zhongshujie
4 天以前 732680058516faad68668ff3ad21363fb98b4499
src/books/aviationEtiquette/view/components/chapter003.vue
@@ -1038,10 +1038,10 @@
          <p>6.沟通中“五心服务”是指哪五心?</p>
          <textarea v-model="questionData.projectOne.six.value" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
            @change="setBookQuestion"></textarea>
            <p class="dialogQuestion">
            <p class="dialogQuestion" @click="openQuestion(1)" >
            <span class="td-0">【本节测试】</span>
            <span class="td-0">
              <svg @click="openQuestion(1)" t="1736157124915" class="icon" viewBox="0 0 1024 1024" version="1.1"
              <svg t="1736157124915" class="icon" viewBox="0 0 1024 1024" version="1.1"
                xmlns="http://www.w3.org/2000/svg" p-id="2536" xmlns:xlink="http://www.w3.org/1999/xlink" width="28"
                height="28">
                <path
@@ -1146,20 +1146,20 @@
          <p>3.理解正确处理旅客投诉的意义。</p>
          <div class="video-box">
            <p class="center text td-0">
              <video :src="videoPathNine" webkit-playsinline="true" x-webkit-airplay="true" playsinline="true"
              <video :src="videoPathEleven" webkit-playsinline="true" x-webkit-airplay="true" playsinline="true"
                x5-video-orientation="h5" x5-video-player-fullscreen="true" x5-playsinline="" controls
                controlslist="nodownload" class="w100 video" style="border-radius: 10px"></video>
            </p>
            <p class="center videoname">
              <span>视频:民航旅客投诉应对技巧</span>
              <el-tooltip class="item" effect="dark" :content="chapterData.isCollectVideoEight ? '点击取消' : '点击收藏'"
              <span>视频:旅客投诉原因的认知</span>
              <el-tooltip class="item" effect="dark" :content="chapterData.isCollectVideoTen ? '点击取消' : '点击收藏'"
                placement="top-start">
                <img :src="collectResourceList.findIndex(
                  (item) => item.id == '1f04f081f61aa13373daa7b8b92cc750'
                  (item) => item.id == 'b0ff55db0549ccb2f6c1b332798aa8d3'
                ) > -1
                  ? collectCheck
                  : collectImg
                  " alt="" class="collect-btn" @click="handleCollect('video-09')" />
                  " alt="" class="collect-btn" @click="handleCollect('video-11')" />
              </el-tooltip>
            </p>
          </div>
@@ -1555,20 +1555,20 @@
          <p>2.能够完成处理旅客投诉的实训任务。</p>
          <div class="video-box">
            <p class="center text td-0">
              <video :src="videoPathEleven" webkit-playsinline="true" x-webkit-airplay="true" playsinline="true"
              <video :src="videoPathNine" webkit-playsinline="true" x-webkit-airplay="true" playsinline="true"
                x5-video-orientation="h5" x5-video-player-fullscreen="true" x5-playsinline="" controls
                controlslist="nodownload" class="w100 video" style="border-radius: 10px"></video>
            </p>
            <p class="center videoname">
              <span>视频:旅客投诉原因的认知</span>
              <el-tooltip class="item" effect="dark" :content="chapterData.isCollectVideoTen ? '点击取消' : '点击收藏'"
              <span>视频:民航旅客投诉应对技巧</span>
              <el-tooltip class="item" effect="dark" :content="chapterData.isCollectVideoEight ? '点击取消' : '点击收藏'"
                placement="top-start">
                <img :src="collectResourceList.findIndex(
                  (item) => item.id == 'b0ff55db0549ccb2f6c1b332798aa8d3'
                  (item) => item.id == '1f04f081f61aa13373daa7b8b92cc750'
                ) > -1
                  ? collectCheck
                  : collectImg
                  " alt="" class="collect-btn" @click="handleCollect('video-11')" />
                  " alt="" class="collect-btn" @click="handleCollect('video-09')" />
              </el-tooltip>
            </p>
          </div>
@@ -1643,10 +1643,10 @@
              v-model="questionData.projectTwo.five.value" @change="setBookQuestion" />C.先处理事件,后处理情感</p>
          <p><input type="radio" name="QFive" :disabled="questionData.isComplete" value="D" id="5"
              v-model="questionData.projectTwo.five.value" @change="setBookQuestion" />D.耐心倾听旅客的抱怨</p>
              <p class="dialogQuestion">
            <p class="dialogQuestion" @click="openQuestion(2)">
            <span class="td-0">【本节测试】</span>
            <span class="td-0">
              <svg @click="openQuestion(2)" t="1736157124915" class="icon" viewBox="0 0 1024 1024" version="1.1"
              <svg  t="1736157124915" class="icon" viewBox="0 0 1024 1024" version="1.1"
                xmlns="http://www.w3.org/2000/svg" p-id="2536" xmlns:xlink="http://www.w3.org/1999/xlink" width="28"
                height="28">
                <path