css

litian

2025-01-03 37f987a51c2e64a9d08e31ccf2bb58ff15b09af1

css

 src/books/aviationEtiquette/assets/main.less

@@ -1087,8 +1087,8 @@
    }

    .block2 {
        // font-family: "FANGSONG";
        font-size: 17px;
        font-family: "KaiTi";
        font-size: 15px;
    }


@@ -1583,6 +1583,10 @@
        margin-left: -0.6em;
        margin-right: -0.6em;
        margin-top: -0.5em;
        
    }
    div.bj3 p{
        font-family: 'FangSong' !important;
    }

    span.bj3-xyx {

 src/books/aviationEtiquette/view/components/chapter001.vue

@@ -45,12 +45,12 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.什么是“避席”？</p>
              <textarea v-model="questionData.askAbout.one" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.one" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
              <p>2.曾子为何要“避席”？</p>
              <textarea v-model="questionData.askAbout.two" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.two" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -161,11 +161,11 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                周公和孔子对礼仪的发展起到了重要作用，请大家尽可能多地搜集有关周公和孔子的礼仪小故事，并挑选你体会最深的一个和同学们分享，告诉大家从他们的故事中你学到了什么，有什么感悟。
              </p>
              <textarea v-model="questionData.askAbout.three" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.three" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -179,12 +179,12 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>你所知道的礼节中，哪一些是从西方国家传入我国的？</p>
              <p>
                随着信息技术革命的不断发展，在经济全球化的推动下，世界各国之间、不同民族之间、不同地域之间的交往与沟通日益频繁和密切，一些共同的礼仪将被作为国际公认的行为规范而普遍采用，从而进一步影响礼仪文化的发展，并最终形成新的礼仪规范。
              </p>
              <textarea v-model="questionData.askAbout.four" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.four" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -292,12 +292,12 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.在你的认知中，“礼仪”到底是什么呢？</p>
              <textarea v-model="questionData.askAbout.five" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.five" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
              <p>2.结合你的生活经历，讲一件你认为能传达讲礼、懂礼的事情。</p>
              <textarea v-model="questionData.askAbout.six" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.six" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -398,14 +398,14 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                1.在日常生活和学习中，如何理解礼仪的规范性特征？请举例说明。
              </p>
              <textarea v-model="questionData.askAbout.seven" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.seven" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
              <p>2.谈谈你对民航礼仪内涵的理解。</p>
              <textarea v-model="questionData.askAbout.eight" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.eight" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -431,12 +431,12 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.宴会主人为什么要把净手的水也喝掉呢？</p>
              <textarea v-model="questionData.askAbout.nine" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.nine" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
              <p>2.这个礼仪小故事对你有什么样的启示？</p>
              <textarea v-model="questionData.askAbout.ten" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.ten" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -522,14 +522,14 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.对于礼仪的原则，你是如何认识的？</p>
              <textarea v-model="questionData.askAbout.eleven" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.eleven" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
              <p>
                2.作为民航专业的学生，你认为民航从业人员应当具备哪些礼仪素质？
              </p>
              <textarea v-model="questionData.askAbout.twelve" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.twelve" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -742,15 +742,15 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.案例中这名旅客为什么会成为这家航空公司的忠实顾客？</p>
              <textarea v-model="questionData.askAbout.thirteen" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.thirteen" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
              <p>2.此案例说明了民航服务从业人员需要具备什么样的素质？</p>
              <textarea v-model="questionData.askAbout.fourteen" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.fourteen" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
              <p>3.这个案例对于你理解民航服务的含义有什么启示？</p>
              <textarea v-model="questionData.askAbout.fifteen" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.fifteen" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -825,15 +825,15 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.这名乘务员的哪些行为让王先生感到贴心？</p>
              <textarea v-model="questionData.askAbout.sixteen" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.sixteen" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
              <p>2.你觉得是什么让乘务员做出了这些贴心的事情？</p>
              <textarea v-model="questionData.askAbout.seventeen" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>3.从该案例出发，你怎么理解民航服务的本质？</p>
              <textarea v-model="questionData.askAbout.eighteen" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.eighteen" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -916,9 +916,9 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>民航服务的哪些服务让邝婆婆感受到了温馨和满意？</p>
              <textarea v-model="questionData.askAbout.nineteen" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.nineteen" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -959,11 +959,11 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                请大家讨论一下：什么才是提升服务满意度的法宝呢？民航服务出现质量问题的原因究竟是什么？
              </p>
              <textarea v-model="questionData.askAbout.twenty" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.twenty" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -979,10 +979,10 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>在工作中具有较强的自我意识体现在哪里？会带来什么影响呢？</p>
              <textarea v-model="questionData.askAbout.twentyOne" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
        </div>
@@ -1024,12 +1024,12 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                羊群能在寒冷的冬天顺利生存的原因是什么？结合生活实际，谈谈你对危机意识的理解。
              </p>
              <textarea v-model="questionData.askAbout.twentyTwo" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -1059,10 +1059,10 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>民航企业在发展中面临着哪些竞争与危机？</p>
              <textarea v-model="questionData.askAbout.twentyThree" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h5 id="e011">（四）培训提升有待加强</h5>
@@ -1076,12 +1076,12 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                结合民航业的发展现状，你认为民航业应该侧重培训员工哪些方面？
              </p>
              <textarea v-model="questionData.askAbout.twentyFour" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -1135,15 +1135,15 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.案例中的汤乘务长为了给孩子降温做了哪些事情呢？</p>
              <textarea v-model="questionData.askAbout.twentyFive" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>
                2.是什么样的动力让汤乘务长能够坚持蹲在孩子面前十几分钟做医疗救治呢？
              </p>
              <textarea v-model="questionData.askAbout.twentySix" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h4 id="d023">二、对民航服务意识的要求</h4>
@@ -1224,15 +1224,15 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                1.这个案例中，哪些行为属于航空服务人员提供的工作职责规定以外的服务？
              </p>
              <textarea v-model="questionData.askAbout.twentySeven" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.案例中小李是怎样主动提供服务的？</p>
              <textarea v-model="questionData.askAbout.twentyEight" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -1259,12 +1259,12 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                在民航服务中，如何才能产生“期待效应”？你可以从哪些方面培养自己的职业意识呢？
              </p>
              <textarea v-model="questionData.askAbout.twentyNine" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
        </div>
@@ -1340,13 +1340,13 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.乘务长吴某对老爷爷提供了什么价值的服务？</p>
              <textarea v-model="questionData.askAbout.thirty" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.thirty" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
              <p>2.读完案例你有何感悟？对乘务员这一工作多了哪些认识？</p>
              <textarea v-model="questionData.askAbout.thirtyOne" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -1359,10 +1359,10 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>怎样理解民航服务过程中的眼到、口到、心到？</p>
              <textarea v-model="questionData.askAbout.thirtyTwo" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <div class="bk4">
@@ -1629,13 +1629,13 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.此案例中小李具备哪些职业素养能力？</p>
              <textarea v-model="questionData.askAbout.thirtyThree" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.案例中的旅客为何会感谢小李？</p>
              <textarea v-model="questionData.askAbout.thirtyFour" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
        </div>
@@ -1878,10 +1878,10 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>作为一名民航服务人员，应该具备哪些素养能力呢？</p>
              <textarea v-model="questionData.askAbout.thirtyFive" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
        </div>
@@ -1927,13 +1927,13 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.新加坡航空为什么要把微笑作为重要的选拔标准？</p>
              <textarea v-model="questionData.askAbout.twentySix" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.在生活中保持微笑对你有什么益处？</p>
              <textarea v-model="questionData.askAbout.thirtySeven" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -2001,13 +2001,13 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.此案例体现了乘务员的什么素养能力？</p>
              <textarea v-model="questionData.askAbout.thirtyEight" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.使旅客小周感动的原因是什么？从案例中你学到了什么？</p>
              <textarea v-model="questionData.askAbout.thirtyNine" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -2055,14 +2055,14 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                1.除了基础的服务流程，想让旅客有更舒心的服务体验还需要空乘人员具有什么能力？
              </p>
              <textarea v-model="questionData.askAbout.forty" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.forty" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
              <p>2.该案例给你什么样的启示？</p>
              <textarea v-model="questionData.askAbout.fortyOne" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.fortyOne" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -2110,11 +2110,11 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                您从此事例中看到小吴的什么职业素养能力？给您带来了什么启发？
              </p>
              <textarea v-model="questionData.askAbout.fortyTwo" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.fortyTwo" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -2161,13 +2161,13 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.该案例中哪些地方的沟通还需改进？</p>
              <textarea v-model="questionData.askAbout.fortyThree" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.结合当时的情况，你觉得应该怎样进行有效的沟通？</p>
              <textarea v-model="questionData.askAbout.fortyFour" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -2251,14 +2251,14 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.刘传建机长在处置该事件中，展现了他的哪些能力？</p>
              <textarea v-model="questionData.askAbout.fortyFive" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>
                2.如果你是该航班的一名乘务员，在平时的培训中你需要积累哪些方面的素养来完善自己处理紧急情况的能力呢？
              </p>
              <textarea v-model="questionData.askAbout.fortySix" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.fortySix" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -3573,6 +3573,7 @@
  },

  async mounted() {
    //项目自测及寻礼之问
    const bookQuestion = localStorage.getItem(
      "aviationEtiquette-book-chapter01-question"
    );
@@ -3580,19 +3581,21 @@
      this.questionData = JSON.parse(bookQuestion);
    }

    // const evaluationData = localStorage.getItem(
    //   "aviationEtiquette-book-chapter01-evaluation"
    // );
    // if (evaluationData) {
    //   this.evaluation = JSON.parse(evaluationData);
    // }

    const videoData = localStorage.getItem(
      "civilAviatyonSevervices-book-chapter001"
    //测试
    const evaluationOneData = localStorage.getItem(
      "aviationEtiquette-book-evaluation-one"
    );
    if (videoData) {
      this.chapter001 = JSON.parse(videoData);
    if (evaluationOneData) {
      this.evaluationOneResults = evaluationOneData;
    }

    const evaluationTwoData = localStorage.getItem(
      "aviationEtiquette-book-evaluation-two"
    );
    if (evaluationTwoData) {
      this.evaluationTwoResults = evaluationTwoData;
    }
   
    this.getVidoePath();
    this.collectResourceList = await getCollectResource(
      this.config.activeBook.bookId
@@ -3628,14 +3631,12 @@
        }
      }
        this.evaluationOneResults = obj;
      localStorage.setItem("aviationEtiquette-book-evaluation-one",this.evaluationOneResults);
    },
    changeCheckData() {
      this.evaluationOneResults = '';
      this.evaluation.evaluationOneValue = {};
      localStorage.setItem(
        "aviationEtiquette-book-chapter01-evaluation",
        JSON.stringify(this.evaluation)
      );
      localStorage.removeItem("aviationEtiquette-book-evaluation-one");
    },

    goCheckTwo() {
@@ -3647,16 +3648,15 @@
      }
      this.evaluationTwoResults = 105 - obj * 7;
      this.evaluation.showCheckAnswer = true;
      localStorage.setItem("aviationEtiquette-book-evaluation-two",this.evaluationOneResults);
    },

    changeCheckTwo() {
      this.evaluationTwoResults = "";
      this.evaluation.evaluationTwoValue = {};
      localStorage.setItem(
        "aviationEtiquette-book-chapter01-evaluation",
        JSON.stringify(this.evaluation)
      );
      localStorage.removeItem("aviationEtiquette-book-evaluation-two");
    },

    handleFocus(id) {
      this.isFocused = id; // 当textarea聚焦时，设置为true
    },

 src/books/aviationEtiquette/view/components/chapter003.vue

@@ -207,12 +207,12 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                在工作中，当民航服务人员遇到客人提出的要求或问题自身无法满足或解决时，该如何回答？
              </p>
              <textarea v-model="questionData.askAbout.one" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h5 id="e081">（二）服务忌语</h5>
@@ -280,10 +280,10 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>在服务过程中，需要避免使用哪些手势？</p>
              <textarea v-model="questionData.askAbout.two" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <div class="bk4">
@@ -329,7 +329,7 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>请同学们讨论一下，如果你是王鑫，应该如何应对？</p>
              <p>
                分析：王鑫遇到的是在工作中常常出现的问题。在一段时间里，同事李响对他的态度大有改变，这应该是让王鑫有所警觉的，他本应该留心是不是哪里出了问题。但是，王鑫只是一味地忍让，而忍让不是长久之计，更重要的应该是多沟通。王鑫应该考虑是不是李响有了一些什么想法，从而使二人之间有了一些误会，才让李响对自己的态度变得这么恶劣，他应该及时和李响进行沟通，如问问李响是不是自己什么地方做得不对，让他难堪了之类的。实际上任何一个人都不喜欢与人结怨，此时若及时解决，也许他们之间的误会和矛盾就会消失了。
@@ -338,7 +338,7 @@
                王鑫在忍不下去的时候，选择了告状。在这里，王鑫、总经理、李响三人犯了同样的错误，那就是没有坚持“对事不对人”，总经理做事也过于草率，没有起到应有的调节作用，他的一番批评反而加剧了二人之间的矛盾。正确的做法是把双方之间的误会、矛盾解开，秉着以事业为重，加强员工的沟通来处理这件事。这样做的话，结果肯定会好得多。
              </p>
              <textarea v-model="questionData.askAbout.three" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -377,13 +377,13 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.请分析本案例中部门经理和上级沟而不通的原因。</p>
              <textarea v-model="questionData.askAbout.four" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.董总的解决办法有哪些问题？</p>
              <textarea v-model="questionData.askAbout.five" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h4 id="d077">三、实训案例三 紧急迫降</h4>
@@ -403,10 +403,10 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>本案例中，请点评乘务人员的行为。哪些地方值得我们学习？</p>
              <textarea v-model="questionData.askAbout.six" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
        </div>
@@ -437,7 +437,7 @@
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.one"
              v-model="evaluation.evaluationThreeValue.one"
              @change="setEvaluation"
            />A.不理他，断绝朋友关系</p>
          <p class="block"><input
@@ -446,7 +446,7 @@
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.one"
              v-model="evaluation.evaluationThreeValue.one"
              @change="setEvaluation"
            />B.暂时不谈这个问题，求同存异，以后再说</p>
          <p class="block"><input
@@ -455,7 +455,7 @@
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.one"
              v-model="evaluation.evaluationThreeValue.one"
              @change="setEvaluation"
            />C.请两个人共同的好朋友劝和，打破僵局</p>
          <p class="block">2.你听说有同事向领导打你的小报告，你会怎么办？</p>
@@ -465,7 +465,7 @@
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.Two"
              v-model="evaluation.evaluationThreeValue.Two"
              @change="setEvaluation"
            />A.直接冲到那个同事面前，和他大吵一顿</p>
          <p class="block"><input
@@ -474,7 +474,7 @@
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.Two"
              v-model="evaluation.evaluationThreeValue.Two"
              @change="setEvaluation"
            />B.向领导说明情况，请领导调查真相</p>
          <p class="block"><input
@@ -483,7 +483,7 @@
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.Two"
              v-model="evaluation.evaluationThreeValue.Two"
              @change="setEvaluation"
            />C.清者自清，不去理睬，和以前一样干好工作</p>
          <p class="block">3.如果父母性格不合，经常吵架，你会怎么办？</p>
@@ -493,7 +493,7 @@
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.three"
              v-model="evaluation.evaluationThreeValue.three"
              @change="setEvaluation"
            />A.大声威胁他们：再吵我就搬出去住</p>
          <p class="block"><input
@@ -502,7 +502,7 @@
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.three"
              v-model="evaluation.evaluationThreeValue.three"
              @change="setEvaluation"
            />B.少回家，乐得清静</p>
          <p class="block"><input
@@ -511,7 +511,7 @@
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.three"
              v-model="evaluation.evaluationThreeValue.three"
              @change="setEvaluation"
            />C.在父亲面前夸母亲，在母亲面前夸父亲，设法增进他们的感情</p>
          <p class="block">
@@ -523,7 +523,7 @@
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.four"
              v-model="evaluation.evaluationThreeValue.four"
              @change="setEvaluation"
            />A.直接告诉她裙子不怎么样</p>
          <p class="block"><input
@@ -532,7 +532,7 @@
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.four"
              v-model="evaluation.evaluationThreeValue.four"
              @change="setEvaluation"
            />B.微笑着倾听，不说话</p>
          <p class="block"><input
@@ -541,7 +541,7 @@
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.four"
              v-model="evaluation.evaluationThreeValue.four"
              @change="setEvaluation"
            />C.告诉她这条裙子比她之前买的那条要好看</p>
          <p class="block">5.同事们一起在外聚餐，你到达后会做什么？</p>
@@ -551,7 +551,7 @@
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.five"
              v-model="evaluation.evaluationThreeValue.five"
              @change="setEvaluation"
            />A.赞美饭店的豪华或者菜肴的精美</p>
          <p class="block"><input
@@ -560,7 +560,7 @@
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.five"
              v-model="evaluation.evaluationThreeValue.five"
              @change="setEvaluation"
            />B.看看椅子、餐具是否足够</p>
          <p class="block"><input
@@ -569,7 +569,7 @@
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.five"
              v-model="evaluation.evaluationThreeValue.five"
              @change="setEvaluation"
            />C.看看人是否到齐，招呼后来的人</p>
          <p class="block">6.坐公交车的时候，你一般习惯于做什么？</p>
@@ -579,7 +579,7 @@
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.six"
              v-model="evaluation.evaluationThreeValue.six"
              @change="setEvaluation"
            />A.坐着睡觉或发呆</p>
          <p class="block"><input
@@ -588,7 +588,7 @@
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.six"
              v-model="evaluation.evaluationThreeValue.six"
              @change="setEvaluation"
            />B.看看站在旁边的人</p>
          <p class="block"><input
@@ -597,7 +597,7 @@
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.six"
              v-model="evaluation.evaluationThreeValue.six"
              @change="setEvaluation"
            />C.看窗外的景色，发现一些新开的店</p>
        </div>
@@ -623,7 +623,7 @@
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.seven"
              v-model="evaluation.evaluationThreeValue.seven"
              @change="setEvaluation"
            />A.偷偷地躲在人堆里</p>
          <p class="block"><input
@@ -632,7 +632,7 @@
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.seven"
              v-model="evaluation.evaluationThreeValue.seven"
              @change="setEvaluation"
            />B.急着下车</p>
          <p class="block"><input
@@ -641,7 +641,7 @@
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.seven"
              v-model="evaluation.evaluationThreeValue.seven"
              @change="setEvaluation"
            />C.跟司机说明情况，希望免掉车费</p>
          <p class="block">8.同事带来家乡特产和你分享，你会怎么做？</p>
@@ -651,7 +651,7 @@
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.eight"
              v-model="evaluation.evaluationThreeValue.eight"
              @change="setEvaluation"
            />A.客气地拒绝，说自己不习惯吃这些</p>
          <p class="block"><input
@@ -660,7 +660,7 @@
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.eight"
              v-model="evaluation.evaluationThreeValue.eight"
              @change="setEvaluation"
            />B.表达感谢并且接受</p>
          <p class="block"><input
@@ -669,7 +669,7 @@
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.eight"
              v-model="evaluation.evaluationThreeValue.eight"
              @change="setEvaluation"
            />C.接受并且之后也带零食和同事分享</p>
          <p class="block">9.领导交给你一项本来不归你管的任务，你会怎么办？</p>
@@ -679,7 +679,7 @@
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.nine"
              v-model="evaluation.evaluationThreeValue.nine"
              @change="setEvaluation"
            />A.很迟疑，流露出想拒绝的意思</p>
          <p class="block"><input
@@ -688,7 +688,7 @@
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.nine"
              v-model="evaluation.evaluationThreeValue.nine"
              @change="setEvaluation"
            />B.不由得答应下来，能不能办好就不管了</p>
          <p class="block"><input
@@ -697,7 +697,7 @@
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.nine"
              v-model="evaluation.evaluationThreeValue.nine"
              @change="setEvaluation"
            />C.从领导那里尽量获得有关信息，私下请教同事，力求做好</p>
          <p class="block">10.同事讲了一个你以前就听过的笑话，你会表现出什么样的反应？</p>
@@ -707,7 +707,7 @@
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.ten"
              v-model="evaluation.evaluationThreeValue.ten"
              @change="setEvaluation"
            />A.立马说：“哈，这个我早就听过了！”</p>
          <p class="block"><input
@@ -716,7 +716,7 @@
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.ten"
              v-model="evaluation.evaluationThreeValue.ten"
              @change="setEvaluation"
            />B.微笑不语</p>
          <p class="block"><input
@@ -725,31 +725,31 @@
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.ten"
              v-model="evaluation.evaluationThreeValue.ten"
              @change="setEvaluation"
            />C.哈哈大笑</p>
          <!-- 提交按钮 -->
          <div class="w100 fl ju-cn">
            <ul class="fl ju-ev w80 choice">
              <li>
                <button class="btn-border btn-w" @click="goCheckOne">
                <button class="btn-border btn-w" @click="goCheckThree">
                  提交
                </button>
              </li>
              <li>
                <button @click="changeCheckOne" class="btn-border btn-w">
                <button @click="changeCheckThree" class="btn-border btn-w">
                  重做
                </button>
              </li>
              <li>
                <button @click="evaluation.showCheckAnswerOne = !evaluation.showCheckAnswerOne" class="parimary-btn">
                <button @click="evaluation.showCheckAnswerThree = !evaluation.showCheckAnswerThree" class="parimary-btn">
                  评分标准
                </button>
              </li>
            </ul>
          </div>
          <div class="c-r block" v-if="evaluationOneResults">您的得分：{{ evaluationOneResults }}</div>
          <div v-show="evaluation.showCheckAnswerOne" class="mb-30">
          <div class="c-r block" v-if="evaluatioThreeResults">您的得分：{{ evaluatioThreeResults }}</div>
          <div v-show="evaluation.showCheckAnswerThree" class="mb-30">
            <p class="block">（二）评分标准与结果分析</p>
          <p class="block">
            此测试为计分式，选A得1分，选B得2分，选C得3分，最后将每道题的得分相加。
@@ -801,7 +801,7 @@
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationTwoValue.one"
              v-model="evaluation.evaluationFourValue.one"
              @change="setEvaluation"
            />一贯如此</p>
          <p class="block"><input
@@ -810,7 +810,7 @@
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationTwoValue.one"
              v-model="evaluation.evaluationFourValue.one"
              @change="setEvaluation"
            />经常如此</p>
          <p class="block"><input
@@ -819,7 +819,7 @@
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationTwoValue.one"
              v-model="evaluation.evaluationFourValue.one"
              @change="setEvaluation"
            />很少如此</p>
          <p class="block">
@@ -831,7 +831,7 @@
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationTwoValue.two"
              v-model="evaluation.evaluationFourValue.two"
              @change="setEvaluation"
            />一贯如此</p>
          <p class="block"><input
@@ -840,7 +840,7 @@
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationTwoValue.two"
              v-model="evaluation.evaluationFourValue.two"
              @change="setEvaluation"
            />经常如此</p>
          <p class="block"><input
@@ -849,7 +849,7 @@
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationTwoValue.two"
              v-model="evaluation.evaluationFourValue.two"
              @change="setEvaluation"
            />很少如此</p>
          <p class="block">
@@ -861,7 +861,7 @@
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationTwoValue.three"
              v-model="evaluation.evaluationFourValue.three"
              @change="setEvaluation"
            />一贯如此</p>
          <p class="block"><input
@@ -870,7 +870,7 @@
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationTwoValue.three"
              v-model="evaluation.evaluationFourValue.three"
              @change="setEvaluation"
            />经常如此</p>
          <p class="block"><input
@@ -879,7 +879,7 @@
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationTwoValue.three"
              v-model="evaluation.evaluationFourValue.three"
              @change="setEvaluation"
            />很少如此</p>
          <p class="block">4.面对批评表现冷静：“谢谢你告诉我，我会仔细考虑你的建议。”</p>
@@ -889,7 +889,7 @@
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationTwoValue.four"
              v-model="evaluation.evaluationFourValue.four"
              @change="setEvaluation"
            />一贯如此</p>
          <p class="block"><input
@@ -898,7 +898,7 @@
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationTwoValue.four"
              v-model="evaluation.evaluationFourValue.four"
              @change="setEvaluation"
            />经常如此</p>
          <p class="block"><input
@@ -907,7 +907,7 @@
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationTwoValue.four"
              v-model="evaluation.evaluationFourValue.four"
              @change="setEvaluation"
            />很少如此</p>
          <p class="block">5.和领导交谈，选择领导心情愉悦、精力充沛的时候。</p>
@@ -917,7 +917,7 @@
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationTwoValue.five"
              v-model="evaluation.evaluationFourValue.five"
              @change="setEvaluation"
            />一贯如此</p>
          <p class="block"><input
@@ -926,7 +926,7 @@
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationTwoValue.five"
              v-model="evaluation.evaluationFourValue.five"
              @change="setEvaluation"
            />经常如此</p>
          <p class="block"><input
@@ -935,7 +935,7 @@
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationTwoValue.five"
              v-model="evaluation.evaluationFourValue.five"
              @change="setEvaluation"
            />很少如此</p>
          <p class="block">6.向领导汇报工作前已准备好了详细的资料和数据。</p>
@@ -945,7 +945,7 @@
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationTwoValue.six"
              v-model="evaluation.evaluationFourValue.six"
              @change="setEvaluation"
            />一贯如此</p>
          <p class="block"><input
@@ -954,7 +954,7 @@
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationTwoValue.six"
              v-model="evaluation.evaluationFourValue.six"
              @change="setEvaluation"
            />经常如此</p>
          <p class="block"><input
@@ -963,31 +963,31 @@
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationTwoValue.six"
              v-model="evaluation.evaluationFourValue.six"
              @change="setEvaluation"
            />很少如此</p>
            <!-- 提交按钮 -->
          <div class="w100 fl ju-cn">
            <ul class="fl ju-ev w80 choice">
              <li>
                <button class="btn-border btn-w" @click="goCheckTwo">
                <button class="btn-border btn-w" @click="goCheckFour">
                  提交
                </button>
              </li>
              <li>
                <button @click="changeCheckTwo" class="btn-border btn-w">
                <button @click="changeCheckFour" class="btn-border btn-w">
                  重做
                </button>
              </li>
              <li>
                <button @click="evaluation.showCheckAnswerTwo = !evaluation.showCheckAnswerTwo" class="parimary-btn">
                <button @click="evaluation.showCheckAnswerFour = !evaluation.showCheckAnswerFour" class="parimary-btn">
                  评分标准
                </button>
              </li>
            </ul>
          </div>
          <div class="c-r block" v-if="evaluationTwoResults">您的得分：{{ evaluationTwoResults }}</div>
          <div v-show="evaluation.showCheckAnswerTwo" class="mb-30">
          <div class="c-r block" v-if="evaluationFourResults">您的得分：{{ evaluationFourResults }}</div>
          <div v-show="evaluation.showCheckAnswerFour" class="mb-30">
          <p class="block">（二）评分标准及结果分析</p>
          <p class="block">得分13～18分：能在工作中很好地运用沟通技巧，领导也很欣赏你。</p>
          <p class="block">
@@ -1008,7 +1008,7 @@
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.one"
              v-model="evaluation.evaluationFiveValue.one"
              @change="setEvaluation"
            />A.委婉沟通，引导对方发现</p>
          <p class="block"><input
@@ -1017,7 +1017,7 @@
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.one"
              v-model="evaluation.evaluationFiveValue.one"
              @change="setEvaluation"
            />B.直言相告</p>
          <p class="block"><input
@@ -1026,7 +1026,7 @@
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.one"
              v-model="evaluation.evaluationFiveValue.one"
              @change="setEvaluation"
            />C.和自己毫无关系</p>
          <p class="block"><input
@@ -1035,7 +1035,7 @@
              value="0"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.one"
              v-model="evaluation.evaluationFiveValue.one"
              @change="setEvaluation"
            />D.当面不说，事后和别人谈起</p>
          <p class="block">2.发现同事的优点或同事取得了成绩，你会（　　）。</p>
@@ -1045,7 +1045,7 @@
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.two"
              v-model="evaluation.evaluationFiveValue.two"
              @change="setEvaluation"
            />A.及时赞美和祝福</p>
          <p class="block"><input
@@ -1054,7 +1054,7 @@
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.two"
              v-model="evaluation.evaluationFiveValue.two"
              @change="setEvaluation"
            />B.非常关心，想要向他学习</p>
        </div>
@@ -1079,7 +1079,7 @@
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.two"
              v-model="evaluation.evaluationFiveValue.two"
              @change="setEvaluation"
            />C.羡慕</p>
          <p class="block"><input
@@ -1088,7 +1088,7 @@
              value="0"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.two"
              v-model="evaluation.evaluationFiveValue.two"
              @change="setEvaluation"
            />D.心存嫉妒</p>
          <p class="block">3.当你听到同事在你面前说其他人坏话的时候，你会（　　）。</p>
@@ -1098,7 +1098,7 @@
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.three"
              v-model="evaluation.evaluationFiveValue.three"
              @change="setEvaluation"
            />A.不传话，只是静静地听</p>
          <p class="block"><input
@@ -1107,7 +1107,7 @@
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.three"
              v-model="evaluation.evaluationFiveValue.three"
              @change="setEvaluation"
            />B.当面制止</p>
          <p class="block"><input
@@ -1116,7 +1116,7 @@
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.three"
              v-model="evaluation.evaluationFiveValue.three"
              @change="setEvaluation"
            />C.当面制止，并指出同事的缺点</p>
          <p class="block"><input
@@ -1125,7 +1125,7 @@
              value="0"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.three"
              v-model="evaluation.evaluationFiveValue.three"
              @change="setEvaluation"
            />D.当面不说，事后悄悄告诉被诋毁的那个人</p>
          <p class="block">4.请求与自己关系很好的同事帮忙时，你（　　）。</p>
@@ -1135,7 +1135,7 @@
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.four"
              v-model="evaluation.evaluationFiveValue.four"
              @change="setEvaluation"
            />A.礼貌、委婉</p>
          <p class="block"><input
@@ -1144,7 +1144,7 @@
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.four"
              v-model="evaluation.evaluationFiveValue.four"
              @change="setEvaluation"
            />B.有外人在时礼貌，二人单独在一起时直接说</p>
          <p class="block"><input
@@ -1153,7 +1153,7 @@
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.four"
              v-model="evaluation.evaluationFiveValue.four"
              @change="setEvaluation"
            />C.都很直接</p>
          <p class="block"><input
@@ -1162,7 +1162,7 @@
              value="0"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.four"
              v-model="evaluation.evaluationFiveValue.four"
              @change="setEvaluation"
            />D.以命令的口吻</p>
          <p class="block">
@@ -1174,7 +1174,7 @@
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.five"
              v-model="evaluation.evaluationFiveValue.five"
              @change="setEvaluation"
            />A.详细叙说从你进来到离开时所看到和感觉到的相关细节</p>
          <p class="block"><input
@@ -1183,7 +1183,7 @@
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.five"
              v-model="evaluation.evaluationFiveValue.five"
              @change="setEvaluation"
            />B.说些自己认为重要的</p>
          <p class="block"><input
@@ -1192,7 +1192,7 @@
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.five"
              v-model="evaluation.evaluationFiveValue.five"
              @change="setEvaluation"
            />C.朋友问什么就答什么</p>
          <p class="block"><input
@@ -1201,7 +1201,7 @@
              value="0"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.five"
              v-model="evaluation.evaluationFiveValue.five"
              @change="setEvaluation"
            />D.感觉很累了，没什么好说的</p>
          <p class="block">
@@ -1209,22 +1209,22 @@
          </p>
          <p class="block"><input type="radio" name="ethvsix" value="3" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.six"
              v-model="evaluation.evaluationFiveValue.six"
              @change="setEvaluation"
            />A.试图了解他，找出他感兴趣的话题</p>
          <p class="block"><input type="radio" name="ethvsix" value="2" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.six"
              v-model="evaluation.evaluationFiveValue.six"
              @change="setEvaluation"
            />B.主动沟通，找出共同话题</p>
          <p class="block"><input type="radio" name="ethvfive" value="1" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.six"
              v-model="evaluation.evaluationFiveValue.six"
              @change="setEvaluation"
            />C.和他交谈，谈谈自己的感受</p>
          <p class="block"><input type="radio" name="ethvsix" value="0" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.six"
              v-model="evaluation.evaluationFiveValue.six"
              @change="setEvaluation"
            />D.看书、睡觉或吃东西</p>
          <p class="block">
@@ -1232,28 +1232,28 @@
          </p>
          <p class="block"><input type="radio" name="ethvseven" value="3" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.seven"
              v-model="evaluation.evaluationFiveValue.seven"
              @change="setEvaluation"
            />A.主动认识他们，了解他们的长处，争取成为朋友</p>
          <p class="block"><input type="radio" name="ethvseven" value="2" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.seven"
              v-model="evaluation.evaluationFiveValue.seven"
              @change="setEvaluation"
            />B.不关心这个问题，做好自己的本职工作就好</p>
          <p class="block"><input type="radio" name="ethvseven" value="1" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.seven"
              v-model="evaluation.evaluationFiveValue.seven"
              @change="setEvaluation"
            />C.暗中打听他们，了解他们是否还会和你竞争</p>
          <p class="block"><input type="radio" name="ethvseven" value="0" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.seven"
              v-model="evaluation.evaluationFiveValue.seven"
              @change="setEvaluation"
            />D.暗中打听他们，并找机会为难他们</p>
          <p class="block">8.与不同身份的对象讲话，你会（　　）。</p>
          <p class="block"><input type="radio" name="ethveight" value="3" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.eight"
              v-model="evaluation.evaluationFiveValue.eight"
              @change="setEvaluation"
            />A.不管是什么场合，你都用一样的态度与之讲话</p>
        </div>
@@ -1273,124 +1273,124 @@
        <div class="bodystyle">
          <p class="block"><input type="radio" name="ethveight" value="2" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.eight"
              v-model="evaluation.evaluationFiveValue.eight"
              @change="setEvaluation"
            />B.在不同的场合，你会用不同的态度与之讲话</p>
          <p class="block"><input type="radio" name="ethveight" value="1" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.eight"
              v-model="evaluation.evaluationFiveValue.eight"
              @change="setEvaluation"
            />C.与地位高的人说话，你总是有点紧张</p>
          <p class="block"><input type="radio" name="ethveight" value="0" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.eight"
              v-model="evaluation.evaluationFiveValue.eight"
              @change="setEvaluation"
            />D.与地位低的人说话，你总是漫不经心</p>
          <p class="block">9.听别人讲话时，你总是会（　　）。</p>
          <p class="block"><input type="radio" name="ethvnine" value="3" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.nine"
              v-model="evaluation.evaluationFiveValue.nine"
              @change="setEvaluation"
            />A.对别人的话表示感兴趣，记住所讲的要点</p>
          <p class="block"><input type="radio" name="ethvnine" value="2" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.nine"
              v-model="evaluation.evaluationFiveValue.nine"
              @change="setEvaluation"
            />B.请对方说出问题的重点</p>
          <p class="block"><input type="radio" name="ethvnine" value="1" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.nine"
              v-model="evaluation.evaluationFiveValue.nine"
              @change="setEvaluation"
            />C.对方老是讲些没必要的话时，你会立即打断他</p>
          <p class="block"><input type="radio" name="ethvnine" value="0" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.nine"
              v-model="evaluation.evaluationFiveValue.nine"
              @change="setEvaluation"
            />D.对方不知所云时，你会很烦躁，就去想或做别的事</p>
          <p class="block">10.当你在发表自己的看法，别人却不想听你说时，你会（　　）。</p>
          <p class="block"><input type="radio" name="ethvten" value="3" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.ten"
              v-model="evaluation.evaluationFiveValue.ten"
              @change="setEvaluation"
            />A.仔细分析对方不想听的原因，找机会换一个方式去说</p>
          <p class="block"><input type="radio" name="ethvten" value="2" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.ten"
              v-model="evaluation.evaluationFiveValue.ten"
              @change="setEvaluation"
            />B.等等看还有没有说的机会</p>
          <p class="block"><input type="radio" name="ethvten" value="1" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.ten"
              v-model="evaluation.evaluationFiveValue.ten"
              @change="setEvaluation"
            />C.就不说了，但你可能会很生气</p>
          <p class="block"><input type="radio" name="ethvten" value="0" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.ten"
              v-model="evaluation.evaluationFiveValue.ten"
              @change="setEvaluation"
            />D.马上气愤地走开</p>
          <p class="block">11.当你和同事产生误会时，你会（　　）。</p>
          <p class="block"><input type="radio" name="ethveleven" value="3" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.eleven"
              v-model="evaluation.evaluationFiveValue.eleven"
              @change="setEvaluation"
            />A.主动、及时找对方沟通，消除误会</p>
          <p class="block"><input type="radio" name="ethveleven" value="2" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.eleven"
              v-model="evaluation.evaluationFiveValue.eleven"
              @change="setEvaluation"
            />B.通过第三方协调，消除误会</p>
          <p class="block"><input type="radio" name="ethveleven" value="1" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.eleven"
              v-model="evaluation.evaluationFiveValue.eleven"
              @change="setEvaluation"
            />C.等候对方找自己消除误会</p>
          <p class="block"><input type="radio" name="ethveleven" value="0" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.eleven"
              v-model="evaluation.evaluationFiveValue.eleven"
              @change="setEvaluation"
            />D.怀恨在心，找机会给对方点颜色看看</p>
          <p class="block">12.当你进入一家新公司时，你认识新同事的方法是（　　）。</p>
          <p class="block"><input type="radio" name="ethvtwelve" value="3" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.twelve"
              v-model="evaluation.evaluationFiveValue.twelve"
              @change="setEvaluation"
            />A.找机会主动介绍自己，认识每一个人</p>
          <p class="block"><input type="radio" name="ethvtwelve" value="2" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.twelve"
              v-model="evaluation.evaluationFiveValue.twelve"
              @change="setEvaluation"
            />B.积极认识本部门的人</p>
          <p class="block"><input type="radio" name="ethvtwelve" value="1" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.twelve"
              v-model="evaluation.evaluationFiveValue.twelve"
              @change="setEvaluation"
            />C.在工作中慢慢熟悉</p>
          <p class="block"><input type="radio" name="ethvtwelve" value="0" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationThreeValue.twelve"
              v-model="evaluation.evaluationFiveValue.twelve"
              @change="setEvaluation"
            />D.等待别人来认识你</p>
            <div class="w100 fl ju-cn">
            <ul class="fl ju-ev w80 choice">
              <li>
                <button class="btn-border btn-w" @click="goCheckThree">
                <button class="btn-border btn-w" @click="goCheckFive">
                  提交
                </button>
              </li>
              <li>
                <button @click="changeCheckThree" class="btn-border btn-w">
                <button @click="changeCheckFive" class="btn-border btn-w">
                  重做
                </button>
              </li>
              <li>
                <button @click="evaluation.showCheckAnswerThree = !evaluation.showCheckAnswerThree" class="parimary-btn">
                <button @click="evaluation.showCheckAnswerFive = !evaluation.showCheckAnswerFive" class="parimary-btn">
                  评分标准
                </button>
              </li>
            </ul>
          </div>
          <div class="c-r block" v-if="evaluationThreeResults || evaluationThreeResults === 0">您的得分：{{ evaluationThreeResults }}</div>
            <div v-show="evaluation.showCheckAnswerThree" class="mb-30">
          <div class="c-r block" v-if="evaluationFiveResults || evaluationFiveResults === 0">您的得分：{{ evaluationFiveResults }}</div>
            <div v-show="evaluation.showCheckAnswerFive" class="mb-30">
          <p class="block">
            以上各题，选A得3分，选B得2分，选C得1分，选D得0分，最后将每道题的得分相加。
          </p>
@@ -1532,13 +1532,13 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.您认为旅客的投诉有道理吗？</p>
              <textarea v-model="questionData.askAbout.seven" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.如果你是这名乘务长，你会怎么处理该投诉呢？</p>
              <textarea v-model="questionData.askAbout.eight" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
        </div>
@@ -1618,15 +1618,15 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.该案例中引发旅客投诉的原因是什么？</p>
              <textarea v-model="questionData.askAbout.nine" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>
                2.你觉得旅客投诉行为是否合理？民航服务企业该如何避免这种情况？
              </p>
              <textarea v-model="questionData.askAbout.ten" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -1650,13 +1650,13 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.旅客对该事件提出投诉是否合理？导致投诉的原因是什么？</p>
              <textarea v-model="questionData.askAbout.eleven" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.航空公司后续应如何处理才能消除旅客的误解？</p>
              <textarea v-model="questionData.askAbout.twelve" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
        </div>
@@ -1739,13 +1739,13 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.航空公司对此事件是否应承担责任？</p>
              <textarea v-model="questionData.askAbout.thirteen" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.你作为航空公司的负责人该如何处理此事？</p>
              <textarea v-model="questionData.askAbout.fourteen" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -1808,10 +1808,10 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>该案例中，樊小姐投诉的原因是什么？</p>
              <textarea v-model="questionData.askAbout.fifteen" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -1849,12 +1849,12 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                对于保持信息公开以及积极采纳旅客投诉的途径，你还有哪些建议？
              </p>
              <textarea v-model="questionData.askAbout.sixteen" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h5 id="e092">（三）积极沟通，主动承担原则</h5>
@@ -1909,10 +1909,10 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>从小张的经历中，你学到了什么呢？</p>
              <textarea v-model="questionData.askAbout.seventeen" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h4 id="d082">二、民航旅客投诉处理的策略</h4>
@@ -2237,10 +2237,10 @@
      },
      evaluation:{
        isComplete: false,
        showCheckAnswerOne:false,
        showCheckAnswerTwo:false,
        showCheckAnswerThree:false,
        evaluationOneValue: {
        showCheckAnswerFour:false,
        showCheckAnswerFive:false,
        evaluationThreeValue: {
          one:"",
          two: "",
          three: "",
@@ -2253,7 +2253,7 @@
          ten: "",
        }, //测评答案
        
        evaluationTwoValue: {
        evaluationFourValue: {
          one:"",
          two: "",
          three: "",
@@ -2261,7 +2261,7 @@
          five: "",
          six:"",
        }, //测评答案
        evaluationThreeValue: {
        evaluationFiveValue: {
          one:"",
          two: "",
          three: "",
@@ -2276,32 +2276,14 @@
          twelve: "",
        }, //测评答案
      },
      evaluationOneResults: 0, //测评结果
      evaluationTwoResults: 0, //测评结果
      evaluationThreeResults: 0, //测评结果
      chapter003: {
        videoMd5: [
          {
            isCollectVideo: false,
            handleMd5: "",
            md5: "7454A10BD25ED828FF31D0702DA63D55",
            name: "什么是心理健康",
          },
          {
            isCollectVideo: false,
            handleMd5: "",
            md5: "E4AC28F178D660E96355C17E6F283E66",
            name: "心理健康的10项标准",
          },
        ],
      },
      chapterData: {
        isCollectVideo: false,
        isCollectVideo01: false,
      },
      evaluatioThreeResults: 0, //测评结果
      evaluationFourResults: 0, //测评结果
      evaluationFiveResults: 0, //测评结果
      
    };
  },
  async mounted() {
    //项目自测及寻礼之问
    const bookQuestion = localStorage.getItem(
      "aviationEtiquette-book-chapter03-question"
    );
@@ -2309,46 +2291,30 @@
      this.questionData = JSON.parse(bookQuestion);
    }

    const evaluationData = localStorage.getItem(
      "aviationEtiquette-book-chapter01-evaluation"
    //测试
    const evaluationThreeData = localStorage.getItem(
      "aviationEtiquette-book-evaluation-three"
    );
    if (evaluationData) {
      this.evaluation = JSON.parse(evaluationData);
    if (evaluationThreeData) {
      this.evaluationThreeResults = evaluationThreeData;
    }

    const choiceQuestion = localStorage.getItem(
      "civilAviatyonSevervices-book-chapter03-Data"
    const evaluationFourData = localStorage.getItem(
      "aviationEtiquette-book-evaluation-four"
    );
    if (choiceQuestion) {
      this.chapterData = JSON.parse(choiceQuestion);
    if (evaluationFourData) {
      this.evaluationFourResults = evaluationFourData;
    }
    const evaluationFiveData = localStorage.getItem(
      "aviationEtiquette-book-evaluation-five"
    );
    if (evaluationFiveData) {
      this.evaluationFiveResults = evaluationFiveData;
    }

    const videoData = localStorage.getItem(
      "civilAviatyonSevervices-book-chapter003"
    );
    if (videoData) {
      this.chapter003 = JSON.parse(videoData);
    }
    this.getVidoePath();
    this.collectResourceList = await getCollectResource(
      this.config.activeBook.bookId
    );
   
  },
  methods: {
    async getVidoePath() {
      this.videoPathOne = await getResourcePath(
        "f230fd8fd7952a4ad4dd05d94df7e797"
      );
      this.videoPathTwo = await getResourcePath(
        "700cfdb8b85b372045b1e97e3356ae3a"
      );
      for (let index = 0; index < this.chapter003.videoMd5.length; index++) {
        const item = this.chapter003.videoMd5[index];
        if (item.md5 && !item.md5.includes("https:")) {
          item.handleMd5 = await getResourcePath(item.md5);
        }
      }
    },

    setBookQuestion() {
      localStorage.setItem(
@@ -2365,48 +2331,6 @@
      // );
    },

    goCheckOne(){
      let obj = 0
      for (let key in this.evaluation.evaluationOneValue) {
        if (this.evaluation.evaluationOneValue[key] != '') {
          let cont = Number(this.evaluation.evaluationOneValue[key])
          obj = obj + cont
        }
      }
      if(obj){
        this.evaluationOneResults = obj
        this.evaluation.showCheckAnswerOne = true
      }
    },
    changeCheckOne(){
      this.evaluationOneResults = ''
      this.evaluation.evaluationOneValue = {}
      localStorage.setItem(
        "aviationEtiquette-book-chapter01-evaluation",
        JSON.stringify(this.evaluation)
      );
    },
    goCheckTwo(){
      let obj = 0
      for (let key in this.evaluation.evaluationTwoValue) {
        if (this.evaluation.evaluationTwoValue[key] != '') {
          let cont = Number(this.evaluation.evaluationTwoValue[key])
          obj = obj + cont
        }
      }
      if(obj){
        this.evaluationTwoResults = obj
        this.evaluation.showCheckAnswerTwo = true
      }
    },
    changeCheckTwo(){
      this.evaluationTwoResults = ''
      this.evaluation.evaluationTwoValue = {}
      localStorage.setItem(
        "aviationEtiquette-book-chapter01-evaluation",
        JSON.stringify(this.evaluation)
      );
    },
    goCheckThree(){
      let obj = 0
      for (let key in this.evaluation.evaluationThreeValue) {
@@ -2416,31 +2340,55 @@
        }
      }
      if(obj){
        this.evaluationThreeResults = obj
        this.evaluatioThreeResults = obj
        this.evaluation.showCheckAnswerThree = true
        localStorage.setItem("aviationEtiquette-book-evaluation-three",this.evaluatioThreeResults);
      }
    },
    changeCheckThree(){
      this.evaluationThreeResults = ''
      this.evaluatioThreeResults = ''
      this.evaluation.evaluationThreeValue = {}
      localStorage.setItem(
        "aviationEtiquette-book-chapter01-evaluation",
        JSON.stringify(this.evaluation)
      );
      localStorage.removeItem("aviationEtiquette-book-evaluation-three");
    },
    goCheckFour(){
      let obj = 0
      for (let key in this.evaluation.evaluationFourValue) {
        if (this.evaluation.evaluationFourValue[key] != '') {
          let cont = Number(this.evaluation.evaluationFourValue[key])
          obj = obj + cont
        }
      }
      if(obj){
        this.evaluationFourResults = obj
        this.evaluation.showCheckAnswerFour = true
        localStorage.setItem("aviationEtiquette-book-evaluation-four",this.evaluationFourResults);
      }
    },
    changeCheckFour(){
      this.evaluationFourResults = ''
      this.evaluation.evaluationFourValue = {}
      localStorage.removeItem("aviationEtiquette-book-evaluation-four");
    },
    goCheckFive(){
      let obj = 0
      for (let key in this.evaluation.evaluationFiveValue) {
        if (this.evaluation.evaluationFiveValue[key] != '') {
          let cont = Number(this.evaluation.evaluationFiveValue[key])
          obj = obj + cont
        }
      }
      if(obj){
        this.evaluationFiveResults = obj
        this.evaluation.showCheckAnswerFive = true
        localStorage.setItem("aviationEtiquette-book-evaluation-five",this.evaluationFiveResults);
      }
    },
    changeCheckFive(){
      this.evaluationFiveResults = ''
      this.evaluation.evaluationFiveValue = {}
      localStorage.removeItem("aviationEtiquette-book-evaluation-five");
    },

    handleChapterData() {
      localStorage.setItem(
        "civilAviatyonSevervices-book-chapter03-Data",
        JSON.stringify(this.chapterData)
      );
    },
    handlechapter003() {
      localStorage.setItem(
        "civilAviatyonSevervices-book-chapter003",
        JSON.stringify(this.chapter003)
      );
    },

    handleFocus(id) {
      this.isFocused = id; // 当textarea聚焦时，设置为true
@@ -2449,41 +2397,6 @@
      this.isFocused = null; // 当textarea失去焦点时，设置为false
    },

    handleCollect(e) {
      if (e.md5) {
        this.handleCollectResource(
          e.md5,
          e.md5,
          "",
          "视频",
          "bits",
          "微课小课堂：" + e.name
        );
        e.isCollectVideo = !e.isCollectVideo;
      } else if (e == "video-01") {
        this.handleCollectResource(
          "f230fd8fd7952a4ad4dd05d94df7e797",
          "f230fd8fd7952a4ad4dd05d94df7e797",
          "",
          "视频",
          "bits",
          "视频：心理学的流派"
        );
        this.chapterData.isCollectVideo = !this.chapterData.isCollectVideo;
      } else if (e == "video-02") {
        this.handleCollectResource(
          "700cfdb8b85b372045b1e97e3356ae3a",
          "700cfdb8b85b372045b1e97e3356ae3a",
          "",
          "视频",
          "bits",
          "视频：心理学的研究内容"
        );
        this.chapterData.isCollectVideo01 = !this.chapterData.isCollectVideo01;
      }
      this.handlechapter003();
      this.handleChapterData();
    },
    //资源收藏事件
    // resourcePath  文件路径，
    // resourceType  文件类型

 src/books/aviationEtiquette/view/components/chapter004.vue

@@ -50,7 +50,7 @@
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                1.案例中，外籍旅客顺利登机体现了候机楼服务中哪些岗位人员的优质服务呢？
              </p>
@@ -58,7 +58,7 @@
                v-model="questionData.askAbout.one"
                placeholder="请输入内容"
                rows="4"
                class="fz-16 textarea-box"
                class="fz-15 textarea-box"
                @change="setBookQuestion"
              ></textarea>
              <p>
@@ -223,7 +223,7 @@
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>如果你是问询员，你会怎样处理旅客的问询？</p>
              <p>
                分析：在机场，遇到航班延误，广播播报最多的是“天气原因”，而往往旅客眼前看到的是朗朗晴空，再去查看目的地的天气时，发现也显示晴朗，此时旅客难免会对航班延误的原因产生怀疑。事实上，“天气原因”有很多种情况：一是飞机因出发地天气状况不适宜起飞；二是飞机因目的地天气状况不适宜起飞；三是飞机因飞行航路上的天气状况不适宜起飞等。在全程航线上，只要有一个地方的天气状况出现异常，飞机就只能由于“天气原因”在原地停留。所以，晴空万里不代表飞行意义上的、旅客认为的正常天气。
@@ -232,7 +232,7 @@
                v-model="questionData.askAbout.three"
                placeholder="请输入内容"
                rows="4"
                class="fz-16 textarea-box"
                class="fz-15 textarea-box"
                @change="setBookQuestion"
              ></textarea>
            </div>
@@ -331,13 +331,13 @@
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>通过上述描述，你认为在导乘服务中应注意什么？有什么作用？</p>
              <textarea
                v-model="questionData.askAbout.four"
                placeholder="请输入内容"
                rows="4"
                class="fz-16 textarea-box"
                class="fz-15 textarea-box"
                @change="setBookQuestion"
              ></textarea>
            </div>
@@ -429,13 +429,13 @@
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.案例中，值机员小董为旅客提供了哪些暖心服务？</p>
              <textarea
                v-model="questionData.askAbout.five"
                placeholder="请输入内容"
                rows="4"
                class="fz-16 textarea-box"
                class="fz-15 textarea-box"
                @change="setBookQuestion"
              ></textarea>
              <p>2.谈一谈，你从该案例中得到了哪些启示？</p>
@@ -443,7 +443,7 @@
                v-model="questionData.askAbout.six"
                placeholder="请输入内容"
                rows="4"
                class="fz-16 textarea-box"
                class="fz-15 textarea-box"
                @change="setBookQuestion"
              ></textarea>
            </div>
@@ -489,13 +489,13 @@
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>请将刚才提到的服务忌语进行改进，变成温暖规范的服务用语。</p>
              <p>
                不说“不知道，不清楚”——我们可以说：<input
                  type="text"
                  name="ball1"
                  class="fz-16 input-box"
                  class="fz-15 input-box"
                  style="width: 200px"
                  v-model="questionData.askAbout.seven"
                  @change="setBookQuestion"
@@ -505,7 +505,7 @@
                不说“你怎么还不明白”——我们可以说：<input
                  type="text"
                  name="ball1"
                  class="fz-16 input-box"
                  class="fz-15 input-box"
                  style="width: 200px"
                  v-model="questionData.askAbout.eight"
                  @change="setBookQuestion"
@@ -639,13 +639,13 @@
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>在检查旅客客票和证件时，应注意哪些方面？</p>
              <textarea
                v-model="questionData.askAbout.fourteen"
                placeholder="请输入内容"
                rows="4"
                class="fz-16 textarea-box"
                class="fz-15 textarea-box"
                @change="setBookQuestion"
              ></textarea>
            </div>
@@ -701,10 +701,10 @@
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>你知道客舱座位的安排一般都遵循哪些原则吗？</p>
              <textarea v-model="questionData.askAbout.fifteen" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                        class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -761,10 +761,10 @@
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>在递接客票、身份证及登机牌时，值机人员应注意哪些方面？</p>
              <textarea v-model="questionData.askAbout.sixteen" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                        class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <div class="bk4">
@@ -869,12 +869,12 @@
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                从小东的服务故事中，你看出了贵宾厅服务的哪些内容？你觉得贵宾厅服务人员需要注意哪些礼仪呢？
              </p>
              <textarea v-model="questionData.askAbout.seventeen" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                        class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h4 id="d093">二、贵宾厅服务礼仪</h4>
@@ -1294,10 +1294,10 @@
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>你认为在安检服务中应怎样规范自己的言行举止？</p>
              <textarea v-model="questionData.askAbout.eighteen" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                        class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -1378,7 +1378,7 @@
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                旅客李女士在机场进行安全检查时，当值的安检员随手把李女士的随身挎包投入置物筐内，随后用力甩到传送带上。李女士看到后，提醒安检员挎包里装有电子产品，让安检员在递拿东西时动作小心点，但安检员并未理会李女士，随后又把李女士的钱包和帽子扔在置物筐和传送带上。李女士在结束安全检查后，直接投诉当值的安检员。
              </p>
@@ -1386,12 +1386,12 @@
                1.上述案例中描述的是哪个安检岗位安检员的工作场景？当值安检员有哪些礼仪缺失的地方？
              </p>
              <textarea v-model="questionData.askAbout.nineteen" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                        class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>
                2.上述案例中，负责人身检查的安检员是否可以在一定程度上对因前序工作导致不满情绪的旅客进行安抚呢？如果可以，应该怎么做呢？
              </p>
              <textarea v-model="questionData.askAbout.twenty" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                        class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h4 id="d096">三、人身安全检查服务的礼仪规范</h4>
@@ -1754,16 +1754,16 @@
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.作为李静的学妹，面对难过的李静，李丽可以跟她说些什么？</p>
              <textarea v-model="questionData.askAbout.twentyOne" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                        class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.关于乘务员航前的仪容仪表规范，我们了解多少呢？</p>
              <textarea v-model="questionData.askAbout.twentyTwo" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                        class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>3.航前准备阶段还需要掌握哪些礼仪规范呢？</p>
              <textarea v-model="questionData.askAbout.twentyThree" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                        class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h3 id="c032">
@@ -1916,10 +1916,10 @@
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>航前准备阶段的礼仪中融合了前面课程中的哪些重点知识？</p>
              <textarea v-model="questionData.askAbout.twentyThree" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p class="td-0 mb-10 mt-10"><span class="bj2">·礼之实践·</span></p>
@@ -1948,16 +1948,16 @@
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                刘慧是某航空公司的乘务员，在重庆飞往三亚的航班上，乘务长将刘慧安排在前登机门处迎客。由于正值三亚旅游旺季，此航班旅客非常多。站在舱门口迎客的刘慧觉得很热，没站一会儿刘慧就开始不耐烦了，可是此时才只有一小部分旅客登机。在接下来的迎客中，刘慧脸上的微笑慢慢消失，面对旅客的询问，她也只是随手一指，一副懒散不耐烦的样子。
              </p>
              <p>1.你觉得刘慧做得对吗？</p>
              <textarea v-model="questionData.askAbout.twentyFour" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.对于迎客的礼仪规范，你知道多少？</p>
              <textarea v-model="questionData.askAbout.twentyFive" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
        </div>
@@ -2005,10 +2005,10 @@
                ><span class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>旅客登机时，迎客的客舱乘务员应该站在哪里呢？</p>
              <textarea v-model="questionData.askAbout.twentySix" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h5 id="e128">（二）迎客站位与站姿的规范</h5>

 src/books/aviationEtiquette/view/components/chapter005.vue

@@ -40,15 +40,15 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.你看过的情景剧有哪些？试着举几个例子。</p>
              <textarea v-model="questionData.askAbout.one" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                        class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>
                2.你觉得应如何演绎礼仪情景剧？该选择什么样的情景剧来训练呢？
              </p>
              <textarea v-model="questionData.askAbout.two" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                        class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h3 id="c034">
@@ -258,7 +258,7 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p class="center">
                <span class="cs1">你会怎样设计情景剧结构</span>
              </p>
@@ -273,7 +273,7 @@
                根据你对礼仪规范的了解，可否对其中的故事进行情景剧结构创造？你会怎么设计情景剧的结构呢？
              </p>
              <textarea v-model="questionData.askAbout.three" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                        class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p class="td-0 mb-10 mt-10"><span class="bj2">·礼之实践·</span></p>
@@ -544,12 +544,12 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                你能否根据自己的观察进行礼仪技能表述和展示？能否针对自身专业或岗位需求进行礼仪规范解读？
              </p>
              <textarea v-model="questionData.askAbout.four" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                        class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h3 id="c036">
@@ -590,12 +590,12 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                表演艺术的创作任务要求演员创作出来的人物形象具有审美的价值，达到真、善、美的和谐统一，这也是创作者和观赏者共同追求的标准。你认为礼仪表演中的美来自何处呢？
              </p>
              <textarea v-model="questionData.askAbout.five" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                        class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p class="td-0 mb-10 mt-10"><span class="bj2">·触礼旁通·</span></p>
@@ -742,15 +742,15 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                1.民航礼仪技能展示的人物外部形象应该是什么样子的？包括服装、发型等外部特征的构建。
              </p>
              <textarea v-model="questionData.askAbout.six" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                        class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.民航礼仪技能展示的行动任务和真正目的是什么？</p>
              <textarea v-model="questionData.askAbout.seven" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                        class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h4 id="d114">二、民航礼仪技能展示的内容设计</h4>
@@ -875,13 +875,13 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.人为什么一定要讲文明礼仪？应该怎样做？</p>
              <textarea v-model="questionData.askAbout.eight" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                        class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.作为民航专业人员的我们，应该怎样提升礼仪素养？</p>
              <textarea v-model="questionData.askAbout.nine" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                        class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p class="td-0 mb-10 mt-10"><span class="bj2">·触礼旁通·</span></p>

 src/books/aviationEtiquette/view/components/chpater002.vue

@@ -40,12 +40,12 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                李丽决定通过服装搭配以及更多地了解航司的形象文化来为自己的面试加分。那么，李丽该怎样去了解航司服装文化？如何得体地搭配和修饰自己呢？
              </p>
              <textarea v-model="questionData.askAbout.one" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                        class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
        </div>
@@ -528,13 +528,13 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.媛媛为什么会尴尬呢？</p>
              <textarea v-model="questionData.askAbout.two" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                        class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.你知道的民航制服规范有哪些呢？</p>
              <textarea v-model="questionData.askAbout.three" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                        class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -1843,10 +1843,10 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>请谈谈微笑对民航服务工作的重要性。</p>
              <textarea v-model="questionData.askAbout.four" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                        class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -2164,10 +2164,10 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>说说你知道的通用手势语都有哪些？</p>
              <textarea v-model="questionData.askAbout.five" placeholder="请输入内容" rows="4"
                        class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                        class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h4 id="d057">一、手势的分类及使用范围</h4>

 src/books/aviationEtiquette/view/components/header.vue

@@ -18,51 +18,51 @@
        <div style="margin: 0 25%; padding: 10% 0">
          <hr />
          <p><b>图书在版编目（CIP）数据</b></p>
          <p class="left3 block mr-0">
          <p class="left3 fz-15 mr-0">
            民航服务礼仪/李灵，魏全斌主编.—北京：北京师范大学出版社，2024.11
          </p>

          <p class="left3 block">
          <p class="left3 fz-15">
            职业教育航空运输类专业“产教融合”新形态教材/魏全斌主编
          </p>
          <p class="left3 block">ISBN 978-7-303-29632-3</p>
          <p class="left3 block mt-20">
          <p class="left3 fz-15">ISBN 978-7-303-29632-3</p>
          <p class="left3 fz-15 mt-20">
            Ⅰ.①民… Ⅱ.①李… ②魏… Ⅲ.①民用航空—乘务人员—礼仪—职业教育—教材 Ⅳ.①F560.9
          </p>
          <p class="left3 block mt-20">
          <p class="left3 fz-15 mt-20">
            中国国家版本馆CIP数据核字（2023）第242225号
          </p>
          <hr />
          <p><br /></p>
          <p><br /></p>
          <p><br /></p>
          <p class="left block mt-20">图书意见反馈：zhijiao@bnupg.com</p>
          <p class="left block">营销中心电话：010-58802755 58800035</p>
          <p class="left block">编辑部电话：010-58802751</p>
          <p class="left fz-15 mt-20">图书意见反馈：zhijiao@bnupg.com</p>
          <p class="left fz-15">营销中心电话：010-58802755 58800035</p>
          <p class="left fz-15">编辑部电话：010-58802751</p>
          <hr />
          <p class="left block">出版发行：北京师范大学出版社 www.bnupg.com</p>
          <p class="left block">　　　　　北京市西城区新街口外大街12-3号</p>
          <p class="left block">　　　　　邮政编码：100088</p>
          <p class="left block">印　　刷：北京玺诚印务有限公司</p>
          <p class="left block">经　　销：全国新华书店</p>
          <p class="left block">开　　本：889mm×1194mm 1/16</p>
          <p class="left block">印　　张：10.75</p>
          <p class="left block">字　　数：215千字</p>
          <p class="left block">版　　次：2024年11月第1版</p>
          <p class="left block">印　　次：2024年11月第1次印刷</p>
          <p class="left block">定　　价：38.00元</p>
          <p class="left fz-15">出版发行：北京师范大学出版社 www.bnupg.com</p>
          <p class="left fz-15">　　　　　北京市西城区新街口外大街12-3号</p>
          <p class="left fz-15">　　　　　邮政编码：100088</p>
          <p class="left fz-15">印　　刷：北京玺诚印务有限公司</p>
          <p class="left fz-15">经　　销：全国新华书店</p>
          <p class="left fz-15">开　　本：889mm×1194mm 1/16</p>
          <p class="left fz-15">印　　张：10.75</p>
          <p class="left fz-15">字　　数：215千字</p>
          <p class="left fz-15">版　　次：2024年11月第1版</p>
          <p class="left fz-15">印　　次：2024年11月第1次印刷</p>
          <p class="left fz-15">定　　价：38.00元</p>
          <hr />
          <p class="left block">策划编辑：王云英　　责任编辑：王贺萌</p>
          <p class="left block">美术编辑：焦　丽　　装帧设计：焦　丽</p>
          <p class="left block">责任校对：陈　荟　　责任印制：赵　龙</p>
          <p class="left fz-15">策划编辑：王云英　　责任编辑：王贺萌</p>
          <p class="left fz-15">美术编辑：焦　丽　　装帧设计：焦　丽</p>
          <p class="left fz-15">责任校对：陈　荟　　责任印制：赵　龙</p>
          <p class="center mt-20"><b>版权所有 侵权必究</b></p>
          <p class="left center"><b>反盗版、侵权举报电话：</b>010-58800697</p>
          <p class="left center block">北京读者服务部电话：010-58808104</p>
          <p class="left center block">外埠邮购电话：010-58808083</p>
          <p class="left center block">
          <p class="left center block2">北京读者服务部电话：010-58808104</p>
          <p class="left center block2">外埠邮购电话：010-58808083</p>
          <p class="left center block2">
            本书如有印装质量问题，请与印制管理部联系调换。
          </p>
          <p class="left center block">印制管理部电话：010-58800608</p>
          <p class="left center block2">印制管理部电话：010-58800608</p>
        </div>
      </div>
    </div>