| | |
| | | class="zt-zysx1">问</span> |
| | | </p> |
| | | </div> |
| | | <div class="bj3"> |
| | | <div class="bj3 fz-15"> |
| | | <p> |
| | | 在工作中,当民航服务人员遇到客人提出的要求或问题自身无法满足或解决时,该如何回答? |
| | | </p> |
| | | <textarea v-model="questionData.askAbout.one" placeholder="请输入内容" rows="4" |
| | | class="fz-16 textarea-box" @change="setBookQuestion"></textarea> |
| | | class="fz-15 textarea-box" @change="setBookQuestion"></textarea> |
| | | </div> |
| | | </div> |
| | | <h5 id="e081">(二)服务忌语</h5> |
| | |
| | | class="zt-zysx1">问</span> |
| | | </p> |
| | | </div> |
| | | <div class="bj3"> |
| | | <div class="bj3 fz-15"> |
| | | <p>在服务过程中,需要避免使用哪些手势?</p> |
| | | <textarea v-model="questionData.askAbout.two" placeholder="请输入内容" rows="4" |
| | | class="fz-16 textarea-box" @change="setBookQuestion"></textarea> |
| | | class="fz-15 textarea-box" @change="setBookQuestion"></textarea> |
| | | </div> |
| | | </div> |
| | | <div class="bk4"> |
| | |
| | | class="zt-zysx1">问</span> |
| | | </p> |
| | | </div> |
| | | <div class="bj3"> |
| | | <div class="bj3 fz-15"> |
| | | <p>请同学们讨论一下,如果你是王鑫,应该如何应对?</p> |
| | | <p> |
| | | 分析:王鑫遇到的是在工作中常常出现的问题。在一段时间里,同事李响对他的态度大有改变,这应该是让王鑫有所警觉的,他本应该留心是不是哪里出了问题。但是,王鑫只是一味地忍让,而忍让不是长久之计,更重要的应该是多沟通。王鑫应该考虑是不是李响有了一些什么想法,从而使二人之间有了一些误会,才让李响对自己的态度变得这么恶劣,他应该及时和李响进行沟通,如问问李响是不是自己什么地方做得不对,让他难堪了之类的。实际上任何一个人都不喜欢与人结怨,此时若及时解决,也许他们之间的误会和矛盾就会消失了。 |
| | |
| | | 王鑫在忍不下去的时候,选择了告状。在这里,王鑫、总经理、李响三人犯了同样的错误,那就是没有坚持“对事不对人”,总经理做事也过于草率,没有起到应有的调节作用,他的一番批评反而加剧了二人之间的矛盾。正确的做法是把双方之间的误会、矛盾解开,秉着以事业为重,加强员工的沟通来处理这件事。这样做的话,结果肯定会好得多。 |
| | | </p> |
| | | <textarea v-model="questionData.askAbout.three" placeholder="请输入内容" rows="4" |
| | | class="fz-16 textarea-box" @change="setBookQuestion"></textarea> |
| | | class="fz-15 textarea-box" @change="setBookQuestion"></textarea> |
| | | </div> |
| | | </div> |
| | | <p> |
| | |
| | | class="zt-zysx1">问</span> |
| | | </p> |
| | | </div> |
| | | <div class="bj3"> |
| | | <div class="bj3 fz-15"> |
| | | <p>1.请分析本案例中部门经理和上级沟而不通的原因。</p> |
| | | <textarea v-model="questionData.askAbout.four" placeholder="请输入内容" rows="4" |
| | | class="fz-16 textarea-box" @change="setBookQuestion"></textarea> |
| | | class="fz-15 textarea-box" @change="setBookQuestion"></textarea> |
| | | <p>2.董总的解决办法有哪些问题?</p> |
| | | <textarea v-model="questionData.askAbout.five" placeholder="请输入内容" rows="4" |
| | | class="fz-16 textarea-box" @change="setBookQuestion"></textarea> |
| | | class="fz-15 textarea-box" @change="setBookQuestion"></textarea> |
| | | </div> |
| | | </div> |
| | | <h4 id="d077">三、实训案例三 紧急迫降</h4> |
| | |
| | | class="zt-zysx1">问</span> |
| | | </p> |
| | | </div> |
| | | <div class="bj3"> |
| | | <div class="bj3 fz-15"> |
| | | <p>本案例中,请点评乘务人员的行为。哪些地方值得我们学习?</p> |
| | | <textarea v-model="questionData.askAbout.six" placeholder="请输入内容" rows="4" |
| | | class="fz-16 textarea-box" @change="setBookQuestion"></textarea> |
| | | class="fz-15 textarea-box" @change="setBookQuestion"></textarea> |
| | | </div> |
| | | </div> |
| | | </div> |
| | |
| | | <p class="block"> |
| | | 通过对以上案例的分析与讨论,您在职场沟通和民航沟通上有什么收获呢?一起来测试一下吧! |
| | | </p> |
| | | <p class="center"><span class="cs1">测试一 职场沟通能力测试</span></p> |
| | | <p>(一)情景描述</p> |
| | | <p>1.如果你的朋友和你发生了争吵,你将怎么办?</p> |
| | | <p><input |
| | | <p class="center block"><span class="cs1">测试一 职场沟通能力测试</span></p> |
| | | <p class="block">(一)情景描述</p> |
| | | <p class="block">1.如果你的朋友和你发生了争吵,你将怎么办?</p> |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovOne" |
| | | value="1" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.one" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.one" |
| | | @change="setEvaluation" |
| | | />A.不理他,断绝朋友关系</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovOne" |
| | | value="2" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationTwoValue.one" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.one" |
| | | @change="setEvaluation" |
| | | />B.暂时不谈这个问题,求同存异,以后再说</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovOne" |
| | | value="3" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationTwoValue.one" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.one" |
| | | @change="setEvaluation" |
| | | />C.请两个人共同的好朋友劝和,打破僵局</p> |
| | | <p>2.你听说有同事向领导打你的小报告,你会怎么办?</p> |
| | | <p><input |
| | | <p class="block">2.你听说有同事向领导打你的小报告,你会怎么办?</p> |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovTwo" |
| | | value="1" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.Two" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.two" |
| | | @change="setEvaluation" |
| | | />A.直接冲到那个同事面前,和他大吵一顿</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovTwo" |
| | | value="2" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.Two" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.two" |
| | | @change="setEvaluation" |
| | | />B.向领导说明情况,请领导调查真相</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovTwo" |
| | | value="3" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.Two" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.two" |
| | | @change="setEvaluation" |
| | | />C.清者自清,不去理睬,和以前一样干好工作</p> |
| | | <p>3.如果父母性格不合,经常吵架,你会怎么办?</p> |
| | | <p><input |
| | | <p class="block">3.如果父母性格不合,经常吵架,你会怎么办?</p> |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovThree" |
| | | value="1" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.three" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.three" |
| | | @change="setEvaluation" |
| | | />A.大声威胁他们:再吵我就搬出去住</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovThree" |
| | | value="2" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.three" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.three" |
| | | @change="setEvaluation" |
| | | />B.少回家,乐得清静</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovThree" |
| | | value="3" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.three" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.three" |
| | | @change="setEvaluation" |
| | | />C.在父亲面前夸母亲,在母亲面前夸父亲,设法增进他们的感情</p> |
| | | <p> |
| | | <p class="block"> |
| | | 4.同事跟你炫耀她买了一条新裙子,其实你觉得很一般。看着她兴高采烈的样子,你会怎么做? |
| | | </p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovFour" |
| | | value="1" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.four" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.four" |
| | | @change="setEvaluation" |
| | | />A.直接告诉她裙子不怎么样</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovFour" |
| | | value="2" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.four" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.four" |
| | | @change="setEvaluation" |
| | | />B.微笑着倾听,不说话</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovFour" |
| | | value="3" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.four" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.four" |
| | | @change="setEvaluation" |
| | | />C.告诉她这条裙子比她之前买的那条要好看</p> |
| | | <p>5.同事们一起在外聚餐,你到达后会做什么?</p> |
| | | <p><input |
| | | <p class="block">5.同事们一起在外聚餐,你到达后会做什么?</p> |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovFive" |
| | | value="1" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.five" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.five" |
| | | @change="setEvaluation" |
| | | />A.赞美饭店的豪华或者菜肴的精美</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovFive" |
| | | value="2" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.five" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.five" |
| | | @change="setEvaluation" |
| | | />B.看看椅子、餐具是否足够</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovFive" |
| | | value="3" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.five" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.five" |
| | | @change="setEvaluation" |
| | | />C.看看人是否到齐,招呼后来的人</p> |
| | | <p>6.坐公交车的时候,你一般习惯于做什么?</p> |
| | | <p><input |
| | | <p class="block">6.坐公交车的时候,你一般习惯于做什么?</p> |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovSix" |
| | | value="1" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.six" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.six" |
| | | @change="setEvaluation" |
| | | />A.坐着睡觉或发呆</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovSix" |
| | | value="2" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.six" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.six" |
| | | @change="setEvaluation" |
| | | />B.看看站在旁边的人</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovSix" |
| | | value="3" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.six" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.six" |
| | | @change="setEvaluation" |
| | | />C.看窗外的景色,发现一些新开的店</p> |
| | | </div> |
| | |
| | | </li> |
| | | </ul> |
| | | <div class="bodystyle"> |
| | | <p>7.上了公交后你发现自己没带零钱,你会怎么办?</p> |
| | | <p><input |
| | | <p class="block">7.上了公交后你发现自己没带零钱,你会怎么办?</p> |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovSeven" |
| | | value="1" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.seven" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.seven" |
| | | @change="setEvaluation" |
| | | />A.偷偷地躲在人堆里</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovSeven" |
| | | value="2" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.seven" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.seven" |
| | | @change="setEvaluation" |
| | | />B.急着下车</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovSeven" |
| | | value="3" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.seven" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.seven" |
| | | @change="setEvaluation" |
| | | />C.跟司机说明情况,希望免掉车费</p> |
| | | <p>8.同事带来家乡特产和你分享,你会怎么做?</p> |
| | | <p><input |
| | | <p class="block">8.同事带来家乡特产和你分享,你会怎么做?</p> |
| | | <p class="block"> <input |
| | | type="radio" |
| | | name="eovEight" |
| | | value="1" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.eight" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.eight" |
| | | @change="setEvaluation" |
| | | />A.客气地拒绝,说自己不习惯吃这些</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovEight" |
| | | value="2" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.eight" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.eight" |
| | | @change="setEvaluation" |
| | | />B.表达感谢并且接受</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovEight" |
| | | value="3" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.eight" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.eight" |
| | | @change="setEvaluation" |
| | | />C.接受并且之后也带零食和同事分享</p> |
| | | <p>9.领导交给你一项本来不归你管的任务,你会怎么办?</p> |
| | | <p><input |
| | | <p class="block">9.领导交给你一项本来不归你管的任务,你会怎么办?</p> |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovNine" |
| | | value="1" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.nine" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.nine" |
| | | @change="setEvaluation" |
| | | />A.很迟疑,流露出想拒绝的意思</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovNine" |
| | | value="2" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.nine" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.nine" |
| | | @change="setEvaluation" |
| | | />B.不由得答应下来,能不能办好就不管了</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovNine" |
| | | value="3" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.nine" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.nine" |
| | | @change="setEvaluation" |
| | | />C.从领导那里尽量获得有关信息,私下请教同事,力求做好</p> |
| | | <p>10.同事讲了一个你以前就听过的笑话,你会表现出什么样的反应?</p> |
| | | <p><input |
| | | <p class="block">10.同事讲了一个你以前就听过的笑话,你会表现出什么样的反应?</p> |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovTen" |
| | | value="1" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.ten" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.ten" |
| | | @change="setEvaluation" |
| | | />A.立马说:“哈,这个我早就听过了!”</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovTen" |
| | | value="2" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.ten" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.ten" |
| | | @change="setEvaluation" |
| | | />B.微笑不语</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="eovTen" |
| | | value="3" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationOneValue.ten" |
| | | :disabled="evaluation.isCompleteThree" |
| | | v-model="evaluation.evaluationThreeValue.ten" |
| | | @change="setEvaluation" |
| | | />C.哈哈大笑</p> |
| | | <!-- 提交按钮 --> |
| | | <div class="w100 fl ju-cn"> |
| | | <ul class="fl ju-ev w80 choice"> |
| | | <li> |
| | | <button class="btn-border btn-w" @click="goCheckOne"> |
| | | <button class="btn-border btn-w" @click="goCheckThree"> |
| | | 提交 |
| | | </button> |
| | | </li> |
| | | <li> |
| | | <button @click="changeCheckOne" class="btn-border btn-w"> |
| | | <button @click="changeCheckThree" class="btn-border btn-w"> |
| | | 重做 |
| | | </button> |
| | | </li> |
| | | <li> |
| | | <button @click="evaluation.showCheckAnswerOne = !evaluation.showCheckAnswerOne" class="parimary-btn"> |
| | | <button @click="evaluation.showCheckAnswerThree = !evaluation.showCheckAnswerThree" class="parimary-btn"> |
| | | 评分标准 |
| | | </button> |
| | | </li> |
| | | </ul> |
| | | </div> |
| | | <div class="c-r ml-35" v-if="evaluationOneResults">您的得分:{{ evaluationOneResults }}</div> |
| | | <div v-show="evaluation.showCheckAnswerOne" class="mb-30"> |
| | | <p>(二)评分标准与结果分析</p> |
| | | <p> |
| | | <div class="c-r block" v-if="evaluatioThreeResults">您的得分:{{ evaluatioThreeResults }}</div> |
| | | <div v-show="evaluation.showCheckAnswerThree" class="mb-30"> |
| | | <p class="block">(二)评分标准与结果分析</p> |
| | | <p class="block"> |
| | | 此测试为计分式,选A得1分,选B得2分,选C得3分,最后将每道题的得分相加。 |
| | | </p> |
| | | <p>1.得分10~15分,职场沟通力:20分。</p> |
| | | <p> |
| | | <p class="block">1.得分10~15分,职场沟通力:20分。</p> |
| | | <p class="block"> |
| | | 你的职场沟通力还停留在有待及格的级别哦!请多多观察那些人缘好的人是怎样说话做事的吧,不然想晋升可是有些困难哦! |
| | | </p> |
| | | <p>2.得分16~20分,职场沟通力:50分。</p> |
| | | <p> |
| | | <p class="block">2.得分16~20分,职场沟通力:50分。</p> |
| | | <p class="block"> |
| | | 你还在及格的分数线左右徘徊哦!你和同事的关系不咸不淡,你的工作职位也不高不低,很大原因在于你并不是那么会察言观色。如果你能在人际关系上加点油,相信你会有更大的发展! |
| | | </p> |
| | | <p>3.得分21~24分,职场沟通力:70分。</p> |
| | | <p> |
| | | <p class="block">3.得分21~24分,职场沟通力:70分。</p> |
| | | <p class="block"> |
| | | 不错呀,你也算是一个情商高、善解人意、体贴同事的人啦!虽然你说不上是八面玲珑,但在公司也算是人缘非常不错的一个人了,只需多多注意一些小细节,你很有潜力成为职场红人。 |
| | | </p> |
| | | <p>4.得分25~30分,职场沟通力:99分。</p> |
| | | <p> |
| | | <p class="block">4.得分25~30分,职场沟通力:99分。</p> |
| | | <p class="block"> |
| | | 恭喜你获得如此高的分数!显然你是一个情商智商双高、处事周详、为人和善的人!无论面对怎样的情况,你基本上都知道如何寻找最圆满的解决办法。 |
| | | </p> |
| | | </div> |
| | |
| | | </ul> |
| | | <div class="bodystyle"> |
| | | |
| | | <p class="center"> |
| | | <p class="center block"> |
| | | <span class="cs1">测试二 与上级沟通能力测试</span> |
| | | </p> |
| | | <p>(一)情景描述</p> |
| | | <p> |
| | | <p class="block">(一)情景描述</p> |
| | | <p class="block"> |
| | | 遇到如下的情景你会怎么做?请根据沟通情况打分。“一贯如此”得3分,“经常如此”得2分,“很少如此”得1分,最后将每道题的得分相加。 |
| | | </p> |
| | | <p>1.领导布置任务后,你会马上处理。</p> |
| | | <p><input |
| | | <p class="block">1.领导布置任务后,你会马上处理。</p> |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="etvone" |
| | | value="3" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationTwoValue.one" |
| | | :disabled="evaluation.isCompleteFour" |
| | | v-model="evaluation.evaluationFourValue.one" |
| | | @change="setEvaluation" |
| | | />一贯如此</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="etvone" |
| | | value="2" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationTwoValue.one" |
| | | :disabled="evaluation.isCompleteFour" |
| | | v-model="evaluation.evaluationFourValue.one" |
| | | @change="setEvaluation" |
| | | />经常如此</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="etvone" |
| | | value="1" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationTwoValue.one" |
| | | :disabled="evaluation.isCompleteFour" |
| | | v-model="evaluation.evaluationFourValue.one" |
| | | @change="setEvaluation" |
| | | />很少如此</p> |
| | | <p> |
| | | <p class="block"> |
| | | 2.同事想出了一个点子,领导赞扬这是绝妙好计,你会说:“这主意真不错。” |
| | | </p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="etvtwo" |
| | | value="3" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationTwoValue.two" |
| | | :disabled="evaluation.isCompleteFour" |
| | | v-model="evaluation.evaluationFourValue.two" |
| | | @change="setEvaluation" |
| | | />一贯如此</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="etvtwo" |
| | | value="2" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationTwoValue.two" |
| | | :disabled="evaluation.isCompleteFour" |
| | | v-model="evaluation.evaluationFourValue.two" |
| | | @change="setEvaluation" |
| | | />经常如此</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="etvtwo" |
| | | value="1" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationTwoValue.two" |
| | | :disabled="evaluation.isCompleteFour" |
| | | v-model="evaluation.evaluationFourValue.two" |
| | | @change="setEvaluation" |
| | | />很少如此</p> |
| | | <p> |
| | | <p class="block"> |
| | | 3.领导问了你某个与业务有关的问题,而你不知该如何回答,你会说:“让我再认真地想一想,15点以前给你答复好吗?” |
| | | </p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="etvthree" |
| | | value="3" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationTwoValue.three" |
| | | :disabled="evaluation.isCompleteFour" |
| | | v-model="evaluation.evaluationFourValue.three" |
| | | @change="setEvaluation" |
| | | />一贯如此</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="etvthree" |
| | | value="2" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationTwoValue.three" |
| | | :disabled="evaluation.isCompleteFour" |
| | | v-model="evaluation.evaluationFourValue.three" |
| | | @change="setEvaluation" |
| | | />经常如此</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="etvthree" |
| | | value="1" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationTwoValue.three" |
| | | :disabled="evaluation.isCompleteFour" |
| | | v-model="evaluation.evaluationFourValue.three" |
| | | @change="setEvaluation" |
| | | />很少如此</p> |
| | | <p>4.面对批评表现冷静:“谢谢你告诉我,我会仔细考虑你的建议。”</p> |
| | | <p><input |
| | | <p class="block">4.面对批评表现冷静:“谢谢你告诉我,我会仔细考虑你的建议。”</p> |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="etvfour" |
| | | value="3" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationTwoValue.four" |
| | | :disabled="evaluation.isCompleteFour" |
| | | v-model="evaluation.evaluationFourValue.four" |
| | | @change="setEvaluation" |
| | | />一贯如此</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="etvfour" |
| | | value="2" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationTwoValue.four" |
| | | :disabled="evaluation.isCompleteFour" |
| | | v-model="evaluation.evaluationFourValue.four" |
| | | @change="setEvaluation" |
| | | />经常如此</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="etvfour" |
| | | value="1" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationTwoValue.four" |
| | | :disabled="evaluation.isCompleteFour" |
| | | v-model="evaluation.evaluationFourValue.four" |
| | | @change="setEvaluation" |
| | | />很少如此</p> |
| | | <p>5.和领导交谈,选择领导心情愉悦、精力充沛的时候。</p> |
| | | <p><input |
| | | <p class="block">5.和领导交谈,选择领导心情愉悦、精力充沛的时候。</p> |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="etvfive" |
| | | value="3" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationTwoValue.five" |
| | | :disabled="evaluation.isCompleteFour" |
| | | v-model="evaluation.evaluationFourValue.five" |
| | | @change="setEvaluation" |
| | | />一贯如此</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="etvfive" |
| | | value="2" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationTwoValue.five" |
| | | :disabled="evaluation.isCompleteFour" |
| | | v-model="evaluation.evaluationFourValue.five" |
| | | @change="setEvaluation" |
| | | />经常如此</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="etvfive" |
| | | value="1" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationTwoValue.five" |
| | | :disabled="evaluation.isCompleteFour" |
| | | v-model="evaluation.evaluationFourValue.five" |
| | | @change="setEvaluation" |
| | | />很少如此</p> |
| | | <p>6.向领导汇报工作前已准备好了详细的资料和数据。</p> |
| | | <p><input |
| | | <p class="block">6.向领导汇报工作前已准备好了详细的资料和数据。</p> |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="etvsix" |
| | | value="3" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationTwoValue.six" |
| | | :disabled="evaluation.isCompleteFour" |
| | | v-model="evaluation.evaluationFourValue.six" |
| | | @change="setEvaluation" |
| | | />一贯如此</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="etvsix" |
| | | value="2" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationTwoValue.six" |
| | | :disabled="evaluation.isCompleteFour" |
| | | v-model="evaluation.evaluationFourValue.six" |
| | | @change="setEvaluation" |
| | | />经常如此</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="etvsix" |
| | | value="1" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationTwoValue.six" |
| | | :disabled="evaluation.isCompleteFour" |
| | | v-model="evaluation.evaluationFourValue.six" |
| | | @change="setEvaluation" |
| | | />很少如此</p> |
| | | <!-- 提交按钮 --> |
| | | <div class="w100 fl ju-cn"> |
| | | <ul class="fl ju-ev w80 choice"> |
| | | <li> |
| | | <button class="btn-border btn-w" @click="goCheckTwo"> |
| | | <button class="btn-border btn-w" @click="goCheckFour"> |
| | | 提交 |
| | | </button> |
| | | </li> |
| | | <li> |
| | | <button @click="changeCheckTwo" class="btn-border btn-w"> |
| | | <button @click="changeCheckFour" class="btn-border btn-w"> |
| | | 重做 |
| | | </button> |
| | | </li> |
| | | <li> |
| | | <button @click="evaluation.showCheckAnswerTwo = !evaluation.showCheckAnswerTwo" class="parimary-btn"> |
| | | <button @click="evaluation.showCheckAnswerFour = !evaluation.showCheckAnswerFour" class="parimary-btn"> |
| | | 评分标准 |
| | | </button> |
| | | </li> |
| | | </ul> |
| | | </div> |
| | | <div class="c-r ml-35" v-if="evaluationTwoResults">您的得分:{{ evaluationTwoResults }}</div> |
| | | <div v-show="evaluation.showCheckAnswerTwo" class="mb-30"> |
| | | <p>(二)评分标准及结果分析</p> |
| | | <p>得分13~18分:能在工作中很好地运用沟通技巧,领导也很欣赏你。</p> |
| | | <p> |
| | | <div class="c-r block" v-if="evaluationFourResults">您的得分:{{ evaluationFourResults }}</div> |
| | | <div v-show="evaluation.showCheckAnswerFour" class="mb-30"> |
| | | <p class="block">(二)评分标准及结果分析</p> |
| | | <p class="block">得分13~18分:能在工作中很好地运用沟通技巧,领导也很欣赏你。</p> |
| | | <p class="block"> |
| | | 得分5~12分:你已经掌握了一些沟通技巧,你的领导会认为你是一个有潜力的人,但是还需要不断努力。 |
| | | </p> |
| | | <p> |
| | | <p class="block"> |
| | | 得分5分以下:你需要学习一些和领导沟通的技巧了。适当改善一下沟通方式,会使你充分地展示自己的才能,争取更广阔的发展空间。 |
| | | </p> |
| | | </div> |
| | | <p class="center mt-30"> |
| | | <p class="center block mt-30"> |
| | | <span class="cs1">测试三 与同事的沟通能力评价</span> |
| | | </p> |
| | | <p>(一)根据情景描述进行选择。</p> |
| | | <p>1.面对同事的缺点和错误,你会( )。</p> |
| | | <p><input |
| | | <p class="block">(一)根据情景描述进行选择。</p> |
| | | <p class="block">1.面对同事的缺点和错误,你会( )。</p> |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="ethvone" |
| | | value="3" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.one" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.one" |
| | | @change="setEvaluation" |
| | | />A.委婉沟通,引导对方发现</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="ethvone" |
| | | value="2" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.one" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.one" |
| | | @change="setEvaluation" |
| | | />B.直言相告</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="ethvone" |
| | | value="1" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.one" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.one" |
| | | @change="setEvaluation" |
| | | />C.和自己毫无关系</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="ethvone" |
| | | value="0" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.one" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.one" |
| | | @change="setEvaluation" |
| | | />D.当面不说,事后和别人谈起</p> |
| | | <p>2.发现同事的优点或同事取得了成绩,你会( )。</p> |
| | | <p><input |
| | | <p class="block">2.发现同事的优点或同事取得了成绩,你会( )。</p> |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="ethvtwo" |
| | | value="3" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.two" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.two" |
| | | @change="setEvaluation" |
| | | />A.及时赞美和祝福</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="ethvtwo" |
| | | value="2" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.two" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.two" |
| | | @change="setEvaluation" |
| | | />B.非常关心,想要向他学习</p> |
| | | </div> |
| | |
| | | </li> |
| | | </ul> |
| | | <div class="bodystyle"> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="ethvtwo" |
| | | value="1" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.two" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.two" |
| | | @change="setEvaluation" |
| | | />C.羡慕</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="ethvtwo" |
| | | value="0" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.two" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.two" |
| | | @change="setEvaluation" |
| | | />D.心存嫉妒</p> |
| | | <p>3.当你听到同事在你面前说其他人坏话的时候,你会( )。</p> |
| | | <p><input |
| | | <p class="block">3.当你听到同事在你面前说其他人坏话的时候,你会( )。</p> |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="ethvthree" |
| | | value="3" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.three" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.three" |
| | | @change="setEvaluation" |
| | | />A.不传话,只是静静地听</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="ethvthree" |
| | | value="2" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.three" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.three" |
| | | @change="setEvaluation" |
| | | />B.当面制止</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="ethvthree" |
| | | value="1" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.three" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.three" |
| | | @change="setEvaluation" |
| | | />C.当面制止,并指出同事的缺点</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="ethvthree" |
| | | value="0" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.three" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.three" |
| | | @change="setEvaluation" |
| | | />D.当面不说,事后悄悄告诉被诋毁的那个人</p> |
| | | <p>4.请求与自己关系很好的同事帮忙时,你( )。</p> |
| | | <p><input |
| | | <p class="block">4.请求与自己关系很好的同事帮忙时,你( )。</p> |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="ethvfour" |
| | | value="3" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.four" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.four" |
| | | @change="setEvaluation" |
| | | />A.礼貌、委婉</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="ethvfour" |
| | | value="2" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.four" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.four" |
| | | @change="setEvaluation" |
| | | />B.有外人在时礼貌,二人单独在一起时直接说</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="ethvfour" |
| | | value="1" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.four" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.four" |
| | | @change="setEvaluation" |
| | | />C.都很直接</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="ethvfour" |
| | | value="0" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.four" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.four" |
| | | @change="setEvaluation" |
| | | />D.以命令的口吻</p> |
| | | <p> |
| | | <p class="block"> |
| | | 5.你参加了老同学的婚礼,而你的朋友对婚礼很感兴趣,你会( )。 |
| | | </p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="ethvfive" |
| | | value="3" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.five" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.five" |
| | | @change="setEvaluation" |
| | | />A.详细叙说从你进来到离开时所看到和感觉到的相关细节</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="ethvfour" |
| | | value="2" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.five" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.five" |
| | | @change="setEvaluation" |
| | | />B.说些自己认为重要的</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="ethvfive" |
| | | value="1" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.five" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.five" |
| | | @change="setEvaluation" |
| | | />C.朋友问什么就答什么</p> |
| | | <p><input |
| | | <p class="block"><input |
| | | type="radio" |
| | | name="ethvfive" |
| | | value="0" |
| | | id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.five" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.five" |
| | | @change="setEvaluation" |
| | | />D.感觉很累了,没什么好说的</p> |
| | | <p> |
| | | <p class="block"> |
| | | 6.由于单位需要,你和同事需要乘长途汽车去另一个地方,车程是10小时。而与你同行的是一个不爱多讲话的同事,你会( )。 |
| | | </p> |
| | | <p><input type="radio" name="ethvsix" value="3" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.six" |
| | | <p class="block"><input type="radio" name="ethvsix" value="3" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.six" |
| | | @change="setEvaluation" |
| | | />A.试图了解他,找出他感兴趣的话题</p> |
| | | <p><input type="radio" name="ethvsix" value="2" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.six" |
| | | <p class="block"><input type="radio" name="ethvsix" value="2" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.six" |
| | | @change="setEvaluation" |
| | | />B.主动沟通,找出共同话题</p> |
| | | <p><input type="radio" name="ethvfive" value="1" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.six" |
| | | <p class="block"><input type="radio" name="ethvfive" value="1" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.six" |
| | | @change="setEvaluation" |
| | | />C.和他交谈,谈谈自己的感受</p> |
| | | <p><input type="radio" name="ethvsix" value="0" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.six" |
| | | <p class="block"><input type="radio" name="ethvsix" value="0" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.six" |
| | | @change="setEvaluation" |
| | | />D.看书、睡觉或吃东西</p> |
| | | <p> |
| | | <p class="block"> |
| | | 7.你刚就任一家航空公司地面服务部主管,上班不久,你了解到本来公司中有几个同事想就任你的职位,总经理不同意提拔他们才招聘了你。对这几个同事,你会( )。 |
| | | </p> |
| | | <p><input type="radio" name="ethvseven" value="3" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.seven" |
| | | <p class="block"><input type="radio" name="ethvseven" value="3" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.seven" |
| | | @change="setEvaluation" |
| | | />A.主动认识他们,了解他们的长处,争取成为朋友</p> |
| | | <p><input type="radio" name="ethvseven" value="2" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.seven" |
| | | <p class="block"><input type="radio" name="ethvseven" value="2" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.seven" |
| | | @change="setEvaluation" |
| | | />B.不关心这个问题,做好自己的本职工作就好</p> |
| | | <p><input type="radio" name="ethvseven" value="1" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.seven" |
| | | <p class="block"><input type="radio" name="ethvseven" value="1" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.seven" |
| | | @change="setEvaluation" |
| | | />C.暗中打听他们,了解他们是否还会和你竞争</p> |
| | | <p><input type="radio" name="ethvseven" value="0" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.seven" |
| | | <p class="block"><input type="radio" name="ethvseven" value="0" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.seven" |
| | | @change="setEvaluation" |
| | | />D.暗中打听他们,并找机会为难他们</p> |
| | | <p>8.与不同身份的对象讲话,你会( )。</p> |
| | | <p><input type="radio" name="ethveight" value="3" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.eight" |
| | | <p class="block">8.与不同身份的对象讲话,你会( )。</p> |
| | | <p class="block"><input type="radio" name="ethveight" value="3" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.eight" |
| | | @change="setEvaluation" |
| | | />A.不管是什么场合,你都用一样的态度与之讲话</p> |
| | | </div> |
| | |
| | | <li class="header-right-end" style=""><br></li> |
| | | </ul> |
| | | <div class="bodystyle"> |
| | | <p><input type="radio" name="ethveight" value="2" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.eight" |
| | | <p class="block"><input type="radio" name="ethveight" value="2" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.eight" |
| | | @change="setEvaluation" |
| | | />B.在不同的场合,你会用不同的态度与之讲话</p> |
| | | <p><input type="radio" name="ethveight" value="1" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.eight" |
| | | <p class="block"><input type="radio" name="ethveight" value="1" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.eight" |
| | | @change="setEvaluation" |
| | | />C.与地位高的人说话,你总是有点紧张</p> |
| | | <p><input type="radio" name="ethveight" value="0" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.eight" |
| | | <p class="block"><input type="radio" name="ethveight" value="0" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.eight" |
| | | @change="setEvaluation" |
| | | />D.与地位低的人说话,你总是漫不经心</p> |
| | | <p>9.听别人讲话时,你总是会( )。</p> |
| | | <p><input type="radio" name="ethvnine" value="3" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.nine" |
| | | <p class="block">9.听别人讲话时,你总是会( )。</p> |
| | | <p class="block"><input type="radio" name="ethvnine" value="3" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.nine" |
| | | @change="setEvaluation" |
| | | />A.对别人的话表示感兴趣,记住所讲的要点</p> |
| | | <p><input type="radio" name="ethvnine" value="2" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.nine" |
| | | <p class="block"><input type="radio" name="ethvnine" value="2" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.nine" |
| | | @change="setEvaluation" |
| | | />B.请对方说出问题的重点</p> |
| | | <p><input type="radio" name="ethvnine" value="1" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.nine" |
| | | <p class="block"><input type="radio" name="ethvnine" value="1" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.nine" |
| | | @change="setEvaluation" |
| | | />C.对方老是讲些没必要的话时,你会立即打断他</p> |
| | | <p><input type="radio" name="ethvnine" value="0" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.nine" |
| | | <p class="block"><input type="radio" name="ethvnine" value="0" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.nine" |
| | | @change="setEvaluation" |
| | | />D.对方不知所云时,你会很烦躁,就去想或做别的事</p> |
| | | <p>10.当你在发表自己的看法,别人却不想听你说时,你会( )。</p> |
| | | <p><input type="radio" name="ethvten" value="3" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.ten" |
| | | <p class="block">10.当你在发表自己的看法,别人却不想听你说时,你会( )。</p> |
| | | <p class="block"><input type="radio" name="ethvten" value="3" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.ten" |
| | | @change="setEvaluation" |
| | | />A.仔细分析对方不想听的原因,找机会换一个方式去说</p> |
| | | <p><input type="radio" name="ethvten" value="2" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.ten" |
| | | <p class="block"><input type="radio" name="ethvten" value="2" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.ten" |
| | | @change="setEvaluation" |
| | | />B.等等看还有没有说的机会</p> |
| | | <p><input type="radio" name="ethvten" value="1" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.ten" |
| | | <p class="block"><input type="radio" name="ethvten" value="1" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.ten" |
| | | @change="setEvaluation" |
| | | />C.就不说了,但你可能会很生气</p> |
| | | <p><input type="radio" name="ethvten" value="0" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.ten" |
| | | <p class="block"><input type="radio" name="ethvten" value="0" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.ten" |
| | | @change="setEvaluation" |
| | | />D.马上气愤地走开</p> |
| | | <p>11.当你和同事产生误会时,你会( )。</p> |
| | | <p><input type="radio" name="ethveleven" value="3" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.eleven" |
| | | <p class="block">11.当你和同事产生误会时,你会( )。</p> |
| | | <p class="block"><input type="radio" name="ethveleven" value="3" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.eleven" |
| | | @change="setEvaluation" |
| | | />A.主动、及时找对方沟通,消除误会</p> |
| | | <p><input type="radio" name="ethvten" value="2" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.eleven" |
| | | <p class="block"><input type="radio" name="ethveleven" value="2" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.eleven" |
| | | @change="setEvaluation" |
| | | />B.通过第三方协调,消除误会</p> |
| | | <p><input type="radio" name="ethveleven" value="1" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.eleven" |
| | | <p class="block"><input type="radio" name="ethveleven" value="1" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.eleven" |
| | | @change="setEvaluation" |
| | | />C.等候对方找自己消除误会</p> |
| | | <p><input type="radio" name="ethveleven" value="0" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.ten" |
| | | <p class="block"><input type="radio" name="ethveleven" value="0" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.eleven" |
| | | @change="setEvaluation" |
| | | />D.怀恨在心,找机会给对方点颜色看看</p> |
| | | <p>12.当你进入一家新公司时,你认识新同事的方法是( )。</p> |
| | | <p><input type="radio" name="ethvtwelve" value="3" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.twelve" |
| | | <p class="block">12.当你进入一家新公司时,你认识新同事的方法是( )。</p> |
| | | <p class="block"><input type="radio" name="ethvtwelve" value="3" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.twelve" |
| | | @change="setEvaluation" |
| | | />A.找机会主动介绍自己,认识每一个人</p> |
| | | <p><input type="radio" name="ethvtwelve" value="2" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.twelve" |
| | | <p class="block"><input type="radio" name="ethvtwelve" value="2" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.twelve" |
| | | @change="setEvaluation" |
| | | />B.积极认识本部门的人</p> |
| | | <p><input type="radio" name="ethvtwelve" value="1" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.twelve" |
| | | <p class="block"><input type="radio" name="ethvtwelve" value="1" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.twelve" |
| | | @change="setEvaluation" |
| | | />C.在工作中慢慢熟悉</p> |
| | | <p><input type="radio" name="ethvtwelve" value="0" id="1" |
| | | :disabled="evaluation.isComplete" |
| | | v-model="evaluation.evaluationThreeValue.twelve" |
| | | <p class="block"><input type="radio" name="ethvtwelve" value="0" id="1" |
| | | :disabled="evaluation.isCompleteFive" |
| | | v-model="evaluation.evaluationFiveValue.twelve" |
| | | @change="setEvaluation" |
| | | />D.等待别人来认识你</p> |
| | | <div class="w100 fl ju-cn"> |
| | | <ul class="fl ju-ev w80 choice"> |
| | | <li> |
| | | <button class="btn-border btn-w" @click="goCheckThree"> |
| | | <button class="btn-border btn-w" @click="goCheckFive"> |
| | | 提交 |
| | | </button> |
| | | </li> |
| | | <li> |
| | | <button @click="changeCheckThree" class="btn-border btn-w"> |
| | | <button @click="changeCheckFive" class="btn-border btn-w"> |
| | | 重做 |
| | | </button> |
| | | </li> |
| | | <li> |
| | | <button @click="evaluation.showCheckAnswerThree = !evaluation.showCheckAnswerThree" class="parimary-btn"> |
| | | <button @click="evaluation.showCheckAnswerFive = !evaluation.showCheckAnswerFive" class="parimary-btn"> |
| | | 评分标准 |
| | | </button> |
| | | </li> |
| | | </ul> |
| | | </div> |
| | | <div class="c-r ml-35" v-if="evaluationThreeResults">您的得分:{{ evaluationThreeResults }}</div> |
| | | <div v-show="evaluation.showCheckAnswerThree" class="mb-30"> |
| | | <p> |
| | | <div class="c-r block" v-if="evaluationFiveResults || evaluationFiveResults === 0">您的得分:{{ evaluationFiveResults }}</div> |
| | | <div v-show="evaluation.showCheckAnswerFive" class="mb-30"> |
| | | <p class="block"> |
| | | 以上各题,选A得3分,选B得2分,选C得1分,选D得0分,最后将每道题的得分相加。 |
| | | </p> |
| | | <p>(二)评分标准及结果分析</p> |
| | | <p>得分为28分以上:你与同事的沟通能力很好,请继续保持。</p> |
| | | <p>得分为18~28分:你与同事的沟通能力一般,请努力提升。</p> |
| | | <p>得分为18分以下:你与同事的沟通能力十分欠缺,需要努力提升。</p> |
| | | <p class="block">(二)评分标准及结果分析</p> |
| | | <p class="block">得分为28分以上:你与同事的沟通能力很好,请继续保持。</p> |
| | | <p class="block">得分为18~28分:你与同事的沟通能力一般,请努力提升。</p> |
| | | <p class="block">得分为18分以下:你与同事的沟通能力十分欠缺,需要努力提升。</p> |
| | | </div> |
| | | </div> |
| | | </div> |
| | |
| | | class="zt-zysx1">问</span> |
| | | </p> |
| | | </div> |
| | | <div class="bj3"> |
| | | <div class="bj3 fz-15"> |
| | | <p>1.您认为旅客的投诉有道理吗?</p> |
| | | <textarea v-model="questionData.askAbout.seven" placeholder="请输入内容" rows="4" |
| | | class="fz-16 textarea-box" @change="setBookQuestion"></textarea> |
| | | class="fz-15 textarea-box" @change="setBookQuestion"></textarea> |
| | | <p>2.如果你是这名乘务长,你会怎么处理该投诉呢?</p> |
| | | <textarea v-model="questionData.askAbout.eight" placeholder="请输入内容" rows="4" |
| | | class="fz-16 textarea-box" @change="setBookQuestion"></textarea> |
| | | class="fz-15 textarea-box" @change="setBookQuestion"></textarea> |
| | | </div> |
| | | </div> |
| | | </div> |
| | |
| | | class="zt-zysx1">问</span> |
| | | </p> |
| | | </div> |
| | | <div class="bj3"> |
| | | <div class="bj3 fz-15"> |
| | | <p>1.该案例中引发旅客投诉的原因是什么?</p> |
| | | <textarea v-model="questionData.askAbout.nine" placeholder="请输入内容" rows="4" |
| | | class="fz-16 textarea-box" @change="setBookQuestion"></textarea> |
| | | class="fz-15 textarea-box" @change="setBookQuestion"></textarea> |
| | | <p> |
| | | 2.你觉得旅客投诉行为是否合理?民航服务企业该如何避免这种情况? |
| | | </p> |
| | | <textarea v-model="questionData.askAbout.ten" placeholder="请输入内容" rows="4" |
| | | class="fz-16 textarea-box" @change="setBookQuestion"></textarea> |
| | | class="fz-15 textarea-box" @change="setBookQuestion"></textarea> |
| | | </div> |
| | | </div> |
| | | <p> |
| | |
| | | class="zt-zysx1">问</span> |
| | | </p> |
| | | </div> |
| | | <div class="bj3"> |
| | | <div class="bj3 fz-15"> |
| | | <p>1.旅客对该事件提出投诉是否合理?导致投诉的原因是什么?</p> |
| | | <textarea v-model="questionData.askAbout.eleven" placeholder="请输入内容" rows="4" |
| | | class="fz-16 textarea-box" @change="setBookQuestion"></textarea> |
| | | class="fz-15 textarea-box" @change="setBookQuestion"></textarea> |
| | | <p>2.航空公司后续应如何处理才能消除旅客的误解?</p> |
| | | <textarea v-model="questionData.askAbout.twelve" placeholder="请输入内容" rows="4" |
| | | class="fz-16 textarea-box" @change="setBookQuestion"></textarea> |
| | | class="fz-15 textarea-box" @change="setBookQuestion"></textarea> |
| | | </div> |
| | | </div> |
| | | </div> |
| | |
| | | class="zt-zysx1">问</span> |
| | | </p> |
| | | </div> |
| | | <div class="bj3"> |
| | | <div class="bj3 fz-15"> |
| | | <p>1.航空公司对此事件是否应承担责任?</p> |
| | | <textarea v-model="questionData.askAbout.thirteen" placeholder="请输入内容" rows="4" |
| | | class="fz-16 textarea-box" @change="setBookQuestion"></textarea> |
| | | class="fz-15 textarea-box" @change="setBookQuestion"></textarea> |
| | | <p>2.你作为航空公司的负责人该如何处理此事?</p> |
| | | <textarea v-model="questionData.askAbout.fourteen" placeholder="请输入内容" rows="4" |
| | | class="fz-16 textarea-box" @change="setBookQuestion"></textarea> |
| | | class="fz-15 textarea-box" @change="setBookQuestion"></textarea> |
| | | </div> |
| | | </div> |
| | | <p> |
| | |
| | | class="zt-zysx1">问</span> |
| | | </p> |
| | | </div> |
| | | <div class="bj3"> |
| | | <div class="bj3 fz-15"> |
| | | <p>该案例中,樊小姐投诉的原因是什么?</p> |
| | | <textarea v-model="questionData.askAbout.fifteen" placeholder="请输入内容" rows="4" |
| | | class="fz-16 textarea-box" @change="setBookQuestion"></textarea> |
| | | class="fz-15 textarea-box" @change="setBookQuestion"></textarea> |
| | | </div> |
| | | </div> |
| | | <p> |
| | |
| | | class="zt-zysx1">问</span> |
| | | </p> |
| | | </div> |
| | | <div class="bj3"> |
| | | <div class="bj3 fz-15"> |
| | | <p> |
| | | 对于保持信息公开以及积极采纳旅客投诉的途径,你还有哪些建议? |
| | | </p> |
| | | <textarea v-model="questionData.askAbout.sixteen" placeholder="请输入内容" rows="4" |
| | | class="fz-16 textarea-box" @change="setBookQuestion"></textarea> |
| | | class="fz-15 textarea-box" @change="setBookQuestion"></textarea> |
| | | </div> |
| | | </div> |
| | | <h5 id="e092">(三)积极沟通,主动承担原则</h5> |
| | |
| | | class="zt-zysx1">问</span> |
| | | </p> |
| | | </div> |
| | | <div class="bj3"> |
| | | <div class="bj3 fz-15"> |
| | | <p>从小张的经历中,你学到了什么呢?</p> |
| | | <textarea v-model="questionData.askAbout.seventeen" placeholder="请输入内容" rows="4" |
| | | class="fz-16 textarea-box" @change="setBookQuestion"></textarea> |
| | | class="fz-15 textarea-box" @change="setBookQuestion"></textarea> |
| | | </div> |
| | | </div> |
| | | <h4 id="d082">二、民航旅客投诉处理的策略</h4> |
| | |
| | | |
| | | }, |
| | | evaluation:{ |
| | | isComplete: false, |
| | | showCheckAnswerOne:false, |
| | | showCheckAnswerTwo:false, |
| | | isCompleteThree: false, |
| | | isCompleteFour: false, |
| | | isCompleteFive: false, |
| | | showCheckAnswerThree:false, |
| | | evaluationOneValue: { |
| | | showCheckAnswerFour:false, |
| | | showCheckAnswerFive:false, |
| | | evaluationThreeValue: { |
| | | one:"", |
| | | two: "", |
| | | three: "", |
| | |
| | | ten: "", |
| | | }, //测评答案 |
| | | |
| | | evaluationTwoValue: { |
| | | evaluationFourValue: { |
| | | one:"", |
| | | two: "", |
| | | three: "", |
| | |
| | | five: "", |
| | | six:"", |
| | | }, //测评答案 |
| | | evaluationThreeValue: { |
| | | evaluationFiveValue: { |
| | | one:"", |
| | | two: "", |
| | | three: "", |
| | |
| | | twelve: "", |
| | | }, //测评答案 |
| | | }, |
| | | evaluationOneResults: 0, //测评结果 |
| | | evaluationTwoResults: 0, //测评结果 |
| | | evaluationThreeResults: 0, //测评结果 |
| | | chapter003: { |
| | | videoMd5: [ |
| | | { |
| | | isCollectVideo: false, |
| | | handleMd5: "", |
| | | md5: "7454A10BD25ED828FF31D0702DA63D55", |
| | | name: "什么是心理健康", |
| | | }, |
| | | { |
| | | isCollectVideo: false, |
| | | handleMd5: "", |
| | | md5: "E4AC28F178D660E96355C17E6F283E66", |
| | | name: "心理健康的10项标准", |
| | | }, |
| | | ], |
| | | }, |
| | | chapterData: { |
| | | isCollectVideo: false, |
| | | isCollectVideo01: false, |
| | | }, |
| | | evaluatioThreeResults: '', //测评结果 |
| | | evaluationFourResults: '', //测评结果 |
| | | evaluationFiveResults: '', //测评结果 |
| | | |
| | | }; |
| | | }, |
| | | async mounted() { |
| | | //项目自测及寻礼之问 |
| | | const bookQuestion = localStorage.getItem( |
| | | "aviationEtiquette-book-chapter03-question" |
| | | ); |
| | |
| | | this.questionData = JSON.parse(bookQuestion); |
| | | } |
| | | |
| | | // const evaluationData = localStorage.getItem( |
| | | // "aviationEtiquette-book-chapter01-evaluation" |
| | | // ); |
| | | // if (evaluationData) { |
| | | // this.evaluation = JSON.parse(evaluationData); |
| | | // } |
| | | |
| | | const choiceQuestion = localStorage.getItem( |
| | | "civilAviatyonSevervices-book-chapter03-Data" |
| | | //测试 |
| | | const evaluationData = localStorage.getItem( |
| | | "aviationEtiquette-book-evaluation-chapter003" |
| | | ); |
| | | if (choiceQuestion) { |
| | | this.chapterData = JSON.parse(choiceQuestion); |
| | | if (evaluationData) { |
| | | this.evaluation = JSON.parse(evaluationData); |
| | | } |
| | | const evaluationThreeData = localStorage.getItem( |
| | | "aviationEtiquette-book-evaluation-three" |
| | | ); |
| | | if (evaluationThreeData) { |
| | | this.evaluationThreeResults = evaluationThreeData; |
| | | } |
| | | |
| | | const videoData = localStorage.getItem( |
| | | "civilAviatyonSevervices-book-chapter003" |
| | | const evaluationFourData = localStorage.getItem( |
| | | "aviationEtiquette-book-evaluation-four" |
| | | ); |
| | | if (videoData) { |
| | | this.chapter003 = JSON.parse(videoData); |
| | | if (evaluationFourData) { |
| | | this.evaluationFourResults = evaluationFourData; |
| | | } |
| | | this.getVidoePath(); |
| | | this.collectResourceList = await getCollectResource( |
| | | this.config.activeBook.bookId |
| | | |
| | | const evaluationFiveData = localStorage.getItem( |
| | | "aviationEtiquette-book-evaluation-five" |
| | | ); |
| | | if (evaluationFiveData) { |
| | | this.evaluationFiveResults = evaluationFiveData; |
| | | } |
| | | |
| | | |
| | | }, |
| | | methods: { |
| | | async getVidoePath() { |
| | | this.videoPathOne = await getResourcePath( |
| | | "f230fd8fd7952a4ad4dd05d94df7e797" |
| | | ); |
| | | this.videoPathTwo = await getResourcePath( |
| | | "700cfdb8b85b372045b1e97e3356ae3a" |
| | | ); |
| | | for (let index = 0; index < this.chapter003.videoMd5.length; index++) { |
| | | const item = this.chapter003.videoMd5[index]; |
| | | if (item.md5 && !item.md5.includes("https:")) { |
| | | item.handleMd5 = await getResourcePath(item.md5); |
| | | } |
| | | } |
| | | }, |
| | | |
| | | setBookQuestion() { |
| | | localStorage.setItem( |
| | |
| | | |
| | | //测试提交 |
| | | setEvaluation(){ |
| | | localStorage.setItem( |
| | | "aviationEtiquette-book-chapter01-evaluation", |
| | | JSON.stringify(this.evaluation) |
| | | ); |
| | | // localStorage.setItem( |
| | | // "aviationEtiquette-book-chapter01-evaluation", |
| | | // JSON.stringify(this.evaluation) |
| | | // ); |
| | | }, |
| | | |
| | | goCheckOne(){ |
| | | let obj = 0 |
| | | for (let key in this.evaluation.evaluationOneValue) { |
| | | if (this.evaluation.evaluationOneValue[key] != '') { |
| | | let cont = Number(this.evaluation.evaluationOneValue[key]) |
| | | obj = obj + cont |
| | | } |
| | | } |
| | | if(obj){ |
| | | this.evaluationOneResults = obj |
| | | this.evaluation.showCheckAnswerOne = true |
| | | } |
| | | }, |
| | | changeCheckOne(){ |
| | | this.evaluationOneResults = '' |
| | | this.evaluation.evaluationOneValue = {} |
| | | localStorage.setItem( |
| | | "aviationEtiquette-book-chapter01-evaluation", |
| | | JSON.stringify(this.evaluation) |
| | | ); |
| | | }, |
| | | goCheckTwo(){ |
| | | let obj = 0 |
| | | for (let key in this.evaluation.evaluationTwoValue) { |
| | | if (this.evaluation.evaluationTwoValue[key] != '') { |
| | | let cont = Number(this.evaluation.evaluationTwoValue[key]) |
| | | obj = obj + cont |
| | | } |
| | | } |
| | | if(obj){ |
| | | this.evaluationTwoResults = obj |
| | | this.evaluation.showCheckAnswerTwo = true |
| | | } |
| | | }, |
| | | changeCheckTwo(){ |
| | | this.evaluationTwoResults = '' |
| | | this.evaluation.evaluationTwoValue = {} |
| | | localStorage.setItem( |
| | | "aviationEtiquette-book-chapter01-evaluation", |
| | | JSON.stringify(this.evaluation) |
| | | ); |
| | | }, |
| | | goCheckThree(){ |
| | | let obj = 0 |
| | | let index = 0 |
| | | for (let key in this.evaluation.evaluationThreeValue) { |
| | | if (this.evaluation.evaluationThreeValue[key] != '') { |
| | | if (this.evaluation.evaluationThreeValue[key] !== '') { |
| | | let cont = Number(this.evaluation.evaluationThreeValue[key]) |
| | | obj = obj + cont |
| | | }else{ |
| | | index ++ |
| | | } |
| | | } |
| | | if(obj){ |
| | | this.evaluationThreeResults = obj |
| | | console.log(index,this.evaluation.evaluationThreeValue) |
| | | if(index > 0 || Object.keys(this.evaluation.evaluationThreeValue).length < 10) { |
| | | this.$message({ |
| | | message: "您还有题目未选择答案", |
| | | type: "warning" |
| | | }); |
| | | return; |
| | | }else{ |
| | | this.evaluatioThreeResults = obj |
| | | this.evaluation.showCheckAnswerThree = true |
| | | this.evaluation.isCompleteThree = true |
| | | localStorage.setItem("aviationEtiquette-book-evaluation-chapter003",JSON.stringify(this.evaluation)); |
| | | localStorage.setItem("aviationEtiquette-book-evaluation-three",this.evaluatioThreeResults); |
| | | } |
| | | }, |
| | | changeCheckThree(){ |
| | | this.evaluationThreeResults = '' |
| | | this.evaluatioThreeResults = '' |
| | | this.evaluation.evaluationThreeValue = {} |
| | | localStorage.setItem( |
| | | "aviationEtiquette-book-chapter01-evaluation", |
| | | JSON.stringify(this.evaluation) |
| | | ); |
| | | this.evaluation.isCompleteThree = false |
| | | localStorage.setItem("aviationEtiquette-book-evaluation-chapter003",JSON.stringify(this.evaluation)); |
| | | localStorage.removeItem("aviationEtiquette-book-evaluation-three"); |
| | | }, |
| | | goCheckFour(){ |
| | | let obj = 0 |
| | | let index = 0 |
| | | for (let key in this.evaluation.evaluationFourValue) { |
| | | if (this.evaluation.evaluationFourValue[key] !== '') { |
| | | let cont = Number(this.evaluation.evaluationFourValue[key]) |
| | | obj = obj + cont |
| | | }else{ |
| | | index++ |
| | | } |
| | | } |
| | | if(index > 0 || Object.keys(this.evaluation.evaluationFourValue).length < 6) { |
| | | this.$message({ |
| | | message: "您还有题目未选择答案", |
| | | type: "warning" |
| | | }); |
| | | return; |
| | | }else{ |
| | | this.evaluationFourResults = obj |
| | | this.evaluation.showCheckAnswerFour = true |
| | | this.evaluation.isCompleteFour = true |
| | | localStorage.setItem("aviationEtiquette-book-evaluation-chapter003",JSON.stringify(this.evaluation)); |
| | | localStorage.setItem("aviationEtiquette-book-evaluation-four",this.evaluationFourResults); |
| | | } |
| | | }, |
| | | changeCheckFour(){ |
| | | this.evaluationFourResults = '' |
| | | this.evaluation.evaluationFourValue = {} |
| | | this.evaluation.isCompleteFour = false |
| | | localStorage.setItem("aviationEtiquette-book-evaluation-chapter003",JSON.stringify(this.evaluation)); |
| | | localStorage.removeItem("aviationEtiquette-book-evaluation-four"); |
| | | }, |
| | | goCheckFive(){ |
| | | let obj = 0 |
| | | let index = 0 |
| | | for (let key in this.evaluation.evaluationFiveValue) { |
| | | if (this.evaluation.evaluationFiveValue[key] !== '') { |
| | | let cont = Number(this.evaluation.evaluationFiveValue[key]) |
| | | obj = obj + cont |
| | | }else{ |
| | | index++ |
| | | } |
| | | } |
| | | if(index > 0 || Object.keys(this.evaluation.evaluationFiveValue).length < 12) { |
| | | this.$message({ |
| | | message: "您还有题目未选择答案", |
| | | type: "warning" |
| | | }); |
| | | return; |
| | | }else{ |
| | | this.evaluationFiveResults = obj |
| | | this.evaluation.showCheckAnswerFive = true |
| | | this.evaluation.isCompleteFive = true |
| | | localStorage.setItem("aviationEtiquette-book-evaluation-chapter003",JSON.stringify(this.evaluation)); |
| | | localStorage.setItem("aviationEtiquette-book-evaluation-five",this.evaluationFiveResults); |
| | | } |
| | | }, |
| | | changeCheckFive(){ |
| | | this.evaluationFiveResults = '' |
| | | this.evaluation.evaluationFiveValue = {} |
| | | this.evaluation.isCompleteFive = false |
| | | localStorage.setItem("aviationEtiquette-book-evaluation-chapter003",JSON.stringify(this.evaluation)); |
| | | localStorage.removeItem("aviationEtiquette-book-evaluation-five"); |
| | | }, |
| | | |
| | | handleChapterData() { |
| | | localStorage.setItem( |
| | | "civilAviatyonSevervices-book-chapter03-Data", |
| | | JSON.stringify(this.chapterData) |
| | | ); |
| | | }, |
| | | handlechapter003() { |
| | | localStorage.setItem( |
| | | "civilAviatyonSevervices-book-chapter003", |
| | | JSON.stringify(this.chapter003) |
| | | ); |
| | | }, |
| | | |
| | | handleFocus(id) { |
| | | this.isFocused = id; // 当textarea聚焦时,设置为true |
| | |
| | | this.isFocused = null; // 当textarea失去焦点时,设置为false |
| | | }, |
| | | |
| | | handleCollect(e) { |
| | | if (e.md5) { |
| | | this.handleCollectResource( |
| | | e.md5, |
| | | e.md5, |
| | | "", |
| | | "视频", |
| | | "bits", |
| | | "微课小课堂:" + e.name |
| | | ); |
| | | e.isCollectVideo = !e.isCollectVideo; |
| | | } else if (e == "video-01") { |
| | | this.handleCollectResource( |
| | | "f230fd8fd7952a4ad4dd05d94df7e797", |
| | | "f230fd8fd7952a4ad4dd05d94df7e797", |
| | | "", |
| | | "视频", |
| | | "bits", |
| | | "视频:心理学的流派" |
| | | ); |
| | | this.chapterData.isCollectVideo = !this.chapterData.isCollectVideo; |
| | | } else if (e == "video-02") { |
| | | this.handleCollectResource( |
| | | "700cfdb8b85b372045b1e97e3356ae3a", |
| | | "700cfdb8b85b372045b1e97e3356ae3a", |
| | | "", |
| | | "视频", |
| | | "bits", |
| | | "视频:心理学的研究内容" |
| | | ); |
| | | this.chapterData.isCollectVideo01 = !this.chapterData.isCollectVideo01; |
| | | } |
| | | this.handlechapter003(); |
| | | this.handleChapterData(); |
| | | }, |
| | | //资源收藏事件 |
| | | // resourcePath 文件路径, |
| | | // resourceType 文件类型 |