ceshi1

litian

2025-01-03 8eb8ca5b2d8838c8abb544c44af49c2427c9e325

 src/books/aviationEtiquette/view/components/chapter003.vue

@@ -96,7 +96,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块三</li>
          <li class="header-right-Number">民航沟通礼仪实训</li>
          <li class="header-right-Number pNum">91</li>
          <li class="p-Num">91</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
@@ -179,7 +179,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块三</li>
          <li class="header-right-Number">民航沟通礼仪实训</li>
          <li class="header-right-Number pNum">93</li>
          <li class="p-Num">93</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
@@ -207,12 +207,12 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                在工作中，当民航服务人员遇到客人提出的要求或问题自身无法满足或解决时，该如何回答？
              </p>
              <textarea v-model="questionData.askAbout.one" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h5 id="e081">（二）服务忌语</h5>
@@ -280,10 +280,10 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>在服务过程中，需要避免使用哪些手势？</p>
              <textarea v-model="questionData.askAbout.two" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <div class="bk4">
@@ -303,7 +303,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块三</li>
          <li class="header-right-Number">民航沟通礼仪实训</li>
          <li class="header-right-Number pNum">95</li>
          <li class="p-Num">95</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
@@ -329,7 +329,7 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>请同学们讨论一下，如果你是王鑫，应该如何应对？</p>
              <p>
                分析：王鑫遇到的是在工作中常常出现的问题。在一段时间里，同事李响对他的态度大有改变，这应该是让王鑫有所警觉的，他本应该留心是不是哪里出了问题。但是，王鑫只是一味地忍让，而忍让不是长久之计，更重要的应该是多沟通。王鑫应该考虑是不是李响有了一些什么想法，从而使二人之间有了一些误会，才让李响对自己的态度变得这么恶劣，他应该及时和李响进行沟通，如问问李响是不是自己什么地方做得不对，让他难堪了之类的。实际上任何一个人都不喜欢与人结怨，此时若及时解决，也许他们之间的误会和矛盾就会消失了。
@@ -338,7 +338,7 @@
                王鑫在忍不下去的时候，选择了告状。在这里，王鑫、总经理、李响三人犯了同样的错误，那就是没有坚持“对事不对人”，总经理做事也过于草率，没有起到应有的调节作用，他的一番批评反而加剧了二人之间的矛盾。正确的做法是把双方之间的误会、矛盾解开，秉着以事业为重，加强员工的沟通来处理这件事。这样做的话，结果肯定会好得多。
              </p>
              <textarea v-model="questionData.askAbout.three" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -377,13 +377,13 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.请分析本案例中部门经理和上级沟而不通的原因。</p>
              <textarea v-model="questionData.askAbout.four" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.董总的解决办法有哪些问题？</p>
              <textarea v-model="questionData.askAbout.five" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h4 id="d077">三、实训案例三 紧急迫降</h4>
@@ -403,10 +403,10 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>本案例中，请点评乘务人员的行为。哪些地方值得我们学习？</p>
              <textarea v-model="questionData.askAbout.six" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
        </div>
@@ -418,7 +418,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块三</li>
          <li class="header-right-Number">民航沟通礼仪实训</li>
          <li class="header-right-Number pNum">97</li>
          <li class="p-Num">97</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
@@ -428,176 +428,176 @@
          <p class="block">
            通过对以上案例的分析与讨论，您在职场沟通和民航沟通上有什么收获呢？一起来测试一下吧！
          </p>
          <p class="center"><span class="cs1">测试一 职场沟通能力测试</span></p>
          <p>（一）情景描述</p>
          <p>1.如果你的朋友和你发生了争吵，你将怎么办？</p>
          <p><input
          <p class="center block"><span class="cs1">测试一 职场沟通能力测试</span></p>
          <p class="block">（一）情景描述</p>
          <p class="block">1.如果你的朋友和你发生了争吵，你将怎么办？</p>
          <p class="block"><input
              type="radio"
              name="eovOne"
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.one"
              v-model="evaluation.evaluationThreeValue.one"
              @change="setEvaluation"
            />A.不理他，断绝朋友关系</p>
          <p><input
          <p class="block"><input
              type="radio"
              name="eovOne"
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationTwoValue.one"
              v-model="evaluation.evaluationThreeValue.one"
              @change="setEvaluation"
            />B.暂时不谈这个问题，求同存异，以后再说</p>
          <p><input
          <p class="block"><input
              type="radio"
              name="eovOne"
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationTwoValue.one"
              v-model="evaluation.evaluationThreeValue.one"
              @change="setEvaluation"
            />C.请两个人共同的好朋友劝和，打破僵局</p>
          <p>2.你听说有同事向领导打你的小报告，你会怎么办？</p>
          <p><input
          <p class="block">2.你听说有同事向领导打你的小报告，你会怎么办？</p>
          <p class="block"><input
              type="radio"
              name="eovTwo"
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.Two"
              v-model="evaluation.evaluationThreeValue.two"
              @change="setEvaluation"
            />A.直接冲到那个同事面前，和他大吵一顿</p>
          <p><input
          <p class="block"><input
              type="radio"
              name="eovTwo"
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.Two"
              v-model="evaluation.evaluationThreeValue.two"
              @change="setEvaluation"
            />B.向领导说明情况，请领导调查真相</p>
          <p><input
          <p class="block"><input
              type="radio"
              name="eovTwo"
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.Two"
              v-model="evaluation.evaluationThreeValue.two"
              @change="setEvaluation"
            />C.清者自清，不去理睬，和以前一样干好工作</p>
          <p>3.如果父母性格不合，经常吵架，你会怎么办？</p>
          <p><input
          <p class="block">3.如果父母性格不合，经常吵架，你会怎么办？</p>
          <p class="block"><input
              type="radio"
              name="eovThree"
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.three"
              v-model="evaluation.evaluationThreeValue.three"
              @change="setEvaluation"
            />A.大声威胁他们：再吵我就搬出去住</p>
          <p><input
          <p class="block"><input
              type="radio"
              name="eovThree"
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.three"
              v-model="evaluation.evaluationThreeValue.three"
              @change="setEvaluation"
            />B.少回家，乐得清静</p>
          <p><input
          <p class="block"><input
              type="radio"
              name="eovThree"
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.three"
              v-model="evaluation.evaluationThreeValue.three"
              @change="setEvaluation"
            />C.在父亲面前夸母亲，在母亲面前夸父亲，设法增进他们的感情</p>
          <p>
          <p class="block">
            4.同事跟你炫耀她买了一条新裙子，其实你觉得很一般。看着她兴高采烈的样子，你会怎么做？
          </p>
          <p><input
          <p class="block"><input
              type="radio"
              name="eovFour"
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.four"
              v-model="evaluation.evaluationThreeValue.four"
              @change="setEvaluation"
            />A.直接告诉她裙子不怎么样</p>
          <p><input
          <p class="block"><input
              type="radio"
              name="eovFour"
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.four"
              v-model="evaluation.evaluationThreeValue.four"
              @change="setEvaluation"
            />B.微笑着倾听，不说话</p>
          <p><input
          <p class="block"><input
              type="radio"
              name="eovFour"
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.four"
              v-model="evaluation.evaluationThreeValue.four"
              @change="setEvaluation"
            />C.告诉她这条裙子比她之前买的那条要好看</p>
          <p>5.同事们一起在外聚餐，你到达后会做什么？</p>
          <p><input
          <p class="block">5.同事们一起在外聚餐，你到达后会做什么？</p>
          <p class="block"><input
              type="radio"
              name="eovFive"
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.five"
              v-model="evaluation.evaluationThreeValue.five"
              @change="setEvaluation"
            />A.赞美饭店的豪华或者菜肴的精美</p>
          <p><input
          <p class="block"><input
              type="radio"
              name="eovFive"
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.five"
              v-model="evaluation.evaluationThreeValue.five"
              @change="setEvaluation"
            />B.看看椅子、餐具是否足够</p>
          <p><input
          <p class="block"><input
              type="radio"
              name="eovFive"
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.five"
              v-model="evaluation.evaluationThreeValue.five"
              @change="setEvaluation"
            />C.看看人是否到齐，招呼后来的人</p>
          <p>6.坐公交车的时候，你一般习惯于做什么？</p>
          <p><input
          <p class="block">6.坐公交车的时候，你一般习惯于做什么？</p>
          <p class="block"><input
              type="radio"
              name="eovSix"
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.six"
              v-model="evaluation.evaluationThreeValue.six"
              @change="setEvaluation"
            />A.坐着睡觉或发呆</p>
          <p><input
          <p class="block"><input
              type="radio"
              name="eovSix"
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.six"
              v-model="evaluation.evaluationThreeValue.six"
              @change="setEvaluation"
            />B.看看站在旁边的人</p>
          <p><input
          <p class="block"><input
              type="radio"
              name="eovSix"
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.six"
              v-model="evaluation.evaluationThreeValue.six"
              @change="setEvaluation"
            />C.看窗外的景色，发现一些新开的店</p>
        </div>
@@ -616,151 +616,161 @@
          </li>
        </ul>
        <div class="bodystyle">
          <p>7.上了公交后你发现自己没带零钱，你会怎么办？</p>
          <p><input
          <p class="block">7.上了公交后你发现自己没带零钱，你会怎么办？</p>
          <p class="block"><input
              type="radio"
              name="eovSeven"
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.seven"
              v-model="evaluation.evaluationThreeValue.seven"
              @change="setEvaluation"
            />A.偷偷地躲在人堆里</p>
          <p><input
          <p class="block"><input
              type="radio"
              name="eovSeven"
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.seven"
              v-model="evaluation.evaluationThreeValue.seven"
              @change="setEvaluation"
            />B.急着下车</p>
          <p><input
          <p class="block"><input
              type="radio"
              name="eovSeven"
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.seven"
              v-model="evaluation.evaluationThreeValue.seven"
              @change="setEvaluation"
            />C.跟司机说明情况，希望免掉车费</p>
          <p>8.同事带来家乡特产和你分享，你会怎么做？</p>
          <p><input
          <p class="block">8.同事带来家乡特产和你分享，你会怎么做？</p>
          <p class="block"> <input
              type="radio"
              name="eovEight"
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.eight"
              v-model="evaluation.evaluationThreeValue.eight"
              @change="setEvaluation"
            />A.客气地拒绝，说自己不习惯吃这些</p>
          <p><input
          <p class="block"><input
              type="radio"
              name="eovEight"
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.eight"
              v-model="evaluation.evaluationThreeValue.eight"
              @change="setEvaluation"
            />B.表达感谢并且接受</p>
          <p><input
          <p class="block"><input
              type="radio"
              name="eovEight"
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.eight"
              v-model="evaluation.evaluationThreeValue.eight"
              @change="setEvaluation"
            />C.接受并且之后也带零食和同事分享</p>
          <p>9.领导交给你一项本来不归你管的任务，你会怎么办？</p>
          <p><input
          <p class="block">9.领导交给你一项本来不归你管的任务，你会怎么办？</p>
          <p class="block"><input
              type="radio"
              name="eovNine"
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.nine"
              v-model="evaluation.evaluationThreeValue.nine"
              @change="setEvaluation"
            />A.很迟疑，流露出想拒绝的意思</p>
          <p><input
          <p class="block"><input
              type="radio"
              name="eovNine"
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.nine"
              v-model="evaluation.evaluationThreeValue.nine"
              @change="setEvaluation"
            />B.不由得答应下来，能不能办好就不管了</p>
          <p><input
          <p class="block"><input
              type="radio"
              name="eovNine"
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.nine"
              v-model="evaluation.evaluationThreeValue.nine"
              @change="setEvaluation"
            />C.从领导那里尽量获得有关信息，私下请教同事，力求做好</p>
          <p>10.同事讲了一个你以前就听过的笑话，你会表现出什么样的反应？</p>
          <p><input
          <p class="block">10.同事讲了一个你以前就听过的笑话，你会表现出什么样的反应？</p>
          <p class="block"><input
              type="radio"
              name="eovTen"
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.ten"
              v-model="evaluation.evaluationThreeValue.ten"
              @change="setEvaluation"
            />A.立马说：“哈，这个我早就听过了！”</p>
          <p><input
          <p class="block"><input
              type="radio"
              name="eovTen"
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.ten"
              v-model="evaluation.evaluationThreeValue.ten"
              @change="setEvaluation"
            />B.微笑不语</p>
          <p><input
          <p class="block"><input
              type="radio"
              name="eovTen"
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationOneValue.ten"
              v-model="evaluation.evaluationThreeValue.ten"
              @change="setEvaluation"
            />C.哈哈大笑</p>
          <p>（二）评分标准与结果分析</p>
          <p>
            此测试为计分式，选A得1分，选B得2分，选C得3分，最后将每道题的得分相加。
          </p>
          <p>1.得分10～15分，职场沟通力：20分。</p>
          <p>
            你的职场沟通力还停留在有待及格的级别哦！请多多观察那些人缘好的人是怎样说话做事的吧，不然想晋升可是有些困难哦！
          </p>
          <p>2.得分16～20分，职场沟通力：50分。</p>
          <p>
            你还在及格的分数线左右徘徊哦！你和同事的关系不咸不淡，你的工作职位也不高不低，很大原因在于你并不是那么会察言观色。如果你能在人际关系上加点油，相信你会有更大的发展！
          </p>
          <p>3.得分21～24分，职场沟通力：70分。</p>
          <p>
            不错呀，你也算是一个情商高、善解人意、体贴同事的人啦！虽然你说不上是八面玲珑，但在公司也算是人缘非常不错的一个人了，只需多多注意一些小细节，你很有潜力成为职场红人。
          </p>
          <!-- 提交按钮 -->
          <div class="w100 fl ju-cn">
            <ul class="fl ju-ev w80 choice">
              <li>
                <button class="btn-border btn-w" @click="goCheckOne">
                <button class="btn-border btn-w" @click="goCheckThree">
                  提交
                </button>
              </li>
              <li>
                <button @click="changeCheckOne" class="btn-border btn-w">
                <button @click="changeCheckThree" class="btn-border btn-w">
                  重做
                </button>
              </li>
              <li>
                <button @click="evaluation.showCheckAnswerThree = !evaluation.showCheckAnswerThree" class="parimary-btn">
                  评分标准
                </button>
              </li>
            </ul>
          </div>
          <div class="c-r" v-if="evaluationOneResults">您的得分：{{ evaluationOneResults }}</div>

          <div class="c-r block" v-if="evaluatioThreeResults">您的得分：{{ evaluatioThreeResults }}</div>
          <div v-show="evaluation.showCheckAnswerThree" class="mb-30">
            <p class="block">（二）评分标准与结果分析</p>
          <p class="block">
            此测试为计分式，选A得1分，选B得2分，选C得3分，最后将每道题的得分相加。
          </p>
          <p class="block">1.得分10～15分，职场沟通力：20分。</p>
          <p class="block">
            你的职场沟通力还停留在有待及格的级别哦！请多多观察那些人缘好的人是怎样说话做事的吧，不然想晋升可是有些困难哦！
          </p>
          <p class="block">2.得分16～20分，职场沟通力：50分。</p>
          <p class="block">
            你还在及格的分数线左右徘徊哦！你和同事的关系不咸不淡，你的工作职位也不高不低，很大原因在于你并不是那么会察言观色。如果你能在人际关系上加点油，相信你会有更大的发展！
          </p>
          <p class="block">3.得分21～24分，职场沟通力：70分。</p>
          <p class="block">
            不错呀，你也算是一个情商高、善解人意、体贴同事的人啦！虽然你说不上是八面玲珑，但在公司也算是人缘非常不错的一个人了，只需多多注意一些小细节，你很有潜力成为职场红人。
          </p>
          <p class="block">4.得分25～30分，职场沟通力：99分。</p>
          <p class="block">
            恭喜你获得如此高的分数！显然你是一个情商智商双高、处事周详、为人和善的人！无论面对怎样的情况，你基本上都知道如何寻找最圆满的解决办法。
          </p>
          </div>
        </div>
      </div>
    </div>
@@ -770,53 +780,283 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块三</li>
          <li class="header-right-Number">民航沟通礼仪实训</li>
          <li class="header-right-Number pNum">99</li>
          <li class="p-Num">99</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
        </ul>
        <div class="bodystyle">
          <p>4.得分25～30分，职场沟通力：99分。</p>
          <p>
            恭喜你获得如此高的分数！显然你是一个情商智商双高、处事周详、为人和善的人！无论面对怎样的情况，你基本上都知道如何寻找最圆满的解决办法。
          </p>
          <p class="center">
          
          <p class="center block">
            <span class="cs1">测试二 与上级沟通能力测试</span>
          </p>
          <p>（一）情景描述</p>
          <p>
          <p class="block">（一）情景描述</p>
          <p class="block">
            遇到如下的情景你会怎么做？请根据沟通情况打分。“一贯如此”得3分，“经常如此”得2分，“很少如此”得1分，最后将每道题的得分相加。
          </p>
          <p>1.领导布置任务后，你会马上处理。</p>
          <p>
          <p class="block">1.领导布置任务后，你会马上处理。</p>
          <p class="block"><input
              type="radio"
              name="etvone"
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFourValue.one"
              @change="setEvaluation"
            />一贯如此</p>
          <p class="block"><input
              type="radio"
              name="etvone"
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFourValue.one"
              @change="setEvaluation"
            />经常如此</p>
          <p class="block"><input
              type="radio"
              name="etvone"
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFourValue.one"
              @change="setEvaluation"
            />很少如此</p>
          <p class="block">
            2.同事想出了一个点子，领导赞扬这是绝妙好计，你会说：“这主意真不错。”
          </p>
          <p>
          <p class="block"><input
              type="radio"
              name="etvtwo"
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFourValue.two"
              @change="setEvaluation"
            />一贯如此</p>
          <p class="block"><input
              type="radio"
              name="etvtwo"
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFourValue.two"
              @change="setEvaluation"
            />经常如此</p>
          <p class="block"><input
              type="radio"
              name="etvtwo"
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFourValue.two"
              @change="setEvaluation"
            />很少如此</p>
          <p class="block">
            3.领导问了你某个与业务有关的问题，而你不知该如何回答，你会说：“让我再认真地想一想，15点以前给你答复好吗？”
          </p>
          <p>4.面对批评表现冷静：“谢谢你告诉我，我会仔细考虑你的建议。”</p>
          <p>5.和领导交谈，选择领导心情愉悦、精力充沛的时候。</p>
          <p>6.向领导汇报工作前已准备好了详细的资料和数据。</p>
          <p>（二）评分标准及结果分析</p>
          <p>得分13～18分：能在工作中很好地运用沟通技巧，领导也很欣赏你。</p>
          <p>
          <p class="block"><input
              type="radio"
              name="etvthree"
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFourValue.three"
              @change="setEvaluation"
            />一贯如此</p>
          <p class="block"><input
              type="radio"
              name="etvthree"
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFourValue.three"
              @change="setEvaluation"
            />经常如此</p>
          <p class="block"><input
              type="radio"
              name="etvthree"
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFourValue.three"
              @change="setEvaluation"
            />很少如此</p>
          <p class="block">4.面对批评表现冷静：“谢谢你告诉我，我会仔细考虑你的建议。”</p>
          <p class="block"><input
              type="radio"
              name="etvfour"
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFourValue.four"
              @change="setEvaluation"
            />一贯如此</p>
          <p class="block"><input
              type="radio"
              name="etvfour"
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFourValue.four"
              @change="setEvaluation"
            />经常如此</p>
          <p class="block"><input
              type="radio"
              name="etvfour"
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFourValue.four"
              @change="setEvaluation"
            />很少如此</p>
          <p class="block">5.和领导交谈，选择领导心情愉悦、精力充沛的时候。</p>
          <p class="block"><input
              type="radio"
              name="etvfive"
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFourValue.five"
              @change="setEvaluation"
            />一贯如此</p>
          <p class="block"><input
              type="radio"
              name="etvfive"
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFourValue.five"
              @change="setEvaluation"
            />经常如此</p>
          <p class="block"><input
              type="radio"
              name="etvfive"
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFourValue.five"
              @change="setEvaluation"
            />很少如此</p>
          <p class="block">6.向领导汇报工作前已准备好了详细的资料和数据。</p>
          <p class="block"><input
              type="radio"
              name="etvsix"
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFourValue.six"
              @change="setEvaluation"
            />一贯如此</p>
          <p class="block"><input
              type="radio"
              name="etvsix"
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFourValue.six"
              @change="setEvaluation"
            />经常如此</p>
          <p class="block"><input
              type="radio"
              name="etvsix"
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFourValue.six"
              @change="setEvaluation"
            />很少如此</p>
            <!-- 提交按钮 -->
          <div class="w100 fl ju-cn">
            <ul class="fl ju-ev w80 choice">
              <li>
                <button class="btn-border btn-w" @click="goCheckFour">
                  提交
                </button>
              </li>
              <li>
                <button @click="changeCheckFour" class="btn-border btn-w">
                  重做
                </button>
              </li>
              <li>
                <button @click="evaluation.showCheckAnswerFour = !evaluation.showCheckAnswerFour" class="parimary-btn">
                  评分标准
                </button>
              </li>
            </ul>
          </div>
          <div class="c-r block" v-if="evaluationFourResults">您的得分：{{ evaluationFourResults }}</div>
          <div v-show="evaluation.showCheckAnswerFour" class="mb-30">
          <p class="block">（二）评分标准及结果分析</p>
          <p class="block">得分13～18分：能在工作中很好地运用沟通技巧，领导也很欣赏你。</p>
          <p class="block">
            得分5～12分：你已经掌握了一些沟通技巧，你的领导会认为你是一个有潜力的人，但是还需要不断努力。
          </p>
          <p>
          <p class="block">
            得分5分以下：你需要学习一些和领导沟通的技巧了。适当改善一下沟通方式，会使你充分地展示自己的才能，争取更广阔的发展空间。
          </p>
          <p class="center">
        </div>
          <p class="center block mt-30">
            <span class="cs1">测试三 与同事的沟通能力评价</span>
          </p>
          <p>（一）根据情景描述进行选择。</p>
          <p>1.面对同事的缺点和错误，你会（　　）。</p>
          <p>A.委婉沟通，引导对方发现</p>
          <p>B.直言相告</p>
          <p>C.和自己毫无关系</p>
          <p>D.当面不说，事后和别人谈起</p>
          <p>2.发现同事的优点或同事取得了成绩，你会（　　）。</p>
          <p>A.及时赞美和祝福</p>
          <p>B.非常关心，想要向他学习</p>
          <p class="block">（一）根据情景描述进行选择。</p>
          <p class="block">1.面对同事的缺点和错误，你会（　　）。</p>
          <p class="block"><input
              type="radio"
              name="ethvone"
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.one"
              @change="setEvaluation"
            />A.委婉沟通，引导对方发现</p>
          <p class="block"><input
              type="radio"
              name="ethvone"
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.one"
              @change="setEvaluation"
            />B.直言相告</p>
          <p class="block"><input
              type="radio"
              name="ethvone"
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.one"
              @change="setEvaluation"
            />C.和自己毫无关系</p>
          <p class="block"><input
              type="radio"
              name="ethvone"
              value="0"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.one"
              @change="setEvaluation"
            />D.当面不说，事后和别人谈起</p>
          <p class="block">2.发现同事的优点或同事取得了成绩，你会（　　）。</p>
          <p class="block"><input
              type="radio"
              name="ethvtwo"
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.two"
              @change="setEvaluation"
            />A.及时赞美和祝福</p>
          <p class="block"><input
              type="radio"
              name="ethvtwo"
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.two"
              @change="setEvaluation"
            />B.非常关心，想要向他学习</p>
        </div>
      </div>
    </div>
@@ -833,41 +1073,189 @@
          </li>
        </ul>
        <div class="bodystyle">
          <p>C.羡慕</p>
          <p>D.心存嫉妒</p>
          <p>3.当你听到同事在你面前说其他人坏话的时候，你会（　　）。</p>
          <p>A.不传话，只是静静地听</p>
          <p>B.当面制止</p>
          <p>C.当面制止，并指出同事的缺点</p>
          <p>D.当面不说，事后悄悄告诉被诋毁的那个人</p>
          <p>4.请求与自己关系很好的同事帮忙时，你（　　）。</p>
          <p>A.礼貌、委婉</p>
          <p>B.有外人在时礼貌，二人单独在一起时直接说</p>
          <p>C.都很直接</p>
          <p>D.以命令的口吻</p>
          <p>
          <p class="block"><input
              type="radio"
              name="ethvtwo"
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.two"
              @change="setEvaluation"
            />C.羡慕</p>
          <p class="block"><input
              type="radio"
              name="ethvtwo"
              value="0"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.two"
              @change="setEvaluation"
            />D.心存嫉妒</p>
          <p class="block">3.当你听到同事在你面前说其他人坏话的时候，你会（　　）。</p>
          <p class="block"><input
              type="radio"
              name="ethvthree"
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.three"
              @change="setEvaluation"
            />A.不传话，只是静静地听</p>
          <p class="block"><input
              type="radio"
              name="ethvthree"
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.three"
              @change="setEvaluation"
            />B.当面制止</p>
          <p class="block"><input
              type="radio"
              name="ethvthree"
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.three"
              @change="setEvaluation"
            />C.当面制止，并指出同事的缺点</p>
          <p class="block"><input
              type="radio"
              name="ethvthree"
              value="0"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.three"
              @change="setEvaluation"
            />D.当面不说，事后悄悄告诉被诋毁的那个人</p>
          <p class="block">4.请求与自己关系很好的同事帮忙时，你（　　）。</p>
          <p class="block"><input
              type="radio"
              name="ethvfour"
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.four"
              @change="setEvaluation"
            />A.礼貌、委婉</p>
          <p class="block"><input
              type="radio"
              name="ethvfour"
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.four"
              @change="setEvaluation"
            />B.有外人在时礼貌，二人单独在一起时直接说</p>
          <p class="block"><input
              type="radio"
              name="ethvfour"
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.four"
              @change="setEvaluation"
            />C.都很直接</p>
          <p class="block"><input
              type="radio"
              name="ethvfour"
              value="0"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.four"
              @change="setEvaluation"
            />D.以命令的口吻</p>
          <p class="block">
            5.你参加了老同学的婚礼，而你的朋友对婚礼很感兴趣，你会（　　）。
          </p>
          <p>A.详细叙说从你进来到离开时所看到和感觉到的相关细节</p>
          <p>B.说些自己认为重要的</p>
          <p>C.朋友问什么就答什么</p>
          <p>D.感觉很累了，没什么好说的</p>
          <p>
          <p class="block"><input
              type="radio"
              name="ethvfive"
              value="3"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.five"
              @change="setEvaluation"
            />A.详细叙说从你进来到离开时所看到和感觉到的相关细节</p>
          <p class="block"><input
              type="radio"
              name="ethvfour"
              value="2"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.five"
              @change="setEvaluation"
            />B.说些自己认为重要的</p>
          <p class="block"><input
              type="radio"
              name="ethvfive"
              value="1"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.five"
              @change="setEvaluation"
            />C.朋友问什么就答什么</p>
          <p class="block"><input
              type="radio"
              name="ethvfive"
              value="0"
              id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.five"
              @change="setEvaluation"
            />D.感觉很累了，没什么好说的</p>
          <p class="block">
            6.由于单位需要，你和同事需要乘长途汽车去另一个地方，车程是10小时。而与你同行的是一个不爱多讲话的同事，你会（　　）。
          </p>
          <p>A.试图了解他，找出他感兴趣的话题</p>
          <p>B.主动沟通，找出共同话题</p>
          <p>C.和他交谈，谈谈自己的感受</p>
          <p>D.看书、睡觉或吃东西</p>
          <p>
          <p class="block"><input type="radio" name="ethvsix" value="3" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.six"
              @change="setEvaluation"
            />A.试图了解他，找出他感兴趣的话题</p>
          <p class="block"><input type="radio" name="ethvsix" value="2" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.six"
              @change="setEvaluation"
            />B.主动沟通，找出共同话题</p>
          <p class="block"><input type="radio" name="ethvfive" value="1" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.six"
              @change="setEvaluation"
            />C.和他交谈，谈谈自己的感受</p>
          <p class="block"><input type="radio" name="ethvsix" value="0" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.six"
              @change="setEvaluation"
            />D.看书、睡觉或吃东西</p>
          <p class="block">
            7.你刚就任一家航空公司地面服务部主管，上班不久，你了解到本来公司中有几个同事想就任你的职位，总经理不同意提拔他们才招聘了你。对这几个同事，你会（　　）。
          </p>
          <p>A.主动认识他们，了解他们的长处，争取成为朋友</p>
          <p>B.不关心这个问题，做好自己的本职工作就好</p>
          <p>C.暗中打听他们，了解他们是否还会和你竞争</p>
          <p>D.暗中打听他们，并找机会为难他们</p>
          <p>8.与不同身份的对象讲话，你会（　　）。</p>
          <p>A.不管是什么场合，你都用一样的态度与之讲话</p>
          <p class="block"><input type="radio" name="ethvseven" value="3" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.seven"
              @change="setEvaluation"
            />A.主动认识他们，了解他们的长处，争取成为朋友</p>
          <p class="block"><input type="radio" name="ethvseven" value="2" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.seven"
              @change="setEvaluation"
            />B.不关心这个问题，做好自己的本职工作就好</p>
          <p class="block"><input type="radio" name="ethvseven" value="1" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.seven"
              @change="setEvaluation"
            />C.暗中打听他们，了解他们是否还会和你竞争</p>
          <p class="block"><input type="radio" name="ethvseven" value="0" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.seven"
              @change="setEvaluation"
            />D.暗中打听他们，并找机会为难他们</p>
          <p class="block">8.与不同身份的对象讲话，你会（　　）。</p>
          <p class="block"><input type="radio" name="ethveight" value="3" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.eight"
              @change="setEvaluation"
            />A.不管是什么场合，你都用一样的态度与之讲话</p>
        </div>
      </div>
    </div>
@@ -877,42 +1265,140 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块三</li>
          <li class="header-right-Number">民航沟通礼仪实训</li>
          <li class="header-right-Number pNum">101</li>
          <li class="p-Num">101</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
        </ul>
        <div class="bodystyle">
          <p>B.在不同的场合，你会用不同的态度与之讲话</p>
          <p>C.与地位高的人说话，你总是有点紧张</p>
          <p>D.与地位低的人说话，你总是漫不经心</p>
          <p>9.听别人讲话时，你总是会（　　）。</p>
          <p>A.对别人的话表示感兴趣，记住所讲的要点</p>
          <p>B.请对方说出问题的重点</p>
          <p>C.对方老是讲些没必要的话时，你会立即打断他</p>
          <p>D.对方不知所云时，你会很烦躁，就去想或做别的事</p>
          <p>10.当你在发表自己的看法，别人却不想听你说时，你会（　　）。</p>
          <p>A.仔细分析对方不想听的原因，找机会换一个方式去说</p>
          <p>B.等等看还有没有说的机会</p>
          <p>C.就不说了，但你可能会很生气</p>
          <p>D.马上气愤地走开</p>
          <p>11.当你和同事产生误会时，你会（　　）。</p>
          <p>A.主动、及时找对方沟通，消除误会</p>
          <p>B.通过第三方协调，消除误会</p>
          <p>C.等候对方找自己消除误会</p>
          <p>D.怀恨在心，找机会给对方点颜色看看</p>
          <p>12.当你进入一家新公司时，你认识新同事的方法是（　　）。</p>
          <p>A.找机会主动介绍自己，认识每一个人</p>
          <p>B.积极认识本部门的人</p>
          <p>C.在工作中慢慢熟悉</p>
          <p>D.等待别人来认识你</p>
          <p>
          <p class="block"><input type="radio" name="ethveight" value="2" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.eight"
              @change="setEvaluation"
            />B.在不同的场合，你会用不同的态度与之讲话</p>
          <p class="block"><input type="radio" name="ethveight" value="1" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.eight"
              @change="setEvaluation"
            />C.与地位高的人说话，你总是有点紧张</p>
          <p class="block"><input type="radio" name="ethveight" value="0" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.eight"
              @change="setEvaluation"
            />D.与地位低的人说话，你总是漫不经心</p>
          <p class="block">9.听别人讲话时，你总是会（　　）。</p>
          <p class="block"><input type="radio" name="ethvnine" value="3" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.nine"
              @change="setEvaluation"
            />A.对别人的话表示感兴趣，记住所讲的要点</p>
          <p class="block"><input type="radio" name="ethvnine" value="2" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.nine"
              @change="setEvaluation"
            />B.请对方说出问题的重点</p>
          <p class="block"><input type="radio" name="ethvnine" value="1" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.nine"
              @change="setEvaluation"
            />C.对方老是讲些没必要的话时，你会立即打断他</p>
          <p class="block"><input type="radio" name="ethvnine" value="0" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.nine"
              @change="setEvaluation"
            />D.对方不知所云时，你会很烦躁，就去想或做别的事</p>
          <p class="block">10.当你在发表自己的看法，别人却不想听你说时，你会（　　）。</p>
          <p class="block"><input type="radio" name="ethvten" value="3" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.ten"
              @change="setEvaluation"
            />A.仔细分析对方不想听的原因，找机会换一个方式去说</p>
          <p class="block"><input type="radio" name="ethvten" value="2" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.ten"
              @change="setEvaluation"
            />B.等等看还有没有说的机会</p>
          <p class="block"><input type="radio" name="ethvten" value="1" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.ten"
              @change="setEvaluation"
            />C.就不说了，但你可能会很生气</p>
          <p class="block"><input type="radio" name="ethvten" value="0" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.ten"
              @change="setEvaluation"
            />D.马上气愤地走开</p>
          <p class="block">11.当你和同事产生误会时，你会（　　）。</p>
          <p class="block"><input type="radio" name="ethveleven" value="3" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.eleven"
              @change="setEvaluation"
            />A.主动、及时找对方沟通，消除误会</p>
          <p class="block"><input type="radio" name="ethveleven" value="2" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.eleven"
              @change="setEvaluation"
            />B.通过第三方协调，消除误会</p>
          <p class="block"><input type="radio" name="ethveleven" value="1" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.eleven"
              @change="setEvaluation"
            />C.等候对方找自己消除误会</p>
          <p class="block"><input type="radio" name="ethveleven" value="0" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.eleven"
              @change="setEvaluation"
            />D.怀恨在心，找机会给对方点颜色看看</p>
          <p class="block">12.当你进入一家新公司时，你认识新同事的方法是（　　）。</p>
          <p class="block"><input type="radio" name="ethvtwelve" value="3" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.twelve"
              @change="setEvaluation"
            />A.找机会主动介绍自己，认识每一个人</p>
          <p class="block"><input type="radio" name="ethvtwelve" value="2" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.twelve"
              @change="setEvaluation"
            />B.积极认识本部门的人</p>
          <p class="block"><input type="radio" name="ethvtwelve" value="1" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.twelve"
              @change="setEvaluation"
            />C.在工作中慢慢熟悉</p>
          <p class="block"><input type="radio" name="ethvtwelve" value="0" id="1"
              :disabled="evaluation.isComplete"
              v-model="evaluation.evaluationFiveValue.twelve"
              @change="setEvaluation"
            />D.等待别人来认识你</p>
            <div class="w100 fl ju-cn">
            <ul class="fl ju-ev w80 choice">
              <li>
                <button class="btn-border btn-w" @click="goCheckFive">
                  提交
                </button>
              </li>
              <li>
                <button @click="changeCheckFive" class="btn-border btn-w">
                  重做
                </button>
              </li>
              <li>
                <button @click="evaluation.showCheckAnswerFive = !evaluation.showCheckAnswerFive" class="parimary-btn">
                  评分标准
                </button>
              </li>
            </ul>
          </div>
          <div class="c-r block" v-if="evaluationFiveResults || evaluationFiveResults === 0">您的得分：{{ evaluationFiveResults }}</div>
            <div v-show="evaluation.showCheckAnswerFive" class="mb-30">
          <p class="block">
            以上各题，选A得3分，选B得2分，选C得1分，选D得0分，最后将每道题的得分相加。
          </p>
          <p>（二）评分标准及结果分析</p>
          <p>得分为28分以上：你与同事的沟通能力很好，请继续保持。</p>
          <p>得分为18～28分：你与同事的沟通能力一般，请努力提升。</p>
          <p>得分为18分以下：你与同事的沟通能力十分欠缺，需要努力提升。</p>
          <p class="block">（二）评分标准及结果分析</p>
          <p class="block">得分为28分以上：你与同事的沟通能力很好，请继续保持。</p>
          <p class="block">得分为18～28分：你与同事的沟通能力一般，请努力提升。</p>
          <p class="block">得分为18分以下：你与同事的沟通能力十分欠缺，需要努力提升。</p>
        </div>
        </div>
      </div>
    </div>
@@ -1001,7 +1487,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块三</li>
          <li class="header-right-Number">民航沟通礼仪实训</li>
          <li class="header-right-Number pNum">103</li>
          <li class="p-Num">103</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
@@ -1046,13 +1532,13 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.您认为旅客的投诉有道理吗？</p>
              <textarea v-model="questionData.askAbout.seven" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.如果你是这名乘务长，你会怎么处理该投诉呢？</p>
              <textarea v-model="questionData.askAbout.eight" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
        </div>
@@ -1113,7 +1599,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块三</li>
          <li class="header-right-Number">民航沟通礼仪实训</li>
          <li class="header-right-Number pNum">105</li>
          <li class="p-Num">105</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
@@ -1132,15 +1618,15 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.该案例中引发旅客投诉的原因是什么？</p>
              <textarea v-model="questionData.askAbout.nine" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>
                2.你觉得旅客投诉行为是否合理？民航服务企业该如何避免这种情况？
              </p>
              <textarea v-model="questionData.askAbout.ten" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -1164,13 +1650,13 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.旅客对该事件提出投诉是否合理？导致投诉的原因是什么？</p>
              <textarea v-model="questionData.askAbout.eleven" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.航空公司后续应如何处理才能消除旅客的误解？</p>
              <textarea v-model="questionData.askAbout.twelve" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
        </div>
@@ -1222,7 +1708,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块三</li>
          <li class="header-right-Number">民航沟通礼仪实训</li>
          <li class="header-right-Number pNum">107</li>
          <li class="p-Num">107</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
@@ -1253,13 +1739,13 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.航空公司对此事件是否应承担责任？</p>
              <textarea v-model="questionData.askAbout.thirteen" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.你作为航空公司的负责人该如何处理此事？</p>
              <textarea v-model="questionData.askAbout.fourteen" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -1322,10 +1808,10 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>该案例中，樊小姐投诉的原因是什么？</p>
              <textarea v-model="questionData.askAbout.fifteen" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -1343,7 +1829,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块三</li>
          <li class="header-right-Number">民航沟通礼仪实训</li>
          <li class="header-right-Number pNum">109</li>
          <li class="p-Num">109</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
@@ -1363,12 +1849,12 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                对于保持信息公开以及积极采纳旅客投诉的途径，你还有哪些建议？
              </p>
              <textarea v-model="questionData.askAbout.sixteen" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h5 id="e092">（三）积极沟通，主动承担原则</h5>
@@ -1423,10 +1909,10 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>从小张的经历中，你学到了什么呢？</p>
              <textarea v-model="questionData.askAbout.seventeen" placeholder="请输入内容" rows="4"
              class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h4 id="d082">二、民航旅客投诉处理的策略</h4>
@@ -1460,7 +1946,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块三</li>
          <li class="header-right-Number">民航沟通礼仪实训</li>
          <li class="header-right-Number pNum">111</li>
          <li class="p-Num">111</li>
          <li class="header-right-Number cloud"><img class="" src="../../assets/images/yemei02.png" alt="" /></li>
          <li class="header-right-last" style=""><br></li>
          <li class="header-right-end" style=""><br></li>
@@ -1751,7 +2237,10 @@
      },
      evaluation:{
        isComplete: false,
        evaluationOneValue: {
        showCheckAnswerThree:false,
        showCheckAnswerFour:false,
        showCheckAnswerFive:false,
        evaluationThreeValue: {
          one:"",
          two: "",
          three: "",
@@ -1762,12 +2251,17 @@
          eight: "",
          nine: "",
          ten: "",
          eleven: "",
          twelve: "",
          thirteen: "",
        }, //测评答案
        
        evaluationTwoValue: {
        evaluationFourValue: {
          one:"",
          two: "",
          three: "",
          four: "",
          five: "",
          six:"",
        }, //测评答案
        evaluationFiveValue: {
          one:"",
          two: "",
          three: "",
@@ -1780,36 +2274,16 @@
          ten: "",
          eleven: "",
          twelve: "",
          thirteen: "",
          fourteen: "",
          fifteen: "",
        }, //测评答案
      },
      evaluationOneResults: 0, //测评结果
      evaluationTwoResults: 0, //测评结果
      chapter003: {
        videoMd5: [
          {
            isCollectVideo: false,
            handleMd5: "",
            md5: "7454A10BD25ED828FF31D0702DA63D55",
            name: "什么是心理健康",
          },
          {
            isCollectVideo: false,
            handleMd5: "",
            md5: "E4AC28F178D660E96355C17E6F283E66",
            name: "心理健康的10项标准",
          },
        ],
      },
      chapterData: {
        isCollectVideo: false,
        isCollectVideo01: false,
      },
      evaluatioThreeResults: '', //测评结果
      evaluationFourResults: '', //测评结果
      evaluationFiveResults: '', //测评结果
      
    };
  },
  async mounted() {
    //项目自测及寻礼之问
    const bookQuestion = localStorage.getItem(
      "aviationEtiquette-book-chapter03-question"
    );
@@ -1817,46 +2291,36 @@
      this.questionData = JSON.parse(bookQuestion);
    }

    //测试
    const evaluationData = localStorage.getItem(
      "aviationEtiquette-book-chapter01-evaluation"
      "aviationEtiquette-book-evaluation-chapter003"
    );
    if (evaluationData) {
      this.evaluation = JSON.parse(evaluationData);
    }

    const choiceQuestion = localStorage.getItem(
      "civilAviatyonSevervices-book-chapter03-Data"
    const evaluationThreeData = localStorage.getItem(
      "aviationEtiquette-book-evaluation-three"
    );
    if (choiceQuestion) {
      this.chapterData = JSON.parse(choiceQuestion);
    if (evaluationThreeData) {
      this.evaluationThreeResults = evaluationThreeData;
    }

    const videoData = localStorage.getItem(
      "civilAviatyonSevervices-book-chapter003"
    const evaluationFourData = localStorage.getItem(
      "aviationEtiquette-book-evaluation-four"
    );
    if (videoData) {
      this.chapter003 = JSON.parse(videoData);
    if (evaluationFourData) {
      this.evaluationFourResults = evaluationFourData;
    }
    this.getVidoePath();
    this.collectResourceList = await getCollectResource(
      this.config.activeBook.bookId
    const evaluationFiveData = localStorage.getItem(
      "aviationEtiquette-book-evaluation-five"
    );
    if (evaluationFiveData) {
      this.evaluationFiveResults = evaluationFiveData;
    }
  
   
  },
  methods: {
    async getVidoePath() {
      this.videoPathOne = await getResourcePath(
        "f230fd8fd7952a4ad4dd05d94df7e797"
      );
      this.videoPathTwo = await getResourcePath(
        "700cfdb8b85b372045b1e97e3356ae3a"
      );
      for (let index = 0; index < this.chapter003.videoMd5.length; index++) {
        const item = this.chapter003.videoMd5[index];
        if (item.md5 && !item.md5.includes("https:")) {
          item.handleMd5 = await getResourcePath(item.md5);
        }
      }
    },

    setBookQuestion() {
      localStorage.setItem(
@@ -1867,45 +2331,104 @@

    //测试提交
    setEvaluation(){
      localStorage.setItem(
        "aviationEtiquette-book-chapter01-evaluation",
        JSON.stringify(this.evaluation)
      );
      // localStorage.setItem(
      //   "aviationEtiquette-book-chapter01-evaluation",
      //   JSON.stringify(this.evaluation)
      // );
    },

    goCheckOne(){
    goCheckThree(){
      let obj = 0
      for (let key in this.evaluation.evaluationOneValue) {
        if (this.evaluation.evaluationOneValue[key] != '') {
          let cont = Number(this.evaluation.evaluationOneValue[key])
      let index = 0
      for (let key in this.evaluation.evaluationThreeValue) {
        if (this.evaluation.evaluationThreeValue[key] !== '') {
          let cont = Number(this.evaluation.evaluationThreeValue[key])
          obj = obj + cont
        }else{
          index ++ 
        }
      }
      if(obj){
        this.evaluationOneResults = obj
      console.log(index,this.evaluation.evaluationThreeValue)
      if(index > 0 || Object.keys(this.evaluation.evaluationThreeValue).length < 10) {
        this.$message({
            message: "您还有题目未选择答案",
            type: "warning"
          });
          return;
      }else{
        this.evaluatioThreeResults = obj
        this.evaluation.showCheckAnswerThree = true
        localStorage.setItem("aviationEtiquette-book-evaluation-chapter003",JSON.stringify(this.evaluation));
        localStorage.setItem("aviationEtiquette-book-evaluation-three",this.evaluatioThreeResults);
      }
    },
    changeCheckOne(){
      this.evaluationOneResults = ''
      this.evaluation.evaluationOneValue = {}
      localStorage.setItem(
        "aviationEtiquette-book-chapter01-evaluation",
        JSON.stringify(this.evaluation)
      );
    changeCheckThree(){
      this.evaluatioThreeResults = ''
      this.evaluation.evaluationThreeValue = {}
      localStorage.setItem("aviationEtiquette-book-evaluation-chapter003",JSON.stringify(this.evaluation));
      localStorage.removeItem("aviationEtiquette-book-evaluation-three");
    },
    goCheckFour(){
      let obj = 0
      let index = 0
      for (let key in this.evaluation.evaluationFourValue) {
        if (this.evaluation.evaluationFourValue[key] !== '') {
          let cont = Number(this.evaluation.evaluationFourValue[key])
          obj = obj + cont
        }else{
          index++
        }
      }
      if(index > 0 || Object.keys(this.evaluation.evaluationFourValue).length < 6) {
        this.$message({
            message: "您还有题目未选择答案",
            type: "warning"
          });
          return;
      }else{
        this.evaluationFourResults = obj
        this.evaluation.showCheckAnswerFour = true
        localStorage.setItem("aviationEtiquette-book-evaluation-chapter003",JSON.stringify(this.evaluation));
        localStorage.setItem("aviationEtiquette-book-evaluation-four",this.evaluationFourResults);
      }
    },
    changeCheckFour(){
      this.evaluationFourResults = ''
      this.evaluation.evaluationFourValue = {}
      localStorage.setItem("aviationEtiquette-book-evaluation-chapter003",JSON.stringify(this.evaluation));
      localStorage.removeItem("aviationEtiquette-book-evaluation-four");
    },
    goCheckFive(){
      let obj = 0
      let index = 0
      for (let key in this.evaluation.evaluationFiveValue) {
        if (this.evaluation.evaluationFiveValue[key] !== '') {
          let cont = Number(this.evaluation.evaluationFiveValue[key])
          obj = obj + cont
        }else{
          index++
        }
      }
      if(index > 0 || Object.keys(this.evaluation.evaluationFiveValue).length < 12) {
        this.$message({
            message: "您还有题目未选择答案",
            type: "warning"
          });
          return;
      }else{
        this.evaluationFiveResults = obj
        this.evaluation.showCheckAnswerFive = true
        localStorage.setItem("aviationEtiquette-book-evaluation-chapter003",JSON.stringify(this.evaluation));
        localStorage.setItem("aviationEtiquette-book-evaluation-five",this.evaluationFiveResults);
      }
    },
    changeCheckFive(){
      this.evaluationFiveResults = ''
      this.evaluation.evaluationFiveValue = {}
      localStorage.setItem("aviationEtiquette-book-evaluation-chapter003",JSON.stringify(this.evaluation));
      localStorage.removeItem("aviationEtiquette-book-evaluation-five");
    },

    handleChapterData() {
      localStorage.setItem(
        "civilAviatyonSevervices-book-chapter03-Data",
        JSON.stringify(this.chapterData)
      );
    },
    handlechapter003() {
      localStorage.setItem(
        "civilAviatyonSevervices-book-chapter003",
        JSON.stringify(this.chapter003)
      );
    },

    handleFocus(id) {
      this.isFocused = id; // 当textarea聚焦时，设置为true
@@ -1914,41 +2437,6 @@
      this.isFocused = null; // 当textarea失去焦点时，设置为false
    },

    handleCollect(e) {
      if (e.md5) {
        this.handleCollectResource(
          e.md5,
          e.md5,
          "",
          "视频",
          "bits",
          "微课小课堂：" + e.name
        );
        e.isCollectVideo = !e.isCollectVideo;
      } else if (e == "video-01") {
        this.handleCollectResource(
          "f230fd8fd7952a4ad4dd05d94df7e797",
          "f230fd8fd7952a4ad4dd05d94df7e797",
          "",
          "视频",
          "bits",
          "视频：心理学的流派"
        );
        this.chapterData.isCollectVideo = !this.chapterData.isCollectVideo;
      } else if (e == "video-02") {
        this.handleCollectResource(
          "700cfdb8b85b372045b1e97e3356ae3a",
          "700cfdb8b85b372045b1e97e3356ae3a",
          "",
          "视频",
          "bits",
          "视频：心理学的研究内容"
        );
        this.chapterData.isCollectVideo01 = !this.chapterData.isCollectVideo01;
      }
      this.handlechapter003();
      this.handleChapterData();
    },
    //资源收藏事件
    // resourcePath  文件路径，
    // resourceType  文件类型