl al-c jc-sb pad-t-55 pad-l-80 pad-r-80">
          <li class="header-left-Number">
            <span class="mr-10 pNum">132</span>
            <span><span class="span-box-title"></span>民航服务礼仪<span class="span-box-title"></span></span>
            <span
              ><span class="span-box-title"></span>民航服务礼仪<span
                class="span-box-title"
              ></span
            ></span>
          </li>
          <li class="header-left-text">
            <img class="w80" src="../../assets/images/yemei01.png" alt="" />
@@ -1002,7 +1439,8 @@
        </ul>
        <div class="bodystyle">
          <h3 id="c031">
            <span class="h3-zt1">任务2</span><span class="h3-bk">开箱包检查礼仪实训</span>
            <span class="h3-zt1">任务2</span
            ><span class="h3-bk">开箱包检查礼仪实训</span>
          </h3>
          <p><b>任务目标：</b></p>
          <p>1.知道开箱包检查人员的岗位职责及检查方法。</p>
@@ -1047,9 +1485,11 @@
          <li class="header-right-Number header-right-title">模块四</li>
          <li class="header-right-Number">民航专业礼仪实训</li>
          <li class="header-right-Number pNum">133</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
          <li class="header-right-last" style=""><br /></li>
          <li class="header-right-end" style=""><br /></li>
        </ul>
        <div class="bodystyle">
          <p>
@@ -1082,11 +1522,61 @@
            <img class="img-0" alt="" src="../../assets/images/0139-1.jpg" />
          </p>
          <p class="mb-10 mt-10 td-0"><span class="bj2">·项目自测·</span></p>
          <p>1.开箱包检查的正确步骤是（　　）。（单选题）</p>
          <p>A.检查内层、检查箱包内物品</p>
          <p>B.观察外观、检查箱包内物品</p>
          <p>C.观察外观、检查内层和夹层、检查箱包内物品、善后处理</p>
          <p>D.观察外观、检查夹层、检查箱包内物品、善后处理</p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="1"
              v-model="questionData.projectTwo.one.value"
              @change="setBookQuestion"
            />1.开箱包检查的正确步骤是（　　）。（单选题）
          </p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="1"
              v-model="questionData.projectTwo.one.value"
              @change="setBookQuestion"
            />A.检查内层、检查箱包内物品
          </p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="1"
              v-model="questionData.projectTwo.one.value"
              @change="setBookQuestion"
            />B.观察外观、检查箱包内物品
          </p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="1"
              v-model="questionData.projectTwo.one.value"
              @change="setBookQuestion"
            />C.观察外观、检查内层和夹层、检查箱包内物品、善后处理
          </p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="D"
              id="1"
              v-model="questionData.projectTwo.one.value"
              @change="setBookQuestion"
            />D.观察外观、检查夹层、检查箱包内物品、善后处理
          </p>
        </div>
      </div>
    </div>
@@ -1096,7 +1586,11 @@
        <ul class="fl al-c jc-sb pad-t-55 pad-l-80 pad-r-80">
          <li class="header-left-Number">
            <span class="mr-10 pNum">134</span>
            <span><span class="span-box-title"></span>民航服务礼仪<span class="span-box-title"></span></span>
            <span
              ><span class="span-box-title"></span>民航服务礼仪<span
                class="span-box-title"
              ></span
            ></span>
          </li>
          <li class="header-left-text">
            <img class="w80" src="../../assets/images/yemei01.png" alt="" />
@@ -1104,18 +1598,119 @@
        </ul>
        <div class="bodystyle">
          <p>2.开箱包检查时，以下哪些不是可疑物品？（　　）（单选题）</p>
          <p>A.电池</p>
          <p>B.粉状物</p>
          <p>C.固体状物</p>
          <p>D.导线</p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="2"
              v-model="questionData.projectTwo.two.value"
              @change="setBookQuestion"
            />A.电池
          </p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="2"
              v-model="questionData.projectTwo.two.value"
              @change="setBookQuestion"
            />B.粉状物
          </p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="2"
              v-model="questionData.projectTwo.two.value"
              @change="setBookQuestion"
            />C.固体状物
          </p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="D"
              id="2"
              v-model="questionData.projectTwo.two.value"
              @change="setBookQuestion"
            />D.导线
          </p>
          <p>3.常见的开箱包检查手法有（　　）（多选题）</p>
          <p>A.听</p>
          <p>B.嗅</p>
          <p>C.敲</p>
          <p>D.摸</p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="3"
              v-model="questionData.projectTwo.three.value"
              @change="setBookQuestion"
            />A.听
          </p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="3"
              v-model="questionData.projectTwo.three.value"
              @change="setBookQuestion"
            />B.嗅
          </p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="3"
              v-model="questionData.projectTwo.three.value"
              @change="setBookQuestion"
            />C.敲
          </p>
          <p>
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="D"
              id="3"
              v-model="questionData.projectTwo.three.value"
              @change="setBookQuestion"
            />D.摸
          </p>
          <p>4.简述人身安全检查的分类。</p>
          <textarea
            v-model="questionData.projectTwo.four.value"
            placeholder="请输入内容"
            rows="4"
            class="fz-16 textarea-box"
            @change="setBookQuestion"
          ></textarea>
          <p>5.简述人身安全检查服务人员执勤礼仪规范。</p>
          <textarea
            v-model="questionData.projectTwo.five.value"
            placeholder="请输入内容"
            rows="4"
            class="fz-16 textarea-box"
            @change="setBookQuestion"
          ></textarea>
          <p>6.简述人身安全检查服务人员的仪容仪表礼仪规范。</p>
          <textarea
            v-model="questionData.projectTwo.six.value"
            placeholder="请输入内容"
            rows="4"
            class="fz-16 textarea-box"
            @change="setBookQuestion"
          ></textarea>
        </div>
      </div>
    </div>
@@ -1126,9 +1721,11 @@
          <li class="header-right-Number header-right-title">模块四</li>
          <li class="header-right-Number">民航专业礼仪实训</li>
          <li class="header-right-Number pNum">135</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
          <li class="header-right-last" style=""><br /></li>
          <li class="header-right-end" style=""><br /></li>
        </ul>
        <div class="bodystyle">
          <h2 id="b010">项目三　客舱服务礼仪</h2>
@@ -1139,7 +1736,9 @@
          </div>
          <div class="bk">
            <p class="bj1-qjms fl al-c">
              <span class="span-box"></span><span class="span-text">项目描述</span><span class="span-box"></span>
              <span class="span-box"></span
              ><span class="span-text">项目描述</span
              ><span class="span-box"></span>
            </p>
            <p class="fz-15">
              李丽的职业规划是成为一名空中乘务员，在候机楼的服务中她了解了空地联动的重要性，理解了地面服务与空中服务的关系。客舱服务是航空服务的关键实施阶段，要成为一名合格的空中乘务员，不仅需要掌握客舱服务的技能，更要用心锤炼客舱服务艺术。李丽迫切地需要将所学的沟通礼仪、着装礼仪、行为礼仪、姿态礼仪与空乘专业技能有效融合并呈现在客舱服务中。学习者通过本项目的学习，将前期所学的礼仪知识和技能融会贯通地运用到模拟实训中，提升对客舱服务礼仪的实战能力，养成良好的工作礼仪习惯，提升客舱服务素养。
@@ -1147,7 +1746,9 @@
          </div>
          <div class="bk">
            <p class="bj1-qjms fl al-c">
              <span class="span-box"></span><span class="span-text">礼在身边</span><span class="span-box"></span>
              <span class="span-box"></span
              ><span class="span-text">礼在身边</span
              ><span class="span-box"></span>
            </p>
            <p class="fz-15">
              李丽的学姐李静通过面试成了航空公司的实习乘务员，经过培训后，她终于要走向自己的第一个执飞航班了。由于航班时刻较早，李静发现她的夏季制服裙清洗后未干，于是穿上秋季制服裙，并画上精致的妆容，还特意戴上了生日时妈妈送的运动手表。没想到召开准备会时乘务长却对她的着装和配饰都提出了批评。李静很难过，明明已经很用心整理了，为什么乘务长要批评她呢？
@@ -1156,18 +1757,26 @@
          <div class="bk2">
            <div class="zysx">
              <p>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span><span class="zt-zysx1">之</span><span
                  class="zt-zysx1">问</span>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span
                ><span class="zt-zysx1">之</span
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
              <p>1.作为李静的学妹，面对难过的李静，李丽可以跟她说些什么？</p>
              <textarea v-model="questionData.askAbout.twentyOne" placeholder="请输入内容" rows="2"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.关于乘务员航前的仪容仪表规范，我们了解多少呢？</p>
              <textarea v-model="questionData.askAbout.twentyTwo" placeholder="请输入内容" rows="2"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <p>3.航前准备阶段还需要掌握哪些礼仪规范呢？</p>
              <textarea v-model="questionData.askAbout.twentyThree" placeholder="请输入内容" rows="2"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h3 id="c032">
            <span class="h3-zt1">任务1</span><span class="h3-bk">航前准备阶段礼仪实训</span>
            <span class="h3-zt1">任务1</span
            ><span class="h3-bk">航前准备阶段礼仪实训</span>
          </h3>
          <p><b>任务目标：</b></p>
          <p>1.了解乘务员着装礼仪规范。</p>
@@ -1181,7 +1790,11 @@
        <ul class="fl al-c jc-sb pad-t-55 pad-l-80 pad-r-80">
          <li class="header-left-Number">
            <span class="mr-10 pNum">136</span>
            <span><span class="span-box-title"></span>民航服务礼仪<span class="span-box-title"></span></span>
            <span
              ><span class="span-box-title"></span>民航服务礼仪<span
                class="span-box-title"
              ></span
            ></span>
          </li>
          <li class="header-left-text">
            <img class="w80" src="../../assets/images/yemei01.png" alt="" />
@@ -1231,9 +1844,11 @@
          <li class="header-right-Number header-right-title">模块四</li>
          <li class="header-right-Number">民航专业礼仪实训</li>
          <li class="header-right-Number pNum">137</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
          <li class="header-right-last" style=""><br /></li>
          <li class="header-right-end" style=""><br /></li>
        </ul>
        <div class="bodystyle">
          <p class="td-0">
@@ -1280,7 +1895,11 @@
        <ul class="fl al-c jc-sb pad-t-55 pad-l-80 pad-r-80">
          <li class="header-left-Number">
            <span class="mr-10 pNum">138</span>
            <span><span class="span-box-title"></span>民航服务礼仪<span class="span-box-title"></span></span>
            <span
              ><span class="span-box-title"></span>民航服务礼仪<span
                class="span-box-title"
              ></span
            ></span>
          </li>
          <li class="header-left-text">
            <img class="w80" src="../../assets/images/yemei01.png" alt="" />
@@ -1300,12 +1919,15 @@
          <div class="bk2">
            <div class="zysx">
              <p>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span><span class="zt-zysx1">之</span><span
                  class="zt-zysx1">问</span>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span
                ><span class="zt-zysx1">之</span
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
              <p>航前准备阶段的礼仪中融合了前面课程中的哪些重点知识？</p>
              <textarea v-model="questionData.askAbout.twentyThree" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p class="td-0 mb-10 mt-10"><span class="bj2">·礼之实践·</span></p>
@@ -1329,8 +1951,9 @@
          <div class="bk2">
            <div class="zysx">
              <p>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span><span class="zt-zysx1">之</span><span
                  class="zt-zysx1">问</span>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span
                ><span class="zt-zysx1">之</span
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
@@ -1338,7 +1961,11 @@
                刘慧是某航空公司的乘务员，在重庆飞往三亚的航班上，乘务长将刘慧安排在前登机门处迎客。由于正值三亚旅游旺季，此航班旅客非常多。站在舱门口迎客的刘慧觉得很热，没站一会儿刘慧就开始不耐烦了，可是此时才只有一小部分旅客登机。在接下来的迎客中，刘慧脸上的微笑慢慢消失，面对旅客的询问，她也只是随手一指，一副懒散不耐烦的样子。
              </p>
              <p>1.你觉得刘慧做得对吗？</p>
              <textarea v-model="questionData.askAbout.twentyFour" placeholder="请输入内容" rows="2"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.对于迎客的礼仪规范，你知道多少？</p>
              <textarea v-model="questionData.askAbout.twentyFive" placeholder="请输入内容" rows="2"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
        </div>
@@ -1351,13 +1978,16 @@
          <li class="header-right-Number header-right-title">模块四</li>
          <li class="header-right-Number">民航专业礼仪实训</li>
          <li class="header-right-Number pNum">139</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
          <li class="header-right-last" style=""><br /></li>
          <li class="header-right-end" style=""><br /></li>
        </ul>
        <div class="bodystyle">
          <h3 id="c033">
            <span class="h3-zt1">任务2</span><span class="h3-bk">空中实施阶段礼仪实训</span>
            <span class="h3-zt1">任务2</span
            ><span class="h3-bk">空中实施阶段礼仪实训</span>
          </h3>
          <p><b>任务目标：</b></p>
          <p>1.了解迎客礼仪规范。</p>
@@ -1378,12 +2008,15 @@
          <div class="bk2">
            <div class="zysx">
              <p>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span><span class="zt-zysx1">之</span><span
                  class="zt-zysx1">问</span>
                <span class="zt-zysx1">寻</span><span class="zt-zysx1">礼</span
                ><span class="zt-zysx1">之</span
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
              <p>旅客登机时，迎客的客舱乘务员应该站在哪里呢？</p>
              <textarea v-model="questionData.askAbout.twentySix" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h5 id="e128">（二）迎客站位与站姿的规范</h5>
@@ -1410,7 +2043,11 @@
        <ul class="fl al-c jc-sb pad-t-55 pad-l-80 pad-r-80">
          <li class="header-left-Number">
            <span class="mr-10 pNum">140</span>
            <span><span class="span-box-title"></span>民航服务礼仪<span class="span-box-title"></span></span>
            <span
              ><span class="span-box-title"></span>民航服务礼仪<span
                class="span-box-title"
              ></span
            ></span>
          </li>
          <li class="header-left-text">
            <img class="w80" src="../../assets/images/yemei01.png" alt="" />
@@ -1463,9 +2100,11 @@
          <li class="header-right-Number header-right-title">模块四</li>
          <li class="header-right-Number">民航专业礼仪实训</li>
          <li class="header-right-Number pNum">141</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
          <li class="header-right-last" style=""><br /></li>
          <li class="header-right-end" style=""><br /></li>
        </ul>
        <div class="bodystyle">
          <h6 id="f046">2.拿的礼仪规范</h6>
@@ -1516,7 +2155,11 @@
        <ul class="fl al-c jc-sb pad-t-55 pad-l-80 pad-r-80">
          <li class="header-left-Number">
            <span class="mr-10 pNum">142</span>
            <span><span class="span-box-title"></span>民航服务礼仪<span class="span-box-title"></span></span>
            <span
              ><span class="span-box-title"></span>民航服务礼仪<span
                class="span-box-title"
              ></span
            ></span>
          </li>
          <li class="header-left-text">
            <img class="w80" src="../../assets/images/yemei01.png" alt="" />
@@ -1571,9 +2214,11 @@
          <li class="header-right-Number header-right-title">模块四</li>
          <li class="header-right-Number">民航专业礼仪实训</li>
          <li class="header-right-Number pNum">143</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
          <li class="header-right-last" style=""><br /></li>
          <li class="header-right-end" style=""><br /></li>
        </ul>
        <div class="bodystyle">
          <p class="td-0">
@@ -1612,7 +2257,11 @@
        <ul class="fl al-c jc-sb pad-t-55 pad-l-80 pad-r-80">
          <li class="header-left-Number">
            <span class="mr-10 pNum">144</span>
            <span><span class="span-box-title"></span>民航服务礼仪<span class="span-box-title"></span></span>
            <span
              ><span class="span-box-title"></span>民航服务礼仪<span
                class="span-box-title"
              ></span
            ></span>
          </li>
          <li class="header-left-text">
            <img class="w80" src="../../assets/images/yemei01.png" alt="" />
@@ -1623,7 +2272,9 @@
            表达技巧：不恰当地运用沟通技巧，会影响有效沟通，如改变话题，给旅客一种不愿与之沟通的感觉；主观判断或匆忙下结论常常会使沟通中断；虚假、不恰当的安慰，针对性不强的解释会给旅客一种敷衍了事、不负责的感觉。
          </p>
          <p class="block">个人因素：个人表达能力不足时会产生沟通障碍。</p>
          <p class="block">环境因素：客舱的光线、温度、噪声、整洁度等都会影响沟通的效果。</p>
          <p class="block">
            环境因素：客舱的光线、温度、噪声、整洁度等都会影响沟通的效果。
          </p>
          <p><span class="bj2">·礼之实践·</span></p>
          <p><b>情境演练：</b></p>
          <p>
@@ -1658,9 +2309,11 @@
          <li class="header-right-Number header-right-title">模块四</li>
          <li class="header-right-Number">民航专业礼仪实训</li>
          <li class="header-right-Number pNum">145</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
          <li class="header-right-last" style=""><br /></li>
          <li class="header-right-end" style=""><br /></li>
        </ul>
        <div class="bodystyle">
          <p><span class="bj2">·触礼旁通·</span></p>
@@ -1686,22 +2339,132 @@
          </p>
          <p><span class="bj2">·项目检测·</span></p>
          <p>1.制服统一规范要求中，服装的（　　）必须统一。</p>
          <p>A.大小、颜色、腰带</p>
          <p>B.配饰、鞋子、颜色</p>
          <p>C.季节、款式、配饰</p>
          <p>
            <input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="A"
              id="1"
              v-model="questionData.projectThree.one.value"
              @change="setBookQuestion"
            />A.大小、颜色、腰带
          </p>
          <p>
            <input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="B"
              id="1"
              v-model="questionData.projectThree.one.value"
              @change="setBookQuestion"
            />B.配饰、鞋子、颜色
          </p>
          <p>
            <input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="C"
              id="1"
              v-model="questionData.projectThree.one.value"
              @change="setBookQuestion"
            />C.季节、款式、配饰
          </p>
          <p>2.着制服时，工号牌要佩戴在（　　）。</p>
          <p>A.右胸</p>
          <p>B.右胸正上方</p>
          <p>C.左胸正上方</p>
          <p>
            <input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="A"
              id="2"
              v-model="questionData.projectThree.two.value"
              @change="setBookQuestion"
            />A.右胸
          </p>
          <p>
            <input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="B"
              id="2"
              v-model="questionData.projectThree.two.value"
              @change="setBookQuestion"
            />B.右胸正上方
          </p>
          <p>
            <input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="C"
              id="2"
              v-model="questionData.projectThree.two.value"
              @change="setBookQuestion"
            />C.左胸正上方
          </p>
          <p>3.手表是空勤人员必备的配饰，对手表的要求是必须具备（　　）。</p>
          <p>A.2针6刻度</p>
          <p>B.3针12刻度</p>
          <p>C.任意刻度</p>
          <p>
            <input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="A"
              id="3"
              v-model="questionData.projectThree.three.value"
              @change="setBookQuestion"
            />A.2针6刻度
          </p>
          <p>
            <input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="B"
              id="3"
              v-model="questionData.projectThree.three.value"
              @change="setBookQuestion"
            />B.3针12刻度
          </p>
          <p>
            <input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="C"
              id="3"
              v-model="questionData.projectThree.three.value"
              @change="setBookQuestion"
            />C.任意刻度
          </p>
          <p>
            4.戴近视眼镜的乘务员在执行航班任务时，必须佩戴（　　），同时为防止突发情况，还需要备一副（　　）。
          </p>
          <p>A.隐形眼镜、框架眼镜</p>
          <p>B.彩色眼镜、隐形眼镜</p>
          <p>
            <input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="A"
              id="4"
              v-model="questionData.projectThree.four.value"
              @change="setBookQuestion"
            />A.隐形眼镜、框架眼镜
          </p>
          <p>
            <input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="B"
              id="4"
              v-model="questionData.projectThree.four.value"
              @change="setBookQuestion"
            />B.彩色眼镜、隐形眼镜
          </p>
        </div>
      </div>
    </div>
@@ -1711,27 +2474,106 @@
        <ul class="fl al-c jc-sb pad-t-55 pad-l-80 pad-r-80">
          <li class="header-left-Number">
            <span class="mr-10 pNum">146</span>
            <span><span class="span-box-title"></span>民航服务礼仪<span class="span-box-title"></span></span>
            <span
              ><span class="span-box-title"></span>民航服务礼仪<span
                class="span-box-title"
              ></span
            ></span>
          </li>
          <li class="header-left-text">
            <img class="w80" src="../../assets/images/yemei01.png" alt="" />
          </li>
        </ul>
        <div class="bodystyle">
          <p>C.框架眼镜、美瞳</p>
          <p>
            <input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="C"
              id="4"
              v-model="questionData.projectThree.four.value"
              @change="setBookQuestion"
            />C.框架眼镜、美瞳
          </p>
          <p>
            5.召开航前准备会时应该注意乘务员到场后，应先将箱包（　　）然后再落座。
          </p>
          <p>A.随意安放</p>
          <p>B.放在腿边</p>
          <p>C.整齐摆放至指定区域</p>
          <p>
            <input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="A"
              id="5"
              v-model="questionData.projectThree.five.value"
              @change="setBookQuestion"
            />A.随意安放
          </p>
          <p>
            <input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="B"
              id="5"
              v-model="questionData.projectThree.five.value"
              @change="setBookQuestion"
            />B.放在腿边
          </p>
          <p>
            <input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="C"
              id="5"
              v-model="questionData.projectThree.five.value"
              @change="setBookQuestion"
            />C.整齐摆放至指定区域
          </p>
          <p>6.旅客登机时，迎客的客舱乘务员应该站在哪里迎客呢？</p>
          <textarea
            v-model="questionData.projectThree.six.value"
            placeholder="请输入内容"
            rows="4"
            class="fz-16 textarea-box"
            @change="setBookQuestion"
          ></textarea>
          <p>7.请写一写迎客时或回答旅客登机的询问时应该说哪些语言。</p>
          <textarea
            v-model="questionData.projectThree.seven.value"
            placeholder="请输入内容"
            rows="4"
            class="fz-16 textarea-box"
            @change="setBookQuestion"
          ></textarea>
          <p>8.请写一写端托盘时应注意哪些礼仪规范。</p>
          <textarea
            v-model="questionData.projectThree.eight.value"
            placeholder="请输入内容"
            rows="4"
            class="fz-16 textarea-box"
            @change="setBookQuestion"
          ></textarea>
          <p>
            9.如果你是本次航班的头等舱乘务员，需要向旅客张总做自我介绍，请写出您的自我介绍内容。
          </p>
          <textarea
            v-model="questionData.projectThree.nine.value"
            placeholder="请输入内容"
            rows="4"
            class="fz-16 textarea-box"
            @change="setBookQuestion"
          ></textarea>
          <p>10.请写一写在安全检查中乘务员需要注意哪些礼仪规范？</p>
          <textarea
            v-model="questionData.projectThree.ten.value"
            placeholder="请输入内容"
            rows="4"
            class="fz-16 textarea-box"
            @change="setBookQuestion"
          ></textarea>
        </div>
      </div>
    </div>
@@ -1759,62 +2601,7 @@
      collectResourceList: [],
      questionData: {
        isComplete: false,
        tableOne: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        },
        tableTwo: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        },
        tableThree: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        },
        tableFour: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
          six: "",
          seven: "",
          eight: "",
        },
        tableFive: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        },
        tableSix: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        },
        tableSeven: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
          six: "",
          seven: "",
          eight: "",
        },
        reading: {
        askAbout: {
          one: "",
          two: "",
          three: "",
@@ -1824,6 +2611,104 @@
          seven: "",
          eight: "",
          nine: "",
          ten: "",
          eleven:'',
          twelve:'',
          thirteen:'',
          fourteen:'',
          fifteen:'',
          sixteen:'', 
          seventeen:'',
          eighteen:'',
          nineteen:'',
          twenty:'',
          twentyOne:'',
          twentyTwo:'',
          twentyThree:'',
          twentyFour:'',
          twentyFive:'',
          twentySix:'',
        },
        projectOne: {
          one: {
            value: [],
          },
          two: {
            value: [],
          },
          three: {
            value: [],
          },
          four: {
            value: [],
          },
          five: {
            value: "",
          },
          six: {
            value: "",
          },
          seven: {
            value: "",
          },
          eight: {
            value: "",
          },
          nine: {
            value: "",
          },
        },
        projectTwo: {
          one: {
            value: "",
          },
          two: {
            value: "",
          },
          three: {
            value: [],
          },
          four: {
            value: "",
          },
          five: {
            value: "",
          },
          six: {
            value: "",
          },
        },
        projectThree: {
          one: {
            value: [],
          },
          two: {
            value: [],
          },
          three: {
            value: [],
          },
          four: {
            value: [],
          },
          five: {
            value: [],
          },
          six: {
            value: "",
          },
          seven: {
            value: "",
          },
          eight: {
            value: "",
          },
          nine: {
            value: "",
          },
          ten: {
            value: "",
          },
        },
      },
      chapter004: {
@@ -1850,7 +2735,7 @@
  },
  async mounted() {
    const bookQuestion = localStorage.getItem(
      "civilAviatyonSevervices-book-chapter04-table"
      "aviationEtiquette-book-chapter04-question"
    );
    if (bookQuestion) {
      this.questionData = JSON.parse(bookQuestion);
@@ -1892,7 +2777,7 @@

    setBookQuestion() {
      localStorage.setItem(
        "civilAviatyonSevervices-book-chapter04-table",
        "aviationEtiquette-book-chapter04-question",
        JSON.stringify(this.questionData)
      );
    },

 src/books/aviationEtiquette/view/components/chapter005.vue

@@ -44,9 +44,13 @@
            </div>
            <div class="bj3">
              <p>1.你看过的情景剧有哪些？试着举几个例子。</p>
              <textarea v-model="questionData.askAbout.one" placeholder="请输入内容" rows="2"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <p>
                2.你觉得应如何演绎礼仪情景剧？该选择什么样的情景剧来训练呢？
              </p>
              <textarea v-model="questionData.askAbout.two" placeholder="请输入内容" rows="2"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h3 id="c034">
@@ -273,6 +277,8 @@
              <p>
                根据你对礼仪规范的了解，可否对其中的故事进行情景剧结构创造？你会怎么设计情景剧的结构呢？
              </p>
              <textarea v-model="questionData.askAbout.three" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p><span class="bj2">·礼之实践·</span></p>
@@ -316,26 +322,157 @@
          <p>
            1.礼仪情景剧舞台区域的划分是导演处理舞台调度的基本依据。舞台区分为（　　）个区。（单选题）
          </p>
          <p>A.4</p>
          <p>B.5</p>
          <p>C.6</p>
          <p>D.7</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="1"
              v-model="questionData.projectOne.one.value"
              @change="setBookQuestion"
            />A.4</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="1"
              v-model="questionData.projectOne.one.value"
              @change="setBookQuestion"
            />B.5</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="1"
              v-model="questionData.projectOne.one.value"
              @change="setBookQuestion"
            />C.6</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="D"
              id="1"
              v-model="questionData.projectOne.one.value"
              @change="setBookQuestion"
            />D.7</p>
          <p>
            2.美国好莱坞有一套编剧规律，即开端、设置矛盾、解决矛盾、再设置矛盾，直至结局。中国也有自己的编剧规律，即（　　）。（单选题）
          </p>
          <p>A.浓淡相宜</p>
          <p>B.高低错落</p>
          <p>C.抑扬顿挫</p>
          <p>D.起承转合</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="2"
              v-model="questionData.projectOne.two.value"
              @change="setBookQuestion"
            />A.浓淡相宜</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="2"
              v-model="questionData.projectOne.two.value"
              @change="setBookQuestion"
            />B.高低错落</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="2"
              v-model="questionData.projectOne.two.value"
              @change="setBookQuestion"
            />C.抑扬顿挫</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="D"
              id="2"
              v-model="questionData.projectOne.two.value"
              @change="setBookQuestion"
            />D.起承转合</p>
          <p>
            3.对情景表现的舞台设计思路包括________、舞台美术、环境、音响、________、________、________、表情、心理活动等。
            3.对情景表现的舞台设计思路包括<input
                  type=""
                  name="ball1"
                  class="fz-16 input-box"
                  style="width: 100px"
                  v-model="questionData.projectOne.three.value"
                  @change="setBookQuestion"
                />、舞台美术、环境、音响、<input
                  type=""
                  name="ball1"
                  class="fz-16 input-box"
                  style="width: 100px"
                  v-model="questionData.projectOne.three.value"
                  @change="setBookQuestion"
                />、<input
                  type=""
                  name="ball1"
                  class="fz-16 input-box"
                  style="width: 100px"
                  v-model="questionData.projectOne.three.value"
                  @change="setBookQuestion"
                />、<input
                  type=""
                  name="ball1"
                  class="fz-16 input-box"
                  style="width: 100px"
                  v-model="questionData.projectOne.three.value"
                  @change="setBookQuestion"
                />、表情、心理活动等。
          </p>
          <p>4.情景剧的三大元素是（　　）。（多选题）</p>
          <p>A.主角</p>
          <p>B.故事</p>
          <p>C.场景</p>
          <p>D.时间</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="4"
              v-model="questionData.projectOne.four.value"
              @change="setBookQuestion"
            />A.主角</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="4"
              v-model="questionData.projectOne.four.value"
              @change="setBookQuestion"
            />B.故事</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="4"
              v-model="questionData.projectOne.four.value"
              @change="setBookQuestion"
            />C.场景</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="D"
              id="4"
              v-model="questionData.projectOne.four.value"
              @change="setBookQuestion"
            />D.时间</p>
          <p>5.请简述创作礼仪情景剧的基本原则。</p>
          <textarea
            v-model="questionData.projectOne.five.value"
            placeholder="请输入内容"
            rows="4"
            class="fz-16 textarea-box"
            @change="setBookQuestion"
          ></textarea>
        </div>
      </div>
    </div>
@@ -371,7 +508,7 @@
              <p><span class="bj1">■　礼在身边　■</span></p>
            </div>
            <p class="center">
              <img class="img-f" alt="" src="../../assets/images/0160-1.jpg" />
              <img class="img-f" alt="" src="" />
            </p>
            <p class="img">视频：礼仪时装秀</p>
            <p>
@@ -390,6 +527,8 @@
              <p>
                你能否根据自己的观察进行礼仪技能表述和展示？能否针对自身专业或岗位需求进行礼仪规范解读？
              </p>
              <textarea v-model="questionData.askAbout.four" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h3 id="c036">
@@ -436,6 +575,8 @@
              <p>
                表演艺术的创作任务要求演员创作出来的人物形象具有审美的价值，达到真、善、美的和谐统一，这也是创作者和观赏者共同追求的标准。你认为礼仪表演中的美来自何处呢？
              </p>
              <textarea v-model="questionData.askAbout.five" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p><span class="bj2">·触礼旁通·</span></p>
@@ -578,7 +719,11 @@
              <p>
                1.民航礼仪技能展示的人物外部形象应该是什么样子的？包括服装、发型等外部特征的构建。
              </p>
              <textarea v-model="questionData.askAbout.six" placeholder="请输入内容" rows="2"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.民航礼仪技能展示的行动任务和真正目的是什么？</p>
              <textarea v-model="questionData.askAbout.seven" placeholder="请输入内容" rows="2"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h4 id="d114">二、民航礼仪技能展示的内容设计</h4>
@@ -707,7 +852,11 @@
            </div>
            <div class="bj3">
              <p>1.人为什么一定要讲文明礼仪？应该怎样做？</p>
              <textarea v-model="questionData.askAbout.eight" placeholder="请输入内容" rows="2"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.作为民航专业人员的我们，应该怎样提升礼仪素养？</p>
              <textarea v-model="questionData.askAbout.nine" placeholder="请输入内容" rows="2"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p><span class="bj2">·触礼旁通·</span></p>
@@ -764,10 +913,42 @@
          </p>
          <p><span class="bj2">·项目自测·</span></p>
          <p>1.民航礼仪技能展示主要是（　　）。（单选题）</p>
          <p>A.角色</p>
          <p>B.技能</p>
          <p>C.剧情</p>
          <p>D.表演</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="1"
              v-model="questionData.projectTwo.one.value"
              @change="setBookQuestion"
            />A.角色</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="1"
              v-model="questionData.projectTwo.one.value"
              @change="setBookQuestion"
            />B.技能</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="1"
              v-model="questionData.projectTwo.one.value"
              @change="setBookQuestion"
            />C.剧情</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="D"
              id="1"
              v-model="questionData.projectTwo.one.value"
              @change="setBookQuestion"
            />D.表演</p>
        </div>
      </div>
    </div>
@@ -784,34 +965,165 @@
        </ul>
        <div class="bodystyle">
          <p>2.民航礼仪技能展示情景剧创作思路是（　　）。（单选题）</p>
          <p>A.情节设计</p>
          <p>B.台词设计</p>
          <p>C.情景重现</p>
          <p>D.舞台表现</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="2"
              v-model="questionData.projectTwo.two.value"
              @change="setBookQuestion"
            />A.情节设计</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="2"
              v-model="questionData.projectTwo.two.value"
              @change="setBookQuestion"
            />B.台词设计</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="2"
              v-model="questionData.projectTwo.two.value"
              @change="setBookQuestion"
            />C.情景重现</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="D"
              id="2"
              v-model="questionData.projectTwo.two.value"
              @change="setBookQuestion"
            />D.舞台表现</p>
          <p>
            3.情景剧故事或人物冲突主要是指（　　）冲突。包括人物在意念、性格、信仰、精神和价值等上的差异。（单选题）
          </p>
          <p>A.社会性</p>
          <p>B.情绪性</p>
          <p>C.思想性</p>
          <p>D.格局性</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="3"
              v-model="questionData.projectTwo.three.value"
              @change="setBookQuestion"
            />A.社会性</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="3"
              v-model="questionData.projectTwo.three.value"
              @change="setBookQuestion"
            />B.情绪性</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="3"
              v-model="questionData.projectTwo.three.value"
              @change="setBookQuestion"
            />C.思想性</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="D"
              id="3"
              v-model="questionData.projectTwo.three.value"
              @change="setBookQuestion"
            />D.格局性</p>
          <p>
            4.礼仪表演，即把约定俗成的礼仪规范或要求通过公众表演的方式，将（　　）展示出来。（多选题）
          </p>
          <p>A.风貌</p>
          <p>B.风尚</p>
          <p>C.素养</p>
          <p>D.特色</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="4"
              v-model="questionData.projectTwo.four.value"
              @change="setBookQuestion"
            />A.风貌</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="4"
              v-model="questionData.projectTwo.four.value"
              @change="setBookQuestion"
            />B.风尚</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="4"
              v-model="questionData.projectTwo.four.value"
              @change="setBookQuestion"
            />C.素养</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="D"
              id="4"
              v-model="questionData.projectTwo.four.value"
              @change="setBookQuestion"
            />D.特色</p>
          <p>
            5.主题是指作者通过剧本冲突提出的基本问题。主题思想是对剧本提出的基本问题的回答。（　　）（判断题）
          </p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="对"
              id="4"
              v-model="questionData.projectTwo.five.value"
              @change="setBookQuestion"
            />对</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="错"
              id="4"
              v-model="questionData.projectTwo.five.value"
              @change="setBookQuestion"
            />错</p>
          <p>
            6.民航情景剧礼仪技能展示内容包含迎客礼仪、________礼仪、介绍礼仪、握手礼仪、________礼仪、引领礼仪、________礼仪、座次礼仪、________礼仪等。
            6.民航情景剧礼仪技能展示内容包含迎客礼仪、<input type="" name="ball1" class="fz-16 input-box" style="width: 100px" v-model="questionData.projectTwo.six.value" @change="setBookQuestion"/>
            礼仪、介绍礼仪、握手礼仪、<input type="" name="ball1" class="fz-16 input-box" style="width: 100px" v-model="questionData.projectTwo.six.value" @change="setBookQuestion"/>礼仪、引领礼仪、<input type="" name="ball1" class="fz-16 input-box" style="width: 100px" v-model="questionData.projectTwo.six.value" @change="setBookQuestion"/>礼仪、座次礼仪、<input type="" name="ball1" class="fz-16 input-box" style="width: 100px" v-model="questionData.projectTwo.six.value" @change="setBookQuestion"/>礼仪等。
          </p>
          <p>
            7.民航礼仪技能展示的指导思想要以“展示________、讲究________、提升________、强化________”为主题，以“________、________、________”教育为重点内容，以“遵守________、________”等养成教育为突破口。
            7.民航礼仪技能展示的指导思想要以“展示<input type="" name="ball1" class="fz-16 input-box" style="width: 100px" v-model="questionData.projectTwo.seven.value" @change="setBookQuestion"/>、
            讲究<input type="" name="ball1" class="fz-16 input-box" style="width: 100px" v-model="questionData.projectTwo.seven.value" @change="setBookQuestion"/>、
            提升<input type="" name="ball1" class="fz-16 input-box" style="width: 100px" v-model="questionData.projectTwo.seven.value" @change="setBookQuestion"/>、
            强化<input type="" name="ball1" class="fz-16 input-box" style="width: 100px" v-model="questionData.projectTwo.seven.value" @change="setBookQuestion"/>”为主题，
            以“<input type="" name="ball1" class="fz-16 input-box" style="width: 100px" v-model="questionData.projectTwo.seven.value" @change="setBookQuestion"/>、
            <input type="" name="ball1" class="fz-16 input-box" style="width: 100px" v-model="questionData.projectTwo.seven.value" @change="setBookQuestion"/>、
            <input type="" name="ball1" class="fz-16 input-box" style="width: 100px" v-model="questionData.projectTwo.seven.value" @change="setBookQuestion"/>”
            教育为重点内容，以“遵守<input type="" name="ball1" class="fz-16 input-box" style="width: 100px" v-model="questionData.projectTwo.seven.value" @change="setBookQuestion"/>、
            <input type="" name="ball1" class="fz-16 input-box" style="width: 100px" v-model="questionData.projectTwo.seven.value" @change="setBookQuestion"/>”等养成教育为突破口。
          </p>
          <p>8.请简述民航礼仪技能展示情景剧创作注意事项。</p>
          <textarea
            v-model="questionData.projectTwo.eight.value"
            placeholder="请输入内容"
            rows="4"
            class="fz-16 textarea-box"
            @change="setBookQuestion"
          ></textarea>

        </div>
      </div>
    </div>
@@ -845,71 +1157,60 @@
      collectResourceList: [],
      questionData: {
        isComplete: false,
        tableOne: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        askAbout:{
          one:'',
          two:'',
          three:'',
          four:'',
          five:'',
          six:'',
          seven:'',
          eight:'',
          nine:'',
        },
        tableTwo: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        projectOne:{
          one:{
            value:""
          },
          two:{
            value:""
          },
          three:{
            value:""
          },
          four:{
            value:[]
          },
          five:{
            value:""
          }
          
        },
        tableThree: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        },
        tableFour: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
          six: "",
          seven: "",
          eight: "",
        },
        tableFive: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        },
        tableSix: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        },
        tableSeven: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
          six: "",
          seven: "",
          eight: "",
        },
        reading: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
          six: "",
          seven: "",
          eight: "",
          nine: "",
        projectTwo:{
          one:{
            value:''
          },
          two:{
            value:''
          },
          three:{
            value:''
          },
          four:{
            value:[]
          },
          five:{
            value:''
          },
          six:{
            value:''
          },
          seven:{
            value:''
          },
          eight:{
            value:''
          }
        },
      },
      chapter004: {
@@ -936,7 +1237,7 @@
  },
  async mounted() {
    const bookQuestion = localStorage.getItem(
      "civilAviatyonSevervices-book-chapter04-table"
      "aviationEtiquette-book-chapter05-question"
    );
    if (bookQuestion) {
      this.questionData = JSON.parse(bookQuestion);
@@ -978,7 +1279,7 @@

    setBookQuestion() {
      localStorage.setItem(
        "civilAviatyonSevervices-book-chapter04-table",
        "aviationEtiquette-book-chapter05-question",
        JSON.stringify(this.questionData)
      );
    },

 src/books/aviationEtiquette/view/components/chpater002.vue

@@ -44,6 +44,8 @@
              <p>
                李丽决定通过服装搭配以及更多地了解航司的形象文化来为自己的面试加分。那么，李丽该怎样去了解航司服装文化？如何得体地搭配和修饰自己呢？
              </p>
              <textarea v-model="questionData.askAbout.one" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
        </div>
@@ -528,7 +530,11 @@
            </div>
            <div class="bj3">
              <p>1.媛媛为什么会尴尬呢？</p>
              <textarea v-model="questionData.askAbout.two" placeholder="请输入内容" rows="2"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.你知道的民航制服规范有哪些呢？</p>
              <textarea v-model="questionData.askAbout.three" placeholder="请输入内容" rows="2"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -667,21 +673,119 @@
          <p>3.练习领带的系法。</p>
          <p class="td-0 mb-10 mt-10"><span class="bj2">·项目自测·</span></p>
          <p>1.（　　）体形的特点是上身瘦、臀部大。</p>
          <p>A.O型</p>
          <p>B.H型</p>
          <p>C.A型</p>
          <p>D.X型</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="1"
              v-model="questionData.projectOne.one.value"
              @change="setBookQuestion"
            />A.O型</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="1"
              v-model="questionData.projectOne.one.value"
              @change="setBookQuestion"
            />B.H型</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="1"
              v-model="questionData.projectOne.one.value"
              @change="setBookQuestion"
            />C.A型</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="D"
              id="1"
              v-model="questionData.projectOne.one.value"
              @change="setBookQuestion"
            />D.X型</p>
          <p>2.圆脸型的人选择衣领时，应选（　　）。</p>
          <p>A.圆形</p>
          <p>B.一字形</p>
          <p>C.梯形</p>
          <p>D.V型</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="2"
              v-model="questionData.projectOne.two.value"
              @change="setBookQuestion"
            />A.圆形</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="2"
              v-model="questionData.projectOne.two.value"
              @change="setBookQuestion"
            />B.一字形</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="2"
              v-model="questionData.projectOne.two.value"
              @change="setBookQuestion"
            />C.梯形</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="D"
              id="2"
              v-model="questionData.projectOne.two.value"
              @change="setBookQuestion"
            />D.V型</p>
          <p>3.服装的（　　）的样式，与脸型有直接关系。</p>
          <p>A.裤子</p>
          <p>B.衬衣</p>
          <p>C.领子</p>
          <p>D.袖子</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="3"
              v-model="questionData.projectOne.three.value"
              @change="setBookQuestion"
            />A.裤子</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="3"
              v-model="questionData.projectOne.three.value"
              @change="setBookQuestion"
            />B.衬衣</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="3"
              v-model="questionData.projectOne.three.value"
              @change="setBookQuestion"
            />C.领子</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="D"
              id="3"
              v-model="questionData.projectOne.three.value"
              @change="setBookQuestion"
            />D.袖子</p>
          <p>4.简述职业制服着装的要求。</p>
          <textarea v-model="questionData.projectOne.four.value" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
          <p><br /></p>
          <p><br /></p>
          <h3 id="c013">
@@ -1342,37 +1446,229 @@
        <div class="bodystyle">
          <p class="td-0 mb-10 mt-10"><span class="bj2">·项目自测·</span></p>
          <p>1.脸部色调偏红，可用（　　）修饰。</p>
          <p>A.淡紫色</p>
          <p>B.淡绿色</p>
          <p>C.米色</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="1"
              v-model="questionData.projectTwo.one.value"
              @change="setBookQuestion"
            />A.淡紫色</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="1"
              v-model="questionData.projectTwo.one.value"
              @change="setBookQuestion"
            />B.淡绿色</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="1"
              v-model="questionData.projectTwo.one.value"
              @change="setBookQuestion"
            />C.米色</p>
          <p>2.涂高光色应用（　　）的手法涂抹。</p>
          <p>A.平涂法</p>
          <p>B.按压法</p>
          <p>C.点拍法</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="2"
              v-model="questionData.projectTwo.two.value"
              @change="setBookQuestion"
            />A.平涂法</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="2"
              v-model="questionData.projectTwo.two.value"
              @change="setBookQuestion"
            />B.按压法</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="2"
              v-model="questionData.projectTwo.two.value"
              @change="setBookQuestion"
            />C.点拍法</p>
          <p>3.圆脸型者在梳理头发时（　　）部分适宜蓬松些。</p>
          <p>A.头顶两侧</p>
          <p>B.头顶</p>
          <p>C.面型两侧</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="3"
              v-model="questionData.projectTwo.three.value"
              @change="setBookQuestion"
            />A.头顶两侧</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="3"
              v-model="questionData.projectTwo.three.value"
              @change="setBookQuestion"
            />B.头顶</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="3"
              v-model="questionData.projectTwo.three.value"
              @change="setBookQuestion"
            />C.面型两侧</p>
          <p>4.正方形脸型者适宜描画（　　）的眉形。</p>
          <p>A.下挂</p>
          <p>B.拱形</p>
          <p>C.平直</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="4"
              v-model="questionData.projectTwo.four.value"
              @change="setBookQuestion"
            />A.下挂</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="4"
              v-model="questionData.projectTwo.four.value"
              @change="setBookQuestion"
            />B.拱形</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="5"
              v-model="questionData.projectTwo.four.value"
              @change="setBookQuestion"
            />C.平直</p>
          <p>5.两眼间距离近，眼影的修饰重点应放在（　　）。</p>
          <p>A.内眼角</p>
          <p>B.眼部中央</p>
          <p>C.外眼角</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="5"
              v-model="questionData.projectTwo.five.value"
              @change="setBookQuestion"
            />A.内眼角</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="5"
              v-model="questionData.projectTwo.five.value"
              @change="setBookQuestion"
            />B.眼部中央</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="5"
              v-model="questionData.projectTwo.five.value"
              @change="setBookQuestion"
            />C.外眼角</p>
          <p>6.三点一线是指将（　　）连成一条线。</p>
          <p>A.眉头、内眼角、嘴角</p>
          <p>B.外眼角、眉梢、嘴角</p>
          <p>C.眉头、内眼角、鼻翼</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="6"
              v-model="questionData.projectTwo.six.value"
              @change="setBookQuestion"
            />A.眉头、内眼角、嘴角</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="6"
              v-model="questionData.projectTwo.six.value"
              @change="setBookQuestion"
            />B.外眼角、眉梢、嘴角</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="6"
              v-model="questionData.projectTwo.six.value"
              @change="setBookQuestion"
            />C.眉头、内眼角、鼻翼</p>
          <p>7.为加强眼部立体感，可在眉骨抹上（　　）眼影。</p>
          <p>A.暗色</p>
          <p>B.明亮色</p>
          <p>C.褐色</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="7"
              v-model="questionData.projectTwo.seven.value"
              @change="setBookQuestion"
            />A.暗色</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="7"
              v-model="questionData.projectTwo.seven.value"
              @change="setBookQuestion"
            />B.明亮色</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="7"
              v-model="questionData.projectTwo.seven.value"
              @change="setBookQuestion"
            />C.褐色</p>
          <p>8.与唇膏的颜色相比，唇线笔的颜色应（　　）。</p>
          <p>A.略深一度</p>
          <p>B.略浅一度</p>
          <p>C.相同</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="A"
              id="8"
              v-model="questionData.projectTwo.eight.value"
              @change="setBookQuestion"
            />A.略深一度</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="8"
              v-model="questionData.projectTwo.eight.value"
              @change="setBookQuestion"
            />B.略浅一度</p>
          <p><input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="8"
              v-model="questionData.projectTwo.eight.value"
              @change="setBookQuestion"
            />C.相同</p>
        </div>
      </div>
    </div>
@@ -1447,6 +1743,8 @@
            </div>
            <div class="bj3">
              <p>请谈谈微笑对民航服务工作的重要性。</p>
              <textarea v-model="questionData.askAbout.four" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -1766,6 +2064,8 @@
            </div>
            <div class="bj3">
              <p>说说你知道的通用手势语都有哪些？</p>
              <textarea v-model="questionData.askAbout.five" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h4 id="d057">一、手势的分类及使用范围</h4>
@@ -2126,10 +2426,42 @@
          </div>
          <p class="td-0 mb-10 mt-10"><span class="bj2">·项目自测·</span></p>
          <p>1.与宾客挥手作别后，应（　　）。</p>
          <p>A.站在原地，待车辆消失在视线范围内之后才能缓慢离开</p>
          <p>B.立马转身离开</p>
          <p>C.与旁边的同事交流</p>
          <p>D.放松身体</p>
          <p><input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="A"
              id="1"
              v-model="questionData.projectThree.one.value"
              @change="setBookQuestion"
            />A.站在原地，待车辆消失在视线范围内之后才能缓慢离开</p>
          <p><input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="B"
              id="1"
              v-model="questionData.projectThree.one.value"
              @change="setBookQuestion"
            />B.立马转身离开</p>
          <p><input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="C"
              id="1"
              v-model="questionData.projectThree.one.value"
              @change="setBookQuestion"
            />C.与旁边的同事交流</p>
          <p><input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="D"
              id="1"
              v-model="questionData.projectThree.one.value"
              @change="setBookQuestion"
            />D.放松身体</p>
        </div>
      </div>
    </div>
@@ -2149,16 +2481,76 @@
          <p>
            2.今天你代表公司出席会议，到达会议厅时大家已就座。突然遇见一位朋友，距离约5米，他向你表达问候，此时你应（　　）。
          </p>
          <p>A.立马站起来，挥手示意</p>
          <p>B.微笑点头示意</p>
          <p>C.从会议厅中间穿过去，握手示意</p>
          <p>D.打通电话示意</p>
          <p><input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="A"
              id="2"
              v-model="questionData.projectThree.two.value"
              @change="setBookQuestion"
            />A.立马站起来，挥手示意</p>
          <p><input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="A"
              id="2"
              v-model="questionData.projectThree.two.value"
              @change="setBookQuestion"
            />B.微笑点头示意</p>
          <p><input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="A"
              id="2"
              v-model="questionData.projectThree.two.value"
              @change="setBookQuestion"
            />C.从会议厅中间穿过去，握手示意</p>
          <p><input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="A"
              id="2"
              v-model="questionData.projectThree.two.value"
              @change="setBookQuestion"
            />D.打通电话示意</p>
          <p>3.面试时，以鞠躬礼问好的身体弯曲度数应为（　　）。</p>
          <p>A.15°</p>
          <p>B.30°</p>
          <p>C.45°</p>
          <p><input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="A"
              id="3"
              v-model="questionData.projectThree.three.value"
              @change="setBookQuestion"
            />A.15°</p>
          <p><input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="B"
              id="3"
              v-model="questionData.projectThree.three.value"
              @change="setBookQuestion"
            />B.30°</p>
          <p><input
              type="checkbox"
              name="ball1"
              :disabled="questionData.isComplete"
              value="C"
              id="3"
              v-model="questionData.projectThree.three.value"
              @change="setBookQuestion"
            />C.45°</p>
          <p>4.简述前腹式站姿的要领。</p>
          <textarea v-model="questionData.projectThree.four.value" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
          <p>5.简述入座与离座的基本原则。</p>
          <textarea v-model="questionData.projectThree.five.value" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
        </div>
      </div>
    </div>
@@ -2186,201 +2578,70 @@
      collectResourceList: [],
      questionData: {
        isComplete: false,
        tableOne: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        askAbout:{
          one:'',
          two:'',
          three:'',
          four:'',
          five:'',
        },
        tableTwo: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        projectOne:{
          one:{
            value:[]
          },
          two:{
            value:[]
          },
          three:{
            value:[]
          },
          four:{
            value:''
          }
        },
        tableThree: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        projectTwo:{
          one:{
            value:[]
          },
          two:{
            value:[]
          },
          three:{
            value:[]
          },
          four:{
            value:[]
          },
          five:{
            value:[]
          },
          six:{
            value:[]
          },
          seven:{
            value:[]
          },
          eight:{
            value:[]
          }
          
        },
        tableFour: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
          six: "",
          seven: "",
          eight: "",
        },
        tableFive: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        },
        tableSix: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        },
        tableSeven: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        },
        tableEight: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
          six: "",
          seven: "",
          eight: "",
        },
        tableNine: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        },
        tableTen: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        },
        tableEleven: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
          six: "",
          seven: "",
          eight: "",
        },
        tableTwelve: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        },
        tableThirteen: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        },
        tableFourteen: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        },
        tableFifteen: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
          six: "",
          seven: "",
          eight: "",
        },
        tableSixteen: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        },
        tableSeventeen: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        },
        tableEighteen: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
        },
        tableNineteen: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
          six: "",
          seven: "",
          eight: "",
        },
        reading: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
          six: "",
          seven: "",
          eight: "",
          nine: "",
          ten: "",
        },
        readingOne: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
          six: "",
          seven: "",
          eight: "",
          nine: "",
          ten: "",
        },
        readingTwo: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
          six: "",
          seven: "",
          eight: "",
          nine: "",
          ten: "",
        },
        readingThree: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
          six: "",
          seven: "",
          eight: "",
          nine: "",
          ten: "",
        projectThree:{
          one:{
            value:[]
          },
          two:{
            value:[]
          },
          three:{
            value:[]
          },
          four:{
            value:''
          },
          five:{
            value:''
          }
        },
      },
      chapter002: {
@@ -2407,7 +2668,7 @@
  },
  async mounted() {
    const bookQuestion = localStorage.getItem(
      "civilAviatyonSevervices-book-chapter02-table"
      "aviationEtiquette-book-chapter02-question"
    );
    if (bookQuestion) {
      this.questionData = JSON.parse(bookQuestion);
@@ -2448,7 +2709,7 @@
    },
    setBookQuestion() {
      localStorage.setItem(
        "civilAviatyonSevervices-book-chapter02-table",
        "aviationEtiquette-book-chapter02-question",
        JSON.stringify(this.questionData)
      );
    },

 src/books/aviationEtiquette/view/components/index.vue

@@ -13,6 +13,7 @@
        <chapterTwo v-if="showCatalogList.indexOf(3) > -1" :showPageList="loadPageList"></chapterTwo>
        <chapterThree  v-if="showCatalogList.indexOf(4) > -1" :showPageList="loadPageList"></chapterThree>
        <chapterFour   v-if="showCatalogList.indexOf(5) > -1" :showPageList="loadPageList"></chapterFour>
        <chapterFive   v-if="showCatalogList.indexOf(6) > -1" :showPageList="loadPageList"></chapterFive>
      </div>
    </div>
  </template>
@@ -23,6 +24,7 @@
  import chapterTwo from "./chpater002.vue";
  import chapterThree from "./chapter003.vue";
  import chapterFour from "./chapter004.vue";
  import chapterFive from "./chapter005.vue";
  import NoteIcon from "@/assets/images/biji.png";
  import _ from "lodash";
  import Swiper from "swiper/bundle";
@@ -33,7 +35,7 @@
    name: "pageContent",
    data() {
      return {
        catalogLength: 5, // 总章节数
        catalogLength: 6, // 总章节数
        showCatalogList: [], // 显示的章节
        loadThreshold: 300, // 触发加载阈值
        throttleThreshold: 100, // 节流阈值
@@ -712,6 +714,7 @@
          chapterTwo,
          chapterThree,
          chapterFour,
          chapterFive
        };
        // 遍历所有章节文件
        for (const key in pageData) {
@@ -937,6 +940,7 @@
      chapterTwo,
      chapterThree,
      chapterFour,
      chapterFive,
    },
  };
  </script>