css

litian

2025-01-03 37f987a51c2e64a9d08e31ccf2bb58ff15b09af1

 src/books/aviationEtiquette/view/components/chapter001.vue

@@ -45,12 +45,12 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.什么是“避席”？</p>
              <textarea v-model="questionData.askAbout.one" placeholder="请输入内容" rows="2" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.one" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
              <p>2.曾子为何要“避席”？</p>
              <textarea v-model="questionData.askAbout.two" placeholder="请输入内容" rows="2" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.two" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -105,7 +105,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块一</li>
          <li class="header-right-Number">民航礼仪与服务能力认知</li>
          <li class="header-right-Number pNum">3</li>
          <li class="p-Num">3</li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
@@ -161,11 +161,11 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                周公和孔子对礼仪的发展起到了重要作用，请大家尽可能多地搜集有关周公和孔子的礼仪小故事，并挑选你体会最深的一个和同学们分享，告诉大家从他们的故事中你学到了什么，有什么感悟。
              </p>
              <textarea v-model="questionData.askAbout.three" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.three" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -179,12 +179,12 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>你所知道的礼节中，哪一些是从西方国家传入我国的？</p>
              <p>
                随着信息技术革命的不断发展，在经济全球化的推动下，世界各国之间、不同民族之间、不同地域之间的交往与沟通日益频繁和密切，一些共同的礼仪将被作为国际公认的行为规范而普遍采用，从而进一步影响礼仪文化的发展，并最终形成新的礼仪规范。
              </p>
              <textarea v-model="questionData.askAbout.four" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.four" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -207,7 +207,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块一</li>
          <li class="header-right-Number">民航礼仪与服务能力认知</li>
          <li class="header-right-Number pNum">5</li>
          <li class="p-Num">5</li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
@@ -292,12 +292,12 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.在你的认知中，“礼仪”到底是什么呢？</p>
              <textarea v-model="questionData.askAbout.five" placeholder="请输入内容" rows="2" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.five" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
              <p>2.结合你的生活经历，讲一件你认为能传达讲礼、懂礼的事情。</p>
              <textarea v-model="questionData.askAbout.six" placeholder="请输入内容" rows="2" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.six" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -310,7 +310,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块一</li>
          <li class="header-right-Number">民航礼仪与服务能力认知</li>
          <li class="header-right-Number pNum">7</li>
          <li class="p-Num">7</li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
@@ -383,7 +383,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块一</li>
          <li class="header-right-Number">民航礼仪与服务能力认知</li>
          <li class="header-right-Number pNum">9</li>
          <li class="p-Num">9</li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
@@ -398,14 +398,14 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                1.在日常生活和学习中，如何理解礼仪的规范性特征？请举例说明。
              </p>
              <textarea v-model="questionData.askAbout.seven" placeholder="请输入内容" rows="2" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.seven" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
              <p>2.谈谈你对民航礼仪内涵的理解。</p>
              <textarea v-model="questionData.askAbout.eight" placeholder="请输入内容" rows="2" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.eight" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -431,12 +431,12 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.宴会主人为什么要把净手的水也喝掉呢？</p>
              <textarea v-model="questionData.askAbout.nine" placeholder="请输入内容" rows="2" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.nine" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
              <p>2.这个礼仪小故事对你有什么样的启示？</p>
              <textarea v-model="questionData.askAbout.ten" placeholder="请输入内容" rows="2" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.ten" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -492,7 +492,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块一</li>
          <li class="header-right-Number">民航礼仪与服务能力认知</li>
          <li class="header-right-Number pNum">11</li>
          <li class="p-Num">11</li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
@@ -522,14 +522,14 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.对于礼仪的原则，你是如何认识的？</p>
              <textarea v-model="questionData.askAbout.eleven" placeholder="请输入内容" rows="2" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.eleven" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
              <p>
                2.作为民航专业的学生，你认为民航从业人员应当具备哪些礼仪素质？
              </p>
              <textarea v-model="questionData.askAbout.twelve" placeholder="请输入内容" rows="2" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.twelve" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -549,20 +549,48 @@
            1.周朝是礼仪逐步趋向完善的时代，在此期间，（　　）对礼仪的发展起到了巨大的作用。（单选题）
          </p>
          <p>
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="A" id="1"
              v-model="questionData.projectOne.one.value" @change="setBookQuestion" />A.孟子
            <input
              type="radio"
              name="projectOne.one"
              :disabled="questionData.isComplete"
              value="A"
              id="1"
              v-model="questionData.projectOne.one.value"
              @change="setBookQuestion"
            />A.孟子
          </p>
          <p>
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="B" id="1"
              v-model="questionData.projectOne.one.value" @change="setBookQuestion" />B.老子
            <input
              type="radio"
              name="projectOne.one"
              :disabled="questionData.isComplete"
              value="B"
              id="1"
              v-model="questionData.projectOne.one.value"
              @change="setBookQuestion"
            />B.老子
          </p>
          <p>
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="C" id="1"
              v-model="questionData.projectOne.one.value" @change="setBookQuestion" />C.周公
            <input
              type="radio"
              name="projectOne.one"
              :disabled="questionData.isComplete"
              value="C"
              id="1"
              v-model="questionData.projectOne.one.value"
              @change="setBookQuestion"
            />C.周公
          </p>
          <p>
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="D" id="1"
              v-model="questionData.projectOne.one.value" @change="setBookQuestion" />D.孔子
            <input
              type="radio"
              name="projectOne.one"
              :disabled="questionData.isComplete"
              value="D"
              id="1"
              v-model="questionData.projectOne.one.value"
              @change="setBookQuestion"
            />D.孔子
          </p>
        </div>
      </div>
@@ -594,20 +622,20 @@
              v-model="questionData.projectOne.two.value" @change="setBookQuestion" />C.泛指社会生活中的某种社会规范和道德规范
          </p>
          <p>
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="A" id="3"
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="D" id="3"
              v-model="questionData.projectOne.two.value" @change="setBookQuestion" />D.表示送礼物、礼品
          </p>
          <p>3.下面有关“仪”的内在含义说法正确的是（　　）。（多选题）</p>
          <p>
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="B" id="3"
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="A" id="3"
              v-model="questionData.projectOne.three.value" @change="setBookQuestion" />A.“仪”具有表率、榜样和带头作用
          </p>
          <p>
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="C" id="3"
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="B" id="3"
              v-model="questionData.projectOne.three.value" @change="setBookQuestion" />B.指个人容貌、风度
          </p>
          <p>
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="D" id="3"
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="C" id="3"
              v-model="questionData.projectOne.three.value" @change="setBookQuestion" />C.指各种大小型仪式、礼节
          </p>
          <p>
@@ -672,7 +700,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块一</li>
          <li class="header-right-Number">民航礼仪与服务能力认知</li>
          <li class="header-right-Number pNum">13</li>
          <li class="p-Num">13</li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
@@ -714,15 +742,15 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.案例中这名旅客为什么会成为这家航空公司的忠实顾客？</p>
              <textarea v-model="questionData.askAbout.thirteen" placeholder="请输入内容" rows="2" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.thirteen" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
              <p>2.此案例说明了民航服务从业人员需要具备什么样的素质？</p>
              <textarea v-model="questionData.askAbout.fourteen" placeholder="请输入内容" rows="2" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.fourteen" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
              <p>3.这个案例对于你理解民航服务的含义有什么启示？</p>
              <textarea v-model="questionData.askAbout.fifteen" placeholder="请输入内容" rows="2" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.fifteen" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -782,7 +810,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块一</li>
          <li class="header-right-Number">民航礼仪与服务能力认知</li>
          <li class="header-right-Number pNum">15</li>
          <li class="p-Num">15</li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
@@ -797,15 +825,15 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.这名乘务员的哪些行为让王先生感到贴心？</p>
              <textarea v-model="questionData.askAbout.sixteen" placeholder="请输入内容" rows="2" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.sixteen" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
              <p>2.你觉得是什么让乘务员做出了这些贴心的事情？</p>
              <textarea v-model="questionData.askAbout.seventeen" placeholder="请输入内容" rows="2"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <textarea v-model="questionData.askAbout.seventeen" placeholder="请输入内容" rows="4"
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>3.从该案例出发，你怎么理解民航服务的本质？</p>
              <textarea v-model="questionData.askAbout.eighteen" placeholder="请输入内容" rows="2" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.eighteen" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -888,9 +916,9 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>民航服务的哪些服务让邝婆婆感受到了温馨和满意？</p>
              <textarea v-model="questionData.askAbout.nineteen" placeholder="请输入内容" rows="2" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.nineteen" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -903,7 +931,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块一</li>
          <li class="header-right-Number">民航礼仪与服务能力认知</li>
          <li class="header-right-Number pNum">17</li>
          <li class="p-Num">17</li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
@@ -931,11 +959,11 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                请大家讨论一下：什么才是提升服务满意度的法宝呢？民航服务出现质量问题的原因究竟是什么？
              </p>
              <textarea v-model="questionData.askAbout.twenty" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.twenty" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -951,10 +979,10 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>在工作中具有较强的自我意识体现在哪里？会带来什么影响呢？</p>
              <textarea v-model="questionData.askAbout.twentyOne" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
        </div>
@@ -996,12 +1024,12 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                羊群能在寒冷的冬天顺利生存的原因是什么？结合生活实际，谈谈你对危机意识的理解。
              </p>
              <textarea v-model="questionData.askAbout.twentyTwo" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -1016,7 +1044,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块一</li>
          <li class="header-right-Number">民航礼仪与服务能力认知</li>
          <li class="header-right-Number pNum">19</li>
          <li class="p-Num">19</li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
@@ -1031,10 +1059,10 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>民航企业在发展中面临着哪些竞争与危机？</p>
              <textarea v-model="questionData.askAbout.twentyThree" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h5 id="e011">（四）培训提升有待加强</h5>
@@ -1048,12 +1076,12 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                结合民航业的发展现状，你认为民航业应该侧重培训员工哪些方面？
              </p>
              <textarea v-model="questionData.askAbout.twentyFour" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -1107,15 +1135,15 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.案例中的汤乘务长为了给孩子降温做了哪些事情呢？</p>
              <textarea v-model="questionData.askAbout.twentyFive" placeholder="请输入内容" rows="2"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <textarea v-model="questionData.askAbout.twentyFive" placeholder="请输入内容" rows="4"
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>
                2.是什么样的动力让汤乘务长能够坚持蹲在孩子面前十几分钟做医疗救治呢？
              </p>
              <textarea v-model="questionData.askAbout.twentySix" placeholder="请输入内容" rows="2"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <textarea v-model="questionData.askAbout.twentySix" placeholder="请输入内容" rows="4"
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <h4 id="d023">二、对民航服务意识的要求</h4>
@@ -1137,7 +1165,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块一</li>
          <li class="header-right-Number">民航礼仪与服务能力认知</li>
          <li class="header-right-Number pNum">21</li>
          <li class="p-Num">21</li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
@@ -1196,15 +1224,15 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                1.这个案例中，哪些行为属于航空服务人员提供的工作职责规定以外的服务？
              </p>
              <textarea v-model="questionData.askAbout.twentySeven" placeholder="请输入内容" rows="2"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <textarea v-model="questionData.askAbout.twentySeven" placeholder="请输入内容" rows="4"
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.案例中小李是怎样主动提供服务的？</p>
              <textarea v-model="questionData.askAbout.twentyEight" placeholder="请输入内容" rows="2"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <textarea v-model="questionData.askAbout.twentyEight" placeholder="请输入内容" rows="4"
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -1231,12 +1259,12 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                在民航服务中，如何才能产生“期待效应”？你可以从哪些方面培养自己的职业意识呢？
              </p>
              <textarea v-model="questionData.askAbout.twentyNine" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
        </div>
@@ -1248,7 +1276,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块一</li>
          <li class="header-right-Number">民航礼仪与服务能力认知</li>
          <li class="header-right-Number pNum">23</li>
          <li class="p-Num">23</li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
@@ -1312,13 +1340,13 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.乘务长吴某对老爷爷提供了什么价值的服务？</p>
              <textarea v-model="questionData.askAbout.thirty" placeholder="请输入内容" rows="2" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.thirty" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
              <p>2.读完案例你有何感悟？对乘务员这一工作多了哪些认识？</p>
              <textarea v-model="questionData.askAbout.thirtyOne" placeholder="请输入内容" rows="2"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <textarea v-model="questionData.askAbout.thirtyOne" placeholder="请输入内容" rows="4"
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -1331,10 +1359,10 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>怎样理解民航服务过程中的眼到、口到、心到？</p>
              <textarea v-model="questionData.askAbout.thirtyTwo" placeholder="请输入内容" rows="2"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <textarea v-model="questionData.askAbout.thirtyTwo" placeholder="请输入内容" rows="4"
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <div class="bk4">
@@ -1354,7 +1382,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块一</li>
          <li class="header-right-Number">民航礼仪与服务能力认知</li>
          <li class="header-right-Number pNum">25</li>
          <li class="p-Num">25</li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
@@ -1365,56 +1393,140 @@
          <p class="td-0 mb-10 mt-10"><span class="bj2">·项目自测·</span></p>
          <p>1.以下哪项不属于民航服务的行业特征？（　　）（单选题）</p>
          <p>
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="A" id="1"
              v-model="questionData.projectTwo.one.value" @change="setBookQuestion" />A.经济性
            <input
              type="radio"
              name="projectTwo.one"
              :disabled="questionData.isComplete"
              value="A"
              id="1"
              v-model="questionData.projectTwo.one.value"
              @change="setBookQuestion"
            />A.经济性
          </p>
          <p>
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="B" id="1"
              v-model="questionData.projectTwo.one.value" @change="setBookQuestion" />B.功能性
            <input
              type="radio"
              name="projectTwo.one"
              :disabled="questionData.isComplete"
              value="B"
              id="1"
              v-model="questionData.projectTwo.one.value"
              @change="setBookQuestion"
            />B.功能性
          </p>
          <p>
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="C" id="1"
              v-model="questionData.projectTwo.one.value" @change="setBookQuestion" />C.文明性
            <input
              type="radio"
              name="projectTwo.one"
              :disabled="questionData.isComplete"
              value="C"
              id="1"
              v-model="questionData.projectTwo.one.value"
              @change="setBookQuestion"
            />C.文明性
          </p>
          <p>
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="D" id="1"
              v-model="questionData.projectTwo.one.value" @change="setBookQuestion" />D.随机性
            <input
              type="radio"
              name="projectTwo.one"
              :disabled="questionData.isComplete"
              value="D"
              id="1"
              v-model="questionData.projectTwo.one.value"
              @change="setBookQuestion"
            />D.随机性
          </p>
          <p>2.以下哪项不属于民航服务的通用标准？（　　）（单选题）</p>
          <p>
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="A" id="2"
              v-model="questionData.projectTwo.two.value" @change="setBookQuestion" />A.具有“我为人人，人人为我”的大局意识
            <input
              type="radio"
              name="projectTwo.two"
              :disabled="questionData.isComplete"
              value="A"
              id="2"
              v-model="questionData.projectTwo.two.value"
              @change="setBookQuestion"
            />A.具有“我为人人，人人为我”的大局意识
          </p>
          <p>
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="B" id="2"
              v-model="questionData.projectTwo.two.value" @change="setBookQuestion" />B.具有主随客便的变通意识
            <input
              type="radio"
              name="projectTwo.two"
              :disabled="questionData.isComplete"
              value="B"
              id="2"
              v-model="questionData.projectTwo.two.value"
              @change="setBookQuestion"
            />B.具有主随客便的变通意识
          </p>
          <p>
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="C" id="2"
              v-model="questionData.projectTwo.two.value" @change="setBookQuestion" />C.具有旅客至上、服务第一的规则意识
            <input
              type="radio"
              name="projectTwo.two"
              :disabled="questionData.isComplete"
              value="C"
              id="2"
              v-model="questionData.projectTwo.two.value"
              @change="setBookQuestion"
            />C.具有旅客至上、服务第一的规则意识
          </p>
          <p>
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="D" id="2"
              v-model="questionData.projectTwo.two.value" @change="setBookQuestion" />D.具有以顾客为中心的服务意识
            <input
              type="radio"
              name="projectTwo.two"
              :disabled="questionData.isComplete"
              value="D"
              id="2"
              v-model="questionData.projectTwo.two.value"
              @change="setBookQuestion"
            />D.具有以顾客为中心的服务意识
          </p>
          <p>
            3.从旅客的角度看，旅客花上比坐汽车、火车高许多的钱坐飞机出行的目的，主要在于（　　）。（单选题）
          </p>
          <p>
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="A" id="3"
              v-model="questionData.projectTwo.three.value" @change="setBookQuestion" />A.安全
            <input
              type="radio"
              name="projectTwo.three"
              :disabled="questionData.isComplete"
              value="A"
              id="3"
              v-model="questionData.projectTwo.three.value"
              @change="setBookQuestion"
            />A.安全
          </p>
          <p>
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="B" id="3"
              v-model="questionData.projectTwo.three.value" @change="setBookQuestion" />B.快捷省时
            <input
              type="radio"
              name="projectTwo.three"
              :disabled="questionData.isComplete"
              value="B"
              id="3"
              v-model="questionData.projectTwo.three.value"
              @change="setBookQuestion"
            />B.快捷省时
          </p>
          <p>
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="C" id="3"
              v-model="questionData.projectTwo.three.value" @change="setBookQuestion" />C.有人提供专门服务
            <input
              type="radio"
              name="projectTwo.three"
              :disabled="questionData.isComplete"
              value="C"
              id="3"
              v-model="questionData.projectTwo.three.value"
              @change="setBookQuestion"
            />C.有人提供专门服务
          </p>
          <p>
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="D" id="3"
              v-model="questionData.projectTwo.three.value" @change="setBookQuestion" />D.舒适
            <input
              type="radio"
              name="projectTwo.three"
              :disabled="questionData.isComplete"
              value="D"
              id="3"
              v-model="questionData.projectTwo.three.value"
              @change="setBookQuestion"
            />D.舒适
          </p>
          <p>
            4.服务意识也是“利他”的意识，提高服务意识可以从提高“利他”意识入手。具体体现在以下几个方面？（　　）（多选题）
@@ -1424,16 +1536,37 @@
              v-model="questionData.projectTwo.four.value" @change="setBookQuestion" />A.充分理解旅客的过错
          </p>
          <p>
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="A" id="4"
              v-model="questionData.projectTwo.four.value" @change="setBookQuestion" />B.充分理解旅客的需求
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="B"
              id="4"
              v-model="questionData.projectTwo.four.value"
              @change="setBookQuestion"
            />B.充分理解旅客的需求
          </p>
          <p>
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="A" id="4"
              v-model="questionData.projectTwo.four.value" @change="setBookQuestion" />C.充分理解旅客的想法和心态
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="C"
              id="4"
              v-model="questionData.projectTwo.four.value"
              @change="setBookQuestion"
            />C.充分理解旅客的想法和心态
          </p>
          <p>
            <input type="checkbox" name="ball2" :disabled="questionData.isComplete" value="A" id="4"
              v-model="questionData.projectTwo.four.value" @change="setBookQuestion" />D.充分理解不同旅客
            <input
              type="checkbox"
              name="ball2"
              :disabled="questionData.isComplete"
              value="D"
              id="4"
              v-model="questionData.projectTwo.four.value"
              @change="setBookQuestion"
            />D.充分理解不同旅客
          </p>
          <p>5.请简要说出民航服务的行业特征。</p>
          <textarea v-model="questionData.projectTwo.five.value" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
@@ -1496,13 +1629,13 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.此案例中小李具备哪些职业素养能力？</p>
              <textarea v-model="questionData.askAbout.thirtyThree" placeholder="请输入内容" rows="2"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <textarea v-model="questionData.askAbout.thirtyThree" placeholder="请输入内容" rows="4"
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.案例中的旅客为何会感谢小李？</p>
              <textarea v-model="questionData.askAbout.thirtyFour" placeholder="请输入内容" rows="2"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <textarea v-model="questionData.askAbout.thirtyFour" placeholder="请输入内容" rows="4"
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
        </div>
@@ -1514,7 +1647,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块一</li>
          <li class="header-right-Number">民航礼仪与服务能力认知</li>
          <li class="header-right-Number pNum">27</li>
          <li class="p-Num">27</li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
@@ -1611,7 +1744,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块一</li>
          <li class="header-right-Number">民航礼仪与服务能力认知</li>
          <li class="header-right-Number pNum">29</li>
          <li class="p-Num">29</li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
@@ -1700,7 +1833,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块一</li>
          <li class="header-right-Number">民航礼仪与服务能力认知</li>
          <li class="header-right-Number pNum">31</li>
          <li class="p-Num">31</li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
@@ -1745,10 +1878,10 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>作为一名民航服务人员，应该具备哪些素养能力呢？</p>
              <textarea v-model="questionData.askAbout.thirtyFive" placeholder="请输入内容" rows="4"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
        </div>
@@ -1794,13 +1927,13 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.新加坡航空为什么要把微笑作为重要的选拔标准？</p>
              <textarea v-model="questionData.askAbout.twentySix" placeholder="请输入内容" rows="2"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <textarea v-model="questionData.askAbout.twentySix" placeholder="请输入内容" rows="4"
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.在生活中保持微笑对你有什么益处？</p>
              <textarea v-model="questionData.askAbout.thirtySeven" placeholder="请输入内容" rows="2"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <textarea v-model="questionData.askAbout.thirtySeven" placeholder="请输入内容" rows="4"
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -1815,7 +1948,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块一</li>
          <li class="header-right-Number">民航礼仪与服务能力认知</li>
          <li class="header-right-Number pNum">33</li>
          <li class="p-Num">33</li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
@@ -1868,13 +2001,13 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.此案例体现了乘务员的什么素养能力？</p>
              <textarea v-model="questionData.askAbout.thirtyEight" placeholder="请输入内容" rows="2"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <textarea v-model="questionData.askAbout.thirtyEight" placeholder="请输入内容" rows="4"
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.使旅客小周感动的原因是什么？从案例中你学到了什么？</p>
              <textarea v-model="questionData.askAbout.thirtyNine" placeholder="请输入内容" rows="2"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <textarea v-model="questionData.askAbout.thirtyNine" placeholder="请输入内容" rows="4"
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -1904,7 +2037,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块一</li>
          <li class="header-right-Number">民航礼仪与服务能力认知</li>
          <li class="header-right-Number pNum">35</li>
          <li class="p-Num">35</li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
@@ -1922,14 +2055,14 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                1.除了基础的服务流程，想让旅客有更舒心的服务体验还需要空乘人员具有什么能力？
              </p>
              <textarea v-model="questionData.askAbout.forty" placeholder="请输入内容" rows="2" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.forty" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
              <p>2.该案例给你什么样的启示？</p>
              <textarea v-model="questionData.askAbout.fortyOne" placeholder="请输入内容" rows="2" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.fortyOne" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -1977,11 +2110,11 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>
                您从此事例中看到小吴的什么职业素养能力？给您带来了什么启发？
              </p>
              <textarea v-model="questionData.askAbout.fortyTwo" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.fortyTwo" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -2005,7 +2138,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块一</li>
          <li class="header-right-Number">民航礼仪与服务能力认知</li>
          <li class="header-right-Number pNum">37</li>
          <li class="p-Num">37</li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
@@ -2028,13 +2161,13 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.该案例中哪些地方的沟通还需改进？</p>
              <textarea v-model="questionData.askAbout.fortyThree" placeholder="请输入内容" rows="2"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <textarea v-model="questionData.askAbout.fortyThree" placeholder="请输入内容" rows="4"
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>2.结合当时的情况，你觉得应该怎样进行有效的沟通？</p>
              <textarea v-model="questionData.askAbout.fortyFour" placeholder="请输入内容" rows="2"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <textarea v-model="questionData.askAbout.fortyFour" placeholder="请输入内容" rows="4"
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
            </div>
          </div>
          <p>
@@ -2100,7 +2233,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块一</li>
          <li class="header-right-Number">民航礼仪与服务能力认知</li>
          <li class="header-right-Number pNum">39</li>
          <li class="p-Num">39</li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
@@ -2118,14 +2251,14 @@
                  class="zt-zysx1">问</span>
              </p>
            </div>
            <div class="bj3">
            <div class="bj3 fz-15">
              <p>1.刘传建机长在处置该事件中，展现了他的哪些能力？</p>
              <textarea v-model="questionData.askAbout.fortyFive" placeholder="请输入内容" rows="2"
                class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
              <textarea v-model="questionData.askAbout.fortyFive" placeholder="请输入内容" rows="4"
                class="fz-15 textarea-box" @change="setBookQuestion"></textarea>
              <p>
                2.如果你是该航班的一名乘务员，在平时的培训中你需要积累哪些方面的素养来完善自己处理紧急情况的能力呢？
              </p>
              <textarea v-model="questionData.askAbout.fortySix" placeholder="请输入内容" rows="2" class="fz-16 textarea-box"
              <textarea v-model="questionData.askAbout.fortySix" placeholder="请输入内容" rows="4" class="fz-15 textarea-box"
                @change="setBookQuestion"></textarea>
            </div>
          </div>
@@ -2140,8 +2273,8 @@
            </p>
            <p class="center videoname">
              <span>视频：川航紧急撤离</span>
              <el-tooltip class="item" effect="dark" :content="chapterData.isCollectVideo ? '点击取消' : '点击收藏'
                " placement="top-start">
              <el-tooltip class="item" effect="dark" :content="chapterData.isCollectVideo ? '点击取消' : '点击收藏'"
                placement="top-start">
                <img :src="collectResourceList.findIndex(
                  (item) => item.id == '4f0afd466e16bde40a447ff467452181'
                ) > -1
@@ -2206,7 +2339,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块一</li>
          <li class="header-right-Number">民航礼仪与服务能力认知</li>
          <li class="header-right-Number pNum">41</li>
          <li class="p-Num">41</li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
@@ -2270,32 +2403,324 @@
          <p class="block">
            （1）匆忙地行走在路上，别人向你打招呼“你好啊！”，你会停下脚步同他聊聊吗？
          </p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="one"
                value="1"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.one"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="one"
                value="0"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.one"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">（2）与朋友交谈时，你是否总是以自己为中心？</p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="two"
                value="1"
                id="2"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.two"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="two"
                value="0"
                id="2"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.two"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">（3）聚会中不到人人疲倦，你不会告退。</p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="three"
                value="1"
                id="3"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.three"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="three"
                value="0"
                id="3"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.three"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">
            （4）不管别人有没有要求，你都会主动提出建议，告诉他应该怎么去做吗？
          </p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="four"
                value="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.four"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="four"
                value="0"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.four"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">
            （5）你讲的故事或逸事是否总是又长又复杂，别人需要耐心地去听？
          </p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="five"
                value="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.five"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="five"
                value="0"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.five"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">（6）当他人在融洽地交谈时，你是否会贸然地插话？</p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="six"
                value="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.six"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="six"
                value="0"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.six"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">
            （7）你是否会经常津津有味地与朋友谈起他们不认识的人？
          </p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="seven"
                value="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.seven"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="seven"
                value="0"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.seven"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">（8）当别人交谈时，你是否会打断他们？</p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="eight"
                value="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.eight"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="eight"
                value="0"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.eight"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">
            （9）你是否觉得自己讲故事给别人听，比别人讲给你听有意思？
          </p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="nine"
                value="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.nine"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="nine"
                value="0"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.nine"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">
            （10）你是否常提醒朋友要信守诺言，问他“你记得吗”或“你忘了吗”？
          </p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="ten"
                value="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.ten"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="ten"
                value="0"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.ten"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">（11）你是否坚持让朋友阅读你认为有趣的信息？</p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="eleven"
                value="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.eleven"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="eleven"
                value="0"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.eleven"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">
            （12）你是否打电话时说个没完，让其他人在一旁着急等待？
          </p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="twelve"
                value="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.twelve"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="twelve"
                value="0"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.twelve"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">
            （13）你是否经常发现朋友的短处，并要求他们去改进？
          </p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="thirteen"
                value="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.thirteen"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="thirteen"
                value="0"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.thirteen"
                @change="setEvaluation"
              />否
            </p>
        </div>
        </div>
      </div>
    </div>
@@ -2305,7 +2730,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块一</li>
          <li class="header-right-Number">民航礼仪与服务能力认知</li>
          <li class="header-right-Number pNum">43</li>
          <li class="p-Num">43</li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
@@ -2316,9 +2741,71 @@
          <p class="block">
            （14）当别人谈到你不喜欢的话题时，你是否就不说话了？
          </p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="fourteen"
                value="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.fourteen"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="fourteen"
                value="0"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.fourteen"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">
            （15）对种种不如意的事情，你是否总是喜欢找人诉苦？
          </p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="fifteen"
                value="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.fifteen"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="fifteen"
                value="0"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationOneValue.fifteen"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <!-- 提交按钮 -->
          <div class="w100 fl ju-cn">
            <ul class="fl ju-ev w80 choice">
              <li>
                <button class="btn-border btn-w" @click="goCheckOne">
                  提交
                </button>
              </li>
              <li>
                <button @click="changeCheckData" class="btn-border btn-w">
                  重做
                </button>
              </li>
            </ul>
          </div>
          <div class="c-r block" v-if="evaluationOneResults || evaluationOneResults === 0">
            您的得分：{{ evaluationOneResults }}
          </div>
          <h4 id="d034">二、观察能力的训练</h4>
          <p class="center">
            <span class="cs1">观察力考验——图片中共有几个人？</span>
@@ -2338,9 +2825,105 @@
          <p class="td-0"><span class="bj2">·触礼旁通·</span></p>
          <p class="center"><span class="cs1">倾听能力测试</span></p>
          <p class="block">（1）我常常试图同时听几个人的交谈。</p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="eOne"
                value="0"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.one"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="eOne"
                value="1"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.one"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">（2）喜欢别人只给我提供事实，我自己做出解释。</p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="eTwo"
                value="0"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.two"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="eTwo"
                value="1"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.two"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">（3）有时假装自己在认真听别人说话。</p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="eThree"
                value="0"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.three"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="eThree"
                value="1"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.three"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">（4）认为自己是非言语沟通方面的好手。</p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="eFour"
                value="1"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.four"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="eFour"
                value="0"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.four"
                @change="setEvaluation"
              />否
            </p>
          </div>
        </div>
      </div>
    </div>
@@ -2358,34 +2941,330 @@
        </ul>
        <div class="bodystyle">
          <p class="block">（5）常常在别人说话之前就知道他要说什么。</p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="eFive"
                value="0"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.five"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="eFive"
                value="1"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.five"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">
            （6）如果不喜欢和某人交谈，常常用注意力不集中的方式结束谈话。
          </p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="eSix"
                value="0"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.six"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="eSix"
                value="1"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.six"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">
            （7）常常用点头、皱眉等方式让说话人了解我对他说的内容的感觉。
          </p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="eSeven"
                value="0"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.seven"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="eSeven"
                value="1"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.seven"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">（8）常常别人刚说完，我就谈自己的看法。</p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="eEight"
                value="0"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.eight"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="eEight"
                value="1"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.eight"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">
            （9）别人说话的同时，我常常思考接下来我要说的内容。
          </p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="eNine"
                value="0"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.nine"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="eNine"
                value="1"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.nine"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">
            （10）说话人的谈话风格常常影响我对谈话内容的兴趣。
          </p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="eTen"
                value="0"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.ten"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="eTen"
                value="1"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.ten"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">
            （11）为了弄清对方所说的观点，我常采取提问的方式，而不进行猜测。
          </p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="eEleven"
                value="1"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.eleven"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="eEleven"
                value="0"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.eleven"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">（12）为了理解对方的观点，我总会下狠功夫。</p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="eTwelve"
                value="1"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.twelve"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="eTwelve"
                value="0"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.twelve"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">
            （13）常常听自己喜欢听的内容，而不是听别人表达的内容。
          </p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="eThirteen"
                value="0"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.thirteen"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="eThirteen"
                value="1"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.thirteen"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">
            （14）当我和别人意见不一致时，大多数人认为我理解了他们的观点和想法。
          </p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="eFourteen"
                value="1"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.fourteen"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="eFourteen"
                value="0"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.fourteen"
                @change="setEvaluation"
              />否
            </p>
          </div>
          <p class="block">（15）别人说话的同时，我也在评价他讲的内容。</p>
          <p class="block">测试结果：</p>
          <p class="block">
            题目4、11、12、14的答案为“是”，其余为“否”。将答错的题目个数加起来后乘7，再用105减去这个数，就是最后得分。评判：91～105之间，说明有良好的倾听习惯；77～90之间，说明还有很大的进步空间。
          </p>
          <div class="fl ml-35">
            <p class="block">
              <input
                type="radio"
                name="eFifteen"
                value="0"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.fifteen"
                @change="setEvaluation"
              />是
            </p>
            <p class="block">
              <input
                type="radio"
                name="eFifteen"
                value="1"
                id="1"
                :disabled="evaluation.isComplete"
                v-model="evaluation.evaluationTwoValue.fifteen"
                @change="setEvaluation"
              />否
            </p>
          </div>

          <!-- 提交按钮 -->
          <div class="w100 fl ju-cn">
            <ul class="fl ju-ev w80 choice">
              <li>
                <button class="btn-border btn-w" @click="goCheckTwo">
                  提交
                </button>
              </li>
              <li>
                <button @click="changeCheckTwo" class="btn-border btn-w">
                  重做
                </button>
              </li>
              <li>
                <button
                  @click="
                    evaluation.showCheckAnswer = !evaluation.showCheckAnswer
                  "
                  class="parimary-btn"
                >
                  评分标准
                </button>
              </li>
            </ul>
          </div>
          <div class="c-r block" v-if="evaluationTwoResults || evaluationTwoResults === 0">
            您的得分：{{ evaluationTwoResults }}
          </div>
          <div v-show="evaluation.showCheckAnswer" class="mb-30">
            <p class="block">测试结果：</p>
            <p class="block">
              题目4、11、12、14的答案为“是”，其余为“否”。将答错的题目个数加起来后乘7，再用105减去这个数，就是最后得分。评判：91～105之间，说明有良好的倾听习惯；77～90之间，说明还有很大的进步空间。
            </p>
          </div>

          <p class="td-0"><span class="bj2">·礼之实践·</span></p>
          <p class="center">
            <span class="cs1">学会倾听和表达的拓展游戏</span>
@@ -2420,7 +3299,7 @@
        <ul class="fl al-c pad-t-55 pad-l-80 jc-fe mb-45">
          <li class="header-right-Number header-right-title">模块一</li>
          <li class="header-right-Number">民航礼仪与服务能力认知</li>
          <li class="header-right-Number pNum">45</li>
          <li class="p-Num">45</li>
          <li class="header-right-Number cloud">
            <img class="" src="../../assets/images/yemei02.png" alt="" />
          </li>
@@ -2493,7 +3372,7 @@
            3.作为一名民用航空人员，当面对突发情况时应沉着冷静，同时也该具备哪些基本素养能力呢？（　　）（多选题）
          </p>
          <p>
            <input type="checkbox" name="ball1" :disabled="questionData.isComplete" value="A" id="2"
            <input type="checkbox" name="ball1" :disabled="questionData.isComplete" value="A" id="3"
              v-model="questionData.projectThree.three.value" @change="setBookQuestion" />A.心理素质
          </p>
          <p>
@@ -2509,8 +3388,8 @@
              v-model="questionData.projectThree.three.value" @change="setBookQuestion" />D.团队精神
          </p>
          <p>4.根据目前所学专业，请分析自己应该具备哪些素养能力。</p>
          <textarea v-model="questionData.projectTwo.four.value" placeholder="请输入内容" rows="4" class="fz-16 textarea-box"
            @change="setBookQuestion"></textarea>
          <textarea v-model="questionData.projectThree.four.value" placeholder="请输入内容" rows="4"
            class="fz-16 textarea-box" @change="setBookQuestion"></textarea>
        </div>
      </div>
    </div>
@@ -2545,6 +3424,7 @@
      },
      questionData: {
        isComplete: false,
        //寻礼之问
        askAbout: {
          one: "",
          two: "",
@@ -2593,9 +3473,10 @@
          fortyFive: "",
          fortySix: "",
        },
        //项目自测
        projectOne: {
          one: {
            value: [],
            value: "",
          },
          two: {
            value: [],
@@ -2612,13 +3493,13 @@
        },
        projectTwo: {
          one: {
            value: [],
            value: "",
          },
          two: {
            value: [],
            value: "",
          },
          three: {
            value: [],
            value: "",
          },
          four: {
            value: [],
@@ -2645,32 +3526,76 @@
          },
        },
      },
      evaluation: {
        showCheckAnswer: false,
        isComplete: false,
        evaluationOneValue: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
          six: "",
          seven: "",
          eight: "",
          nine: "",
          ten: "",
          eleven: "",
          twelve: "",
          thirteen: "",
          fourteen: "",
          fifteen: "",
        }, //测评答案

        evaluationTwoValue: {
          one: "",
          two: "",
          three: "",
          four: "",
          five: "",
          six: "",
          seven: "",
          eight: "",
          nine: "",
          ten: "",
          eleven: "",
          twelve: "",
          thirteen: "",
          fourteen: "",
          fifteen: "",
        }, //测评答案
        
      },
      evaluationOneResults: "", //测评结果
      evaluationTwoResults: "", //测评结果
      
    };
  },

  async mounted() {
    //项目自测及寻礼之问
    const bookQuestion = localStorage.getItem(
      "aviationEtiquette-book-chapter01-question-one"
      "aviationEtiquette-book-chapter01-question"
    );
    if (bookQuestion) {
      this.questionData = JSON.parse(bookQuestion);
    }
    const choiceQuestion = localStorage.getItem(
      "aviationEtiquette-book-chapter02-Data"

    //测试
    const evaluationOneData = localStorage.getItem(
      "aviationEtiquette-book-evaluation-one"
    );
    if (choiceQuestion) {
      this.chapterData = JSON.parse(choiceQuestion);
    if (evaluationOneData) {
      this.evaluationOneResults = evaluationOneData;
    }

    const choiceInputQuestion = localStorage.getItem(
      "civilAviatyon-book-chapter001-choice"
    const evaluationTwoData = localStorage.getItem(
      "aviationEtiquette-book-evaluation-two"
    );

    const videoData = localStorage.getItem(
      "civilAviatyonSevervices-book-chapter001"
    );
    if (videoData) {
      this.chapter001 = JSON.parse(videoData);
    if (evaluationTwoData) {
      this.evaluationTwoResults = evaluationTwoData;
    }
   
    this.getVidoePath();
    this.collectResourceList = await getCollectResource(
      this.config.activeBook.bookId
@@ -2684,10 +3609,54 @@
    },
    setBookQuestion() {
      localStorage.setItem(
        "aviationEtiquette-book-chapter01-question-one",
        "aviationEtiquette-book-chapter01-question",
        JSON.stringify(this.questionData)
      );
    },

    //测试提交
    setEvaluation() {
      // localStorage.setItem(
      //   "aviationEtiquette-book-chapter01-evaluation",
      //   JSON.stringify(this.evaluation)
      // );
    },
    goCheckOne() {
      let obj = 0;
      for (let key in this.evaluation.evaluationOneValue) {
        if (this.evaluation.evaluationOneValue[key] == "1") {
          obj = obj + 1;
        } else{
          obj = obj + 0;
        }
      }
      this.evaluationOneResults = obj;
      localStorage.setItem("aviationEtiquette-book-evaluation-one",this.evaluationOneResults);
    },
    changeCheckData() {
      this.evaluationOneResults = '';
      this.evaluation.evaluationOneValue = {};
      localStorage.removeItem("aviationEtiquette-book-evaluation-one");
    },

    goCheckTwo() {
      let obj = 0;
      for (let key in this.evaluation.evaluationTwoValue) {
        if (this.evaluation.evaluationTwoValue[key] == "0") {
          obj = obj + 1;
        }
      }
      this.evaluationTwoResults = 105 - obj * 7;
      this.evaluation.showCheckAnswer = true;
      localStorage.setItem("aviationEtiquette-book-evaluation-two",this.evaluationOneResults);
    },

    changeCheckTwo() {
      this.evaluationTwoResults = "";
      this.evaluation.evaluationTwoValue = {};
      localStorage.removeItem("aviationEtiquette-book-evaluation-two");
    },

    handleFocus(id) {
      this.isFocused = id; // 当textarea聚焦时，设置为true
    },